PleurX App Hack 1.3.1 + Redeem Codes

This was working wonderfully until about 3-4 days ago. Now, it won’t log me in (even though I know it’s the correct password and email), and won’t send me a link to set a new password if I do select “forgot password” to try to circumvent the issue. I haven’t been able to log any PleurX catheter drains in days, and I have no idea if the app will ever work again for us, and no customer service to contact to address the app issue.

Not sure what’s gone wrong, but it seems to be on the developer end. I’ve tried the app on several different devices and am running into the same problem every time.

I have been using this app for several weeks. Now it will not login with the known correct password. I am not able to reset password. I am not able to create a new account. I have completely wiped app from device and reinstalled with no help. Also downloaded it to two additional devices I am still unable to login. I have called the support number several times and all I get is a run around with several people telling me that that’s not their department. The app would be a very useful tool if it were actually to work. Please provide better support.

Works sometimes. 50% fail. I recommend always taking the photo with phone camera outside of this app. I’ve had to delete and re-install this app several times and try to enter data from days where it failed to hold the inputs. Tried to show the pulmonary team the records and all we saw was the filling PLEURX bottle animation for 5 min. Big bust. Luckily, I also recorded the drainage stats on paper.

I had the exact same problem logging in. It won’t accept my password or let me continue. I’ve tried forgot password and create an account. There is no response on the password and create an account wouldn’t let me past accepting terms. Please fix the issue. I rely on this app for information for my doctor. Thank you.

I thought I could successfully store all my mom’s pleural effusion drain info on the app. On the 6th day it stopped working. We lost the previous 5 days of data. We were not wise enough to write it down on a paper log so we have only 1 day of data to provide her Pulmonologist. Shame on PleurX for taking advantage of us. No second chances with my mom’s health.

The crashing I experienced appears to be related to a glitch in the app - if you don't update every item, save the data, and then LOG OUT there is a high risk of a subsequent crash that requires deletion and reinstalling. If you log out every single time it appears to be far more reliable.

Application works long enough to waste time and effort then crashes repeatedly. I have had to delete and reinstall every single time PleurX is used.

After two months of logging daily drainage, the app stopped working. All that data! Gone? This is a by-product of a monopoly.

Doesn’t “remember” my password so I have to enter every time. As above, will not allow me to log in when I gave the correct password. Very frustrating,

No face or save password for login. Doesn’t appear to synch across multiple devices for family to assist with reminders. :(