PocketDoc - A Doctor's Office Hack 3.7.0 + Redeem Codes

I prefer to see my doctor in person; however, this app allows you to check-in and then instead of waiting, it sends you a text letting you know when your doctor is ready. So you can work or do other things instead of sitting in a waiting room or exam room. Plus, the doctors are more adamant about staying on schedule. And it holds all your insurance and pharmacy info. Highly recommend if short on time or just need a referral or have something that doesn’t require a physical exam.

I feel really bad for all other healthcare providers because this app is ALLLLLL YOU NEED !!!!! What have I been doing all my life !!!? This is the most user friendly app, such nice doctors. There is a doctor for every need I have and more. I just am so happy I found this network!!!! I can be anywhere and use this app to talk to my trusted doctors. Thank you PocketDoc!!!!!!!

To say that I am disappointed in the level of inaccessibility I found in this app would be an understatement. From the signup screen alone it was clear that blind users were not considered.
Before text is entered into the fields voiceover reads the labels, but as soon as text is entered voiceover does not read it or the accompanying label. The gender selection options, the button to agree to the terms of service and the button to register are not clickable.
There are other problems once an account has been created, and I haven’t even attempted the video appointment yet. This isn’t a silly game, this is a telehealth app in the middle of a pandemic. These access issues need to be fixed.

1) you can’t see what you wrote
2) if you’re disabled or have organizational problems forget it!
3) the text size is too small not adjustable or invisible.
4) 450 character limit guess what it doesn’t tell you when you reach the limit and I have a lot to say and I say it too quickly and then you are over the limit and you don’t know where the limit is and that is messed up on many levels because I wanted to tell as much detail as I can to my doctor except for my phone just cut out while I was trying to dictate this thank you

This app was not compatible with 5 devices in my household, 3 of which were less than 6 months old and all of which it claimed to be compatible with. I had to borrow a phone from someone else inconveniencing them during this entire experience. I finally got an appointment with my doctor, only to sign in and wait for almost an hour only to find out that the app had somehow cancelled my appointment. I messaged the help desk and all they told me was to update the app (it was up to date) and that it was my fault the app had glitched. In conclusion, the app is glitchy, and the support was rude and unhelpful

I’m a big fan of virtual doctor visits for things that don’t really require you being there in person, but not a fan of having to hold my phone in front of my face for 20 minutes. Why is there not a web based or pc/mac app? Every other virtual healthcare app I’ve used allows you to log on to your appointment from your computer and use your web cam, have your hands free and be comfortable. If I didn’t really like my Dr, I’d find one who uses a more versatile telehealth application.

We are grateful. We have this opportunity to see our doctor virtually because we can communicate clearly, but it saves on gas and time. Of course we come in sometimes but it’s great to have this option! Thanks.

I overall enjoy this app and design but when I get logged out the Home Screen “twitches.” It kinda looks like if it’s just going up n down really fast. I was still able to type and when I hit Log In the app closed. I reopened it and was logged in but the whole thing was odd since most apps do not do this.

I pay money every month to my insurance so when I get sick I can go see a doctor. When I finally got sick they refused to see me until I had an “online visit”. After I did the online visit they still refused to see me or give me antibiotics so now I have to just sit at home and wait till I don’t feel sick anymore. I don’t need a doctor to wait it out. I can do that without a doctor. Don’t pay $100 for a person to call you and tell you to lay in bed for 5 days and drink liquids.

It was easy to set up and make an appt. When the doctor was ready, I got a text and when I went to the app, it went straight into my meeting with my doctor. Video and sound were clear with no issues. Excellent app!