3.130.0
2023-07-03
We've improved your Nemours app experience!
User Experience Improvements to Toolbar - For the first time since we launched the app, we've made some significant user experience changes based on user feedback and data analytics. This includes the following changes to the main toolbar that appears on the bottom of the screen on mobile devices and in the top right in web browsers:
Our new "Visits" button will easily lead you to information about upcoming visits, past visits, our urgent care video visit service, and the ability to schedule a visit.
Our new "Billing" button will give you quick access to your important account information.
We have renamed "Quick Links" to "Shortcuts" for more clarity.
We changed our "Family" button to just show the name of the current selected user or patient. You can use this button to change settings, go to an individual's dashboard, or change whose information you are viewing.
Our Visits section now has additional filters and the ability to use a grid view or a list view for your convenience.
We renamed our "My Nemours Story" feature to "Preparing Your Child." Use this feature to see stories that can help prepare your child for a visit to Nemours. Keep an eye out as we continue to grow our library of stories.
3.129.0
2023-06-14
We've improved your Nemours app experience! There are no new features to announce in this release, but we continue to fix small issues as they appear and work on ensuring the app is stable and performs well.
3.128.0
2023-05-23
We've improved your Nemours app experience!
Two-Step Verification - The theft of health data is an ever-growing problem, and the security of your information is critical to us. Two-factor authentication is a great way to help further protect your data. We have added a new, optional two-step verification process. The next time you log into the Nemours app, you will be prompted to turn on this feature, and we encourage you to do so. You can also enable or disable this feature at any time through the Settings screen.
New Featured Videos - May is Mental Health Awareness month. Check out the Health Library section of the app, where we have some new Featured Videos from our KidsHealth® team about your child's mental well-being.
3.127.0
2023-04-28
We've improved your Nemours app experience!
This release consists primarily of fixes and performance improvements, so we don't have any new features to call out!
3.126.0
2023-04-12
Performance improvements and bug fixes.
3.125.0
2023-03-23
Performance improvements and bug fixes.
3.124.1
2023-03-08
Performance improvements and bug fixes.
3.124.0
2023-02-23
Performance improvements and bug fixes.
3.122.1
2023-01-26
Performance improvements and bug fixes.
3.122.0
2023-01-16
Performance improvements and bug fixes.
3.121.0
2022-12-20
Performance improvements and bug fixes.
3.120.0
2022-12-01
Performance improvements and bug fixes.
3.118.1
2022-11-07
Performance improvements and bug fixes.
3.118.0
2022-10-06
Performance improvements and bug fixes.
3.115.1
2022-08-25
Performance improvements and bug fixes.
3.115.0
2022-08-18
Performance improvements and bug fixes.
3.114.0
2022-07-21
We've improved your Nemours app experience! Here's what is new:
Clinical Notes - As part of the 21st Century Cures Act, you now have more access to clinical notes.
Performance Enhancements - We have made some hardware improvements that should help address some of the performance issues you may have seen recently.
Access to Documents - You can now access some documents (like signed forms) from your patient record directly from the app.
3.113.0
2022-07-01
We've improved your Nemours app experience! This release was focused on performance improvements and fixes, so we don't have any specific new features to call out for you today.
3.112.0
2022-06-10
We've improved your Nemours app experience! This release was focused on performance improvements and fixes, so we don't have any specific new features to call out for you today.
Avatar Images - You can now upload images for adults/parents in the Nemours app, in addition to those for your children. Just click on your name at the top of the screen and then select Personal Information.
Quality Information - We've added easy access to the quality information we're required to provide under Florida law. You can find this information by going to the menu and selecting Help - Quality
Tech Support - We've made it easier to get technical help. Just go to the menu and select Help - Get Technical Help for easy access to the best phone numbers to call, or a form you can submit to receive a callback.
3.111.0
2022-05-19
We've improved your Nemours app experience! Most of this release was focused on performance improvements and behind-the-scenes improvements, but here's what else is new:
Avatar Images - You can now upload images for adults/parents in the Nemours app, in addition to those for your children. Just click on your name at the top of the screen and then select Personal Information.
Quality Information - We've added easy access to quality information we're required to provide under Florida law. You can find this information by going to the menu and selecting Help and then Quality.
Tech Support - We've made it easier to get technical help. Just go to the menu and select Help then Get Technical Help for easy access to the best phone numbers to call, or a form you can submit to receive a call back.
3.109.0
2022-04-09
We've improved your Nemours app experience! In addition to our usual bug fixes and behind-the-scenes work, here's what's new:
We now have a Frequently Asked Questions section! Go to the Menu, and then to Help, and you'll see an option to look at our FAQs. We'll be adding many more over time, so if you run into trouble, it's one option for quickly finding some help.
Waitlist Misses - Some of you may have noticed that we occasionally offer patients earlier appointment slots if openings come up. These are first-come first-served, and patients are quick to pounce on them! Unfortunately, this means that sometimes you get notified, and by the time you check, there is nothing there, which is confusing. We've improved this functionality so that you'll be clearly informed when these opportunities were taken by another patient.
Improved Family Switcher - If you have more than one patient at Nemours, you may have used our Family Switcher (top right corner), which lets you easily switch between family members. We've improved this feature so that when switching family members, you now stay on the screen where you were previously. Hopefully this makes your lives a bit easier!
3.108.0
2022-03-17
We've improved your Nemours app experience! In addition to our usual bug fixes and behind-the-scenes work, here's what's new:
Email "Deep Linking" - Emails from the Nemours app will now link you directly to the right place in the app. For example, if you get an email about test results for your son, the button in the email will take you straight to the test results for your son, instead of just to the home page.
Video Visit Motion Detection - It's important to do video visits from a safe place. Our providers can't see patients who are in a moving vehicle, even if they are passengers. The app will now detect if you are in a moving vehicle when you are trying to do a video visit.
New Surgical Infection Video - There's a new video in the app about surgical site infections. If your child has planned surgery, go visit the Health Library section of the app to learn more.
Message Center Warning - You will see a new language in our Message Center reminding you that messages to your care team are for non-urgent issues and have a 3-business day turnaround time. If you have an urgent issue, please call the office. If you have an emergency, call 911.
3.107.0
2022-02-24
Performance improvements and bug fixes.
3.105.0
2022-01-13
We've improved your Nemours app experience! In addition to our usual bug fixes and behind-the-scenes work, here's what's new:
Share or Download - The Nemours app has several different features that allow different ways to download information or share it with another person. We've now grouped these into a new "Share or Download" feature. You can find it at the bottom of the home page as soon as you log in!
Change in On Demand Video Visit Hours - Due to staffing and COVID-related issues, our 24x7 on-demand video visit feature will temporarily be available only 6 am through midnight Eastern time.
3.104.0
2021-12-23
We've improved your Nemours app experience! In addition to our usual bug fixes and behind-the-scenes work, here's what's new:
Vaccination Videos - Visit our Health Library to see some new videos that will help families understand the importance of the flu and COVID-19 vaccinations.
New Message Center Fix - After our switch to the new message center, automated appointment reminders were erroneously falling into the "Conversations" category. This has been fixed, and going forward these will now fall into the "Appointments" category.
Get Ready Requirements - During the Get Ready process, we now require a selection for race, ethnicity, language, and religion, as part of our work to ensure diversity and inclusion throughout Nemours. Please note though, there is an option to select "refused" for each of these fields, so you are under no requirement to provide this information if you'd prefer not to.