This app, and the gym itself, are total disasters. I tried for an entire month to get into their HIIT class (CS4). Not ONCE was I able to do so. According to the gym, this was because a large number of members signed up for classes that they did not actually attend.
So, this was supposed to be fixed with their new system whereby a member cannot book more than one class per day at a time and could do it only exactly one week (day and time) before the class starts. This “fix” didn’t do anything at all, however. I still couldn’t get into any classes, even when I tried to book exactly at the right time. Instead, I was waitlisted again. This happened multiple times.
If you don’t mind paying a boatload of money only to then have to constantly compete with others just to get into a class, then have maybe you’ll enjoy this gym. Otherwise, don’t waste your time and money.
I’m super disappointed, as I really wanted this to work. It’s clear, however, that they WAY outsold the number of memberships relative to the actual number of class offerings they have. Maybe they’ll get their act together someday, but I’m not willing to wait around (and pay exorbitant monthly fees) until they do. I’m out.