I have no issue with downloading a packet of tones. I do however have an issue with needing to use a computer to get the tones saved to my phone. This was NOT stated in the product description. I can download the packet to my phone, listen to all the options on my phone, but once I choose a tone, I am instructed to connect my phone to a computer to save the tone. If my phone has the capacity to download the packet of tones directly, why would I have any need (or desire) to connect my phone to a computer & use iTunes to install the new ringtone. I’m glad it was free. I will be deleting this app as soon as I save the review.