DICE: Live Shows Hack 4.104.1 + Redeem Codes

This app works flawlessly! Just read carefully and be aware that different promoters handle policies differently. If the event in non-refundable you can try to reach out to the group hosting the event and they will do their best to accommodate. Just be responsible and read carefully before you make a purchase. This app will work the way it’s being designed to. Never had issues on this app, in fact I love how they let you see all you past tickets so you can keep track of events. To finish it off the purchasing, invite a friend, send friend tickets, and return tickets (when available) is so easy to use!! Lastly the fact the tickets have a manual activation portion makes it much better and secure so you know your ticket is within your control. Thanks Dice keep up the updates and good work!!

Just and idea: you should add venue photos/details to allow people to prep before going. In example the Brooklyn navy yard is a long cold walk before entering during winter season. A lot of first timers would appreciate it, and may keep them going to event more often. I don’t see any other apps doing that which would make this app even more of the GoTo app!!!!

I had purchased concert tickets for a show this past Friday, but later realized that I would not be able to attend.I looked up the refund policies for DICE and saw that I could submit a refund request. I submitted my request and a representative named Stephanie told me that if I purchased tickets for another show within 24 hours they would refund me the purchase price of my initial tickets. I did just that, and advised Stephanie what I did, but several days later a different representative, Jon, contacted me and said they would not process any refund. I reasonably relied on what their representative Stephanie told me and purchased another ticket under false pretenses. That's not fair. If anyone else has had this happen to them, start posting on Reddit and any platform, and if there are enough of us we'll get the attention of an attorney to look into bringing a class action against DICE for these deceptive and fraudulent activities. They know that no one can chase them in court over one ticket, but if this happened to me it's definitely happened to thousands of other people. Companies that engage in deceptive or misleading acts like this should be held accountable. This is not a cool scene friendly company, they just want your money, and they are willing to lie to you to get it. If you can remove at least one company or group from your life that is willing to lie to you to make money, then that's worth it.

This app is great at blocking ticket inflation but the “return to waitlist” feature is so messed up sometimes. I asked about the feature for a sold out show and without consent the guy in customer service sold my ticket. I literally asked why it wasn’t available and now my ticket is GONE. I am not only furious but now don’t get to attend my show because I cannot afford the new ticket prices! This is not even the first issue I’ve had. I had tickets to a jai wolf show and a few hours before I had an an emergency and couldn’t make it. I went to send my friend the ticket but the send to a friend feature was disabled and I couldn’t return to the waitlist either. I emailed dice and never heard back. Given you can’t list tickets on StubHub or anything using this and the only wait to get a valid ticket it to use send to a friend, the ticket was lost and so was my money. Again, no one ever responded from dice. I was not happy. I urge major venues such as avant to stop using this app. It’s a scam.

Thanks so much!

*edit: I heard back from the people at dice about a week after the event (I couldn’t seem to get a response prior to the event so no resolution was had allowing me to still attend the event) and they credited my account. While I appreciate this I was very sad I couldn’t seem to get anyone to handle this prior to the event. Still really sad and disappointed about this.

This app is setup to be good besides the fact that the waiting list feature is the biggest headache on the planet. trying to buy tickets for a concert right when they released i didn’t even see an option to buy them, only to join the waitlist, so i did. no clue what position im in, when is ever get them or anyrhing. months later i finally get a text saying they’re holding my ticket, but it just so happened to happen early in the morning, while i was asleep. so all i had to let me know that i had an HOUR to buy the tickets was ONE text. after missing the hour window to buy the ticket i had to RE ENTER into the waiting list. i am beyond upset, i’d be willing to pay up to 100 dollars for that ticket but instead i have to wait till some one wants to sell their 20 dollar ticket and though i was one of the first to get the option IM AT THE BACK OF THE LINE. this system is trash please give me my tickets.

I purchased tickets for an event on the day of, to which there was not any information about policy. I had cancelled the tickets and requested a refund because it was not the correct event and there was a technological error within the app to which I had no control. I showed up to the event because my tickets were never cancelled and I was already in the area that night. The line was still out in the cold 45 minutes plus after the event was advertised. The whole experience was very frustrating to say the least. The day after was when I finally received communications from customer service to which was unsatisfying. I was told that
“ In no circumstances will a refund be issued within 24 hours of an event, in line with our Purchase Terms. Sorry to be the bearer of bad news!”
If this was the case I should have been informed of the policy upon purchase of the tickets. Furthermore my case was not taken seriously. A combination of human error and tech difficulties made this possible. From how I see it, customers are not taken seriously and are brushed aside frequently which gives me no reason to continue business again after switching my event app to this one Im very unhappy and will be switching back to my previous vender.

I bought tickets to an event that I realized the morning of I could not attend. No problem, I thought, because the event had been sold out for months and had a waitlist going. I returned the tickets to resell at face value at 10 a.m. The app gave me a notification that they were listed and that I'd be notified when they sold. They supposedly never sold. The tickets were then returned to me before the event - but the app did not give me a notification telling me that they were returned. By the time I realized this, if was an hour before showtime and I tried to transfer them to a friend so they didn't go to waste, but the "cut off time" for ticket transfer had past. Why can't you transfer tickets anytime??? I went to a show last night and got there late - my friend was already in our seats but was able to transfer my ticket to me at the gate through the AXS app - and the band was already on stage! It seems like just another way for them to make money!! For GA shows, they can game how many people will attend based on returns and transfer cut offs, then release more tickets in the same way airlines game seat sales. I will avoid shows that use this app for sales in the future.

I waited until the Newport Folk Festival went on sale at 1 pm Feb, 1. I clicked maybe 10 seconds after the sale opened, and the app sat and spun for 45 seconds before it put me into the waiting list. I received a confirmation email @ 1:04 that I was on the waiting list. Gone that fast, the tickets were already on Stubhub @ 5xs the price. This app is no better than the others. The scalpers and bots rule.

Update after response: I’d believe the response if it wasn’t for the fact that I know three other people who had the same experience. We all attempted to get the tickets at the moment they became available, only to be locked out until everything was sold out and then put into the waiting list. What’s infuriating is that tickets immediately became available on Stubhub at $700 apiece. My supposition, without evidence, is that the majority went to scalpers which begs the question of complicity with the company. I just hope the hearings over the Taylor swift ticket debacle, include all companies. I think that an honest attempt to resolve this issue would be a survey of NFF attendees who actually got tickets at cost vs secondary market.

I wanted to express how much of a bad night I had because of the “secret” location. The dice app showed two addresses and none of them were the ones of the event. It showed the last address of rash in bedstuy and the second address, the one the map showed, sent us to williamsburg between Bleecker and N4th. So we actually went to both places to find none of them were the venue. We spent 12 am in the cab. We couldn't find the place and our tickets weren't used. The response I got is that I should have checked on social media.

Update: the response I received is that the location was sent to the email, and that is misleading because the email showed a first location that wasn’t the one for the event. And if you go to the dice app there where two addresses, and none of them were the ones for the event either.
This event was a charity event for what happened in Rash last year, we were trying to help the place to get back to it’s feet. I even said that if a refund is not possible I’d be fine with credit for next events.

I downloaded Dice to check out what’s going on in another city while I’m away on vacation. As I finished browsing, I locked my phone and figured that was that. Last night, I got a reminder about the show I bought tickets to, which was interesting to me because I had not bought tickets. Checked it out, realized I accidentally authorized Apple Pay when I tried to lock my phone after browsing. I sent a refund request and explained the situation, since I don’t even know the artist I had a ticket to see, and was told that it’s “my responsibility to ensure my purchase is correct before completion.” Which made me laugh, because I had zero intention of purchasing anything or completing any order. Now that I’m out money I don’t have for a ticket I didn’t mean to buy to see an artist I don’t even know, I’m deleting my Dice account. It seemed like a promising way to find shows as I travel most of the time around the US for work, but they already have money I didn’t intend at all to give them, so I hope it’s worth it.

A performance by an artist at the club Money Baby was marketed on this app for New Years Eve. The tickets sold for $150. My friend and I paid well in advance for this performance. Upon arrival, no one scanned the tickets, rather our IDs were checked and we were let in, no mention of tickets. So we asked multiple security guards and staff personnel when were the tickets going to be scanned, as we had already paid $150 for them yet my friend and I-as well as other guests were being let in for free. Multiple staff members said they had no clue about tickets while others claimed that it was because we were early and the club would be “reset” around 8pm (it was 7:30pm at the time), insinuating that everyone already inside would need to leave and reenter with a ticket. This, however, never happened as they continued letting guests in for free. This means we paid $150 for a “performance” which really turned out to be more of an appearance, yet the club itself never charged for entry.