3.7.0
2023-05-10
CareAware Connect Voice and CareAware Connect Messenger session management supports updates to Apple iOS
3.6.0
2022-10-12
CareAware Connect Voice and CareAware Connect Messenger session management supports updates to Apple iOS
3.5.0
2022-08-31
Call history on a device that has Apple iOS installed is cleared when the device is re-provisioned.
CareAware Connect Voice and CareAware Connect Messenger session management supports advancements in Apple iOS.
* Additionally, Device Name is added to the Account View.
3.4.1
2022-06-29
iPhone SE (3rd generation) is now supported.
The minimum required iOS version has been updated to iOS 14.5.
3.3.0
2021-12-16
* An issue has been addressed which in rare instances, a call may not show in call history if the call is ended immediately after being connected.
* An issue has been addressed where in some instances, missed call badges on the Recents tab would clear unexpectedly if the application was backgrounded and foregrounded.
* An issue has been addressed which, in rare cases, the in-call screen doesn't display as expected when a phone call notification is answered.
* Connect Voice and Messenger authentication has been optimized to support advancements in the iOS operating system.
3.2.0
2021-05-26
• A Directory Search feature is now available within CareAware Connect Voice. If enabled, the system supports the ability to search for users, locations, resources, and roles. Additionally, when a contact is selected, the system supports the ability to initiate a call to that contact.
• An issue has been resolved in which, if a call is ended while the device has speakerphone activated, the device will annunciate the end call sound using the primary handset speaker instead of the speakerphone speaker as expected.
• A minor issue has been addressed which, in some instances, caused the Missed Call badge count to appear on the Keypad tab rather than the Recents tab.
• An issue has been addressed in where multiple technical service calls are being processed at the same time would cause the application to close unexpectedly.
• Connect Voice and Messenger authentication has been optimized to support advancements in the iOS operating system.
3.1.2
2021-03-29
• Addressed an issue where in some instances, call audio may be unexpectedly unavailable during an active call.
3.1.1
2021-01-19
An issue has been addressed where in some instances, all Connect Voice Audio, may only play through the earpiece instead of the speaker phone.
3.1.0
2020-12-17
• CareAware Connect Voice now supports the ability to use Volume Up, Volume Down, Accept, Reject, and End buttons on supported Bluetooth headsets.
• Connect Voice now supports the ability to upload device logs for troubleshooting purposes, as well as supporting the option to submit user feedback.
• The quality of audio for tones within CareAware Connect Voice have been improved. This includes keypad tones, as well as call action tones (i.e., end call).
• An issue has been addressed in which Call History does not clear as expected when CareAware Connect Voice is swiped away and CareAware Connect Messenger is logged out.
• The Mute button on the in-call screen is now disabled until the call is established.
• Additional custom device configurations have been added within CareAware iCommand.
3.0.1
2020-12-09
In CareAware iCommand, the system now supports a Fastlane toggle. This is defaults as being enabled as on. If the audioDSCP is configured in CareAware iCommand, Fastlane will switch off. These toggles are intended for non-CISCO clients to optimize call audio quality and performance.
3.0.0
2020-09-27
• Connect Voice and Messenger user session management has been optimized to support advancements in the iOS operating system.
• An issue has been addressed in which calls would disconnect if one user terminated the application during an active call.
0.10.0
2020-02-25
• Resolved an issue where the number of missed calls will occasionally not display accurately on the Recents tab.
• The speed dial screen is no longer stuck as a loading screen when the user is not provisioned.
• Resolved an issue where the ringback tone does not continue to play for the entire duration while attempting to reach another device.
0.9.1
2019-12-17
Improved the ability to maintain connectivity when Connect Voice is not the active application.
0.9.0
2019-10-31
Users no longer experience a delay in call audio when answering or receiving a call.
0.8.0
2019-08-22
• Users no longer receive a missed call notification for a call they've recently answered.
• Connect Voice now automatically launches in the background after successfully logging in to Connect Messenger.
• The call waiting tone and frequency have been optimized.
• Connect Voice for iOS now supports the ability to place and receive Connect Voice calls when multiple independent communication clusters are in use.
• Multiple improvements have been made to enhance the notification of connectivity status changes in the app.
• The speed dial list is now refreshed following a user login or logout.
• The application name now displays correctly throughout the app.
• Improved the audio performance after ending a call and immediately accepting a new call.
• The speaker phone state is maintained when taking a call off hold.
• An issue has been addressed which in some cases prevented the speaker phone from functioning properly if enabled immediately after a call is placed.
0.7.1
2019-07-26
Users no longer experience a disconnection while maintaining Wi-Fi connectivity.
0.7.0
2019-05-23
• Improvements have been made to the outgoing Caller ID when placing a call.
• When the keypad is not populated, double tapping the call button will populate the keypad with the last dialed number.
• Multiple connectivity improvements have been made.
• Multiple improvements have been made to active calls and how calls are ended.
• Multiple troubleshooting improvements have been implemented
• Multiple end call issues have been addressed.
• Multiple issues have been addressed which caused the application to unexpectedly terminate.
• The first incoming call after the application is terminated now displays in the call history.
0.6.2
2019-03-12
• Users can now utilize the applications Call History. This allows users to view incoming, outgoing and missed calls devices/users make and receive.
• Configured Speed Dial contacts will now be easily accessible for users based on the device's location.
• A Loss of Connectivity notification will be posted when the application loses connectivity.
• Call Transfer is now available, allowing users to transfer other call participants to a new destination.
• Multiple sound improvements have been made to enhance the user experience.
0.5.1
2018-12-01
* Application level setting has been added
* Technical change that helps prevent the application from being terminated