1.4.2
2022-12-02
Fixed bug where attachments would not view and then the app would crash
1.4.1
2022-11-30
Improvements to error logging when customers are having issues.
Status banner indicating what is happening within the app or if there are any issues communicating with the service.
Fixed bug where messages might not get marked as read
1.4.0
2022-09-09
Lots of work behind the scenes to make the process more reliable. Improving feedback to the user if their account is missing details or if there is a problem.
Many UI glitches fixed.
1.3.4
2022-05-12
After a grueling couple of days speaking with our customers, we have managed to work out why some customers could not see their replies from certain establishments.
Some customers also experienced some duplicating contacts, this has now also been fixed.
We have also added in more debugging to help with poor network connectivity when using 3g/4g.
1.3.3
2022-05-08
Fixed bug where remaining characters was not updating and neither was the next/send button.
1.3.2
2022-05-08
Fixes issues with timestamps, which caused messages to be constantly reset to an older version held on the website. This happened whilst the user was typing it :(
Better experience on iPhone 6/7/8 & SE.
1.3.1
2022-04-13
Added an account screen to deal with incomplete account details
Fixes for times being incorrect for video session booking
Added "contact details" warning on message screen.
1.3.0
2022-04-02
Added support for ApplePay and debit/credit cards to add funds to your account. Any refunds or issues can be dealt with via our customer service team on 03333441816.
Added support links and details to help customers with issues.
Lots of bug fixes and improvements.
1.2.8
2022-03-16
Addresses crashing issues for some users on startup
Improvements for issues with messages not saving and not sending.
Fixes issues with attachments getting duplicated and incorrect charges being made when in poor network connection.
Application is now much faster to use
Fixes replies not getting downloaded when they are re-processed by the establishment or fail to download a valid file.
MFA now requested when session has expired and shown to user
1.2.7
2022-02-24
Fixed issues with some users not seeing replies in a timely manner or at all.
Allow change of establishment for a contact.
Fixed a crash when account details could not be downloaded.
Report to user when messages can;t be sent because account has not been verified.
1.2.6
2022-02-18
Improved logging to help with customer support issues.
Fixed some issues where the resident information was updated even though it may have been invalid.
Fixed issue where poor network connectivity caused the temporary removal of messages when offline.
Transient error messages were not cleared after successfully saving/sending.
Some contacts would not appear in the list when creating a new message
1.2.5
2022-02-14
We have added searching/filtering of contacts and messages
Added a new transaction details view to show the breakdown of a transaction should that be required.
Added registration feedback if account may already exist
Small bug fixes and improvements
1.2.4
2022-02-09
App previously did not correctly remember users login details. Now the users are not logged out as often, and when they are the app remembers the email address.
Improvements to downloading of data. Fixing issues that some users were having sending and receiving messages and viewing their transactions.
Some improvements to grammar and spelling, whoops!
Fixes to updating addresses where some fields and not populated.
Some users could not delete blank/empty draft messages, they would re-appear or block other messages from being sent.
1.2.3
2022-02-01
Fixes some small issues and fixes the downloading and viewing of replies.
1.2.2
2022-01-19
Fixes issues with sending messages when account information is incomplete.Fixes issues for some people syncing their Video Session schedules and appointments.
1.2.1
2022-01-12
Fixes some issues with clearly communicating issues when sending a message
Summary screen now shows totals.
Message can't be sent without sufficient (positive) account balance.
Failed attachment status will show on main message list and message will revert to draft status.
1.2.0
2022-01-07
Adds prison messaging functionality alongside video sessions for establishments which support the emailaprisoner.com service.
Allows registration from the app
Adds in a Change Password feature.
Users can now opt out of marketing communications from within the app.
1.0.3
2021-12-16
This version addresses issues with downloading data from the service such as visit details & transaction history.
1.0.2
2021-10-12
Fix to allow 5 digit Scottish resident numbers. Format guide added to Contacts screen.
1.0.1
2021-10-11
Improved keyboard entry for multi-factor authentication
Added basic, anonymous, analytics to find out what parts of the app people use
Fixes for iOS 15 layouts and styles
Other bug fixes and improvements