3.0.11
2023-10-03
This release includes an enhancement to the Communications menu. You can now filter on your communications to make searching easier.
3.0.10
2023-08-21
This release includes updates to our member offers and fixes for performance issues.
3.0.9
2023-07-25
This release includes a change to the booking process for CareHQ appointments and member offers.
3.0.8
2023-07-12
This release includes an update to enhance security.
3.0.7
2023-06-20
This release includes a new member offer with Bailey Nelson and a fix for a performance issue.
3.0.6
2023-05-08
This release includes fixes to various issues that were impacting performance.
3.0.5
2023-04-05
This release includes updates to help improve our process / business processes
3.0.4
2023-03-14
This release includes updates to our member offers.
3.0.3
2023-02-21
This release includes updates to our member offers and fixes some issues that impacted the performance of the app.
3.0.1
2022-11-28
We have fixed a few issues impacting the performance of the app.
3.0.0
2022-11-17
An update to the privacy statement when you access CareHQ through the app. There is also a new look to the app which includes an updated profile page to make it easier for the policy holder to view premium related information.
2.18.15
2022-09-28
This release includes updates to some of the existing member offers and a new member offer with Oakley.
2.18.14
2022-08-19
CareHQ update: Opening hours for CareHQ are 7am -7pm, 7 days a week.
2.18.12
2022-06-28
This release improves the update contact details functionality and fixes an issue with notifications displaying in a random order
2.18.11
2022-04-28
We have fixed the claim submission issue introduced with iOS 15.4.1
2.18.10
2022-03-03
Updated partner offer: This release removes the Snap Fitness offer.
2.18.9
2022-02-24
Alerts: Important alerts for our customers are now able to be implemented faster
2.18.8
2022-02-08
Various fixes: We have fixed various issues impacting the performance of the app including the missing navigation bar on iOS 15
2.18.7
2022-01-28
Updated Southern Cross information: CareHQ is now open 7am till 9pm, 7 days a week, we are operating as normal under the COVID-19 traffic light system
2.18.5
2021-12-15
Updated CareHQ booking information: We've made the booking process clearer, reminding you that you can only book appointments on behalf of your dependent children (under 16). Other adults or older children on your policy can download MySC and book appointments, they don't need to be a policy holder for this.
Alerts: Important alerts for our customers are now able to be implemented faster
2.18.4
2021-11-24
Updated partner offers: Check out the new partner offer for Southern Cross Travel Insurance in the member offers section of My Southern Cross
2.18.1
2021-09-22
This release includes new partner offers and updated claiming functionality. Check out the new offers for St Johns and Feel Fresh Nutrition, in the Member Offers section of your app.
2.18.0
2021-08-03
Piloting self-service digital tools: This release includes new self-service digital tools being tested as part of a pilot. You will only see these tools if you are part of the pilot.
Various fixes: We have disabled the verify email prompt and fixed the find out more link
2.17.11
2021-07-19
Saving preferred bank account: You now have the ability to change and save your preferred bank account
Alerts: Important alerts for our customers are now able to be implemented faster
2.17.10
2021-05-27
New member offer: This release has a new Snap Fitness offer to members; get 10% off a 12-month club membership and more when you sign up. Terms and conditions apply.