מכבי שירותי בריאות Hack 3.38.0 + Redeem Codes

Sorry to let you know but not everyone of your customers can use the Hebrew apps, especially the old people.
My parents are to old to learn the languages and for them it is not possible to understand any of features in your app. Unfortunately it is the only possible way to be online and to be updated is using this app.
Russian and English versions are going to be very helpful.

English is the international lingua franca and is spoken even as a second language throughout every Europen country and even Asia and South America. Yet in Israel’s official institutions and even its international Banks it’s almost impossible to find an English speaking representative at any level. Many English Olim made aliya after retirement (I am 88) when learning a new language especially like Hebrew, is very difficult. So surely Israel should make a greater effort to improve the range of its English speaking population. I also made Aliya after retirement and am 89 so learning Ivrit beyond elementary colloquialisms is well nigh impossible. The lack of English speakers is astonishing in an advanced, developed and sophisticated country like Israel - even more so in international Banks and medical institutions when English is the language of medicine. Furthermore English is conspicuously absent from notices and signs but French and Russian are used quite widely. Worse still is the absence of English on the main phone booking and Enquiries system although the option is offered!

Being new to Israel (our family moved July 2022) still haven’t learned enough Hebrew to navigate the app comfortably. Yes, there’s Google translate but I can’t even login to the app to begin with and neither can the nice ladies in my local maccabi office. I was told to contact the maccabi admin and ask them to help me login to access my medical records. More lines more frustration with something that is intended to make medical records easier to access. This app need to be more user friendly if it’s the only way insurance companies will send communications. Israel is full of new immigrants from English speaking countries there must be an English option available it isn’t difficult to add this function .

Something as desperately important as Health Care in 2021 should be available in the primary languages spoken in Israel. This means Hebrew, Arabic, Russian and English. It can take HOURS to reach someone on the telephone in English to make an appointment. There is no excuse to limit this app to Hebrew when the country is in a pandemic and people still need to do things like make doctors appointments. It is a horrible thing to harm people’s health by making it difficult to communicate in more than one language. It is shameful. Please make your app available in English, Arabic and Russian. It’s a matter of HEALTH FOR ISRAELI CITIZENS who are not all fluent in Hebrew. Please!!!

There’s no possibility to watch a prescription, letter or recommendation from a doctor. Any of them in PDF format opens as a blank page with nothing.

I am an olah hadash only here one month in Israel. I downloaded this app and deleted it within 1 min. Why? Because there is no other language option other than Hebrew. Yes I am in ulpan and trying to learn Hebrew as fast as possible, but I am not a savant and need to have an English language option available for me to understand my healthcare on your website and your app. Ridiculous.

Almost useless app,every step requires calling the insurance company / doctor. You can only see very basic information. Too bad that on the phone they now redirect back to this app.
This app is almost a reason to switch from this medical provider.
PS the app doesn't have a basic translation (hard to translate 20 menu items?)

After last update this app started to work much better, but still there is a problems with connection and etc

The app takes FOREVER to perform simple actions like logging in or getting test results. Sometimes over 1 min to log in over Wi-Fi or cell.

Recent app update causes disconnects and service unavailable errors. You cannot stay logged in for more than a few seconds.