Mystery Audit is an application for 24/7 check and balance on the Total Parco forecourts regarding rules and regulations, eliminating the need for physical monitoring of the activities in progress at the stations throughout the all countries. The application allows instant submissions of processes that are being carried out against the company’s rules.
Mystery Audit aims to help keep track of all the processes in an efficient way ensuring that every single process is being carried out according to the set standards that Total has maintained through the years.
Mystery Audit gives the customers the power to help the brand maintain its quality standards and report any activity that does not conform to the Total rules.