DrChrono OnPatient Portal Hack 3.1.1 + Redeem Codes

Appointments and Messaging are the only reasons to use this app. As a user, I have zero control over my profile. What poor design. I have OTHER doctors and OTHER medications that I cannot add. I can’t add any immunizations either. Billing is empty but I’m definitely getting charged. I can’t even change the card on file or see any billing history. I feel like this app was created just to say “we have an app!”

I use DrChrono because at the time the iOS apps were one-of-a-kind. OnPatient however has barely progressed since it first launched. Both the technology and interface are outdated, limited, and unattractive for patients to use. OnPatient represents practices poorly since patients have high expectations after using so many newer healthcare apps with better features and modern design. The lack of customization leaves you with old, irrelevant stock photos in the design and the online portal doesn’t look like it’s been updated since it was first developed. The scheduling feature is so tedious and almost a barrier to generating more business, compared to the streamlined nimble appointment apps in other EHRs available today. The uselessness of OnPatient significantly drops the value of DrChrono, as other EHRs have released robust patient apps that leave OnPatient users in the dust. I’m not sure how much longer I’ll be staying with DrChrono, if they don’t modernize and improve their products I see very little reason to keep these and have to use so many other apps. We ended up developing our own mobile app for our practice because OnPatient is just garbage. If you’re a patient, chances are your doctor doesn’t use this app so don’t even bother.

I appreciate being able to check my appointments and medications as well as being able to send messages directly to providers. However, for the past three days, messages have stopped working. I spent a considerable amount of time composing a detailed message to update my provider and when I finished and clicked send the app's response was, 'Oops. Message wasn't sent successfully, try again'?
Every attempt over the past three days has resulted in the same failure to send. There is no clear way to contact support from what I could find.

He has been treating me for almost 22 years and he is one of the best pain management Dr. In the state of Illinois and without him I would have been dead 22 years ago he is one of the best pain management Dr.s in the state he is component Dr. I have ever meant!!

If I was a medical practitioner I would be ashamed to use this product. I am struck by the poor pt information entry capability compared to a host of other apps I use. Limited medical information capability and limited Rx. Serious lack of profile control capability for pt.

my password seems to be wrong and every time i ask for an email to reset it, they simply won’t send the email to do so, now i’m locked out and can’t see any results of consultations and labs i paid for.

This app used to be my one stop shop for content updates to my child’s doctor by sending secure emails from my iPhone and receiving messages and scheduling appointments within the app - the newest update of the app has revoked these features and now is basically useless on my iPhone. I have to log in from my home computer to use the OnPatient website to correspond with my child’s Dr and Schedule appointments. This app in a information only app that allows for collection of data from your phone, but as I am contacting a doctor for my child and not myself, the integration of the biometric info is totally useless to me. So disappointed in this newest version of the app. - the “support” link on the app store only takes you to the inpatient site that has not way of contacting tech support. Totally useless Needs Attention.

Company has either lied in their description of this app or their support people know nothing about their app: If you read the description of the app it is VERY CLEAR they claim it is for patients, not specifically (or exclusively) for doctors and medical staff. Yet, when you contact their support they will tell you that it is *NOT* designed for anyone to use except doctors and medical staff.

Additionally, it appears that if your doctor, pharmacy, et cetera, is not on their list of providers (and it seems a rather limited list) YOU CAN'T MANUALLY ENTER THE INFORMATION. What?? Are you kidding? This is supposed to be where I can store my personal health/medical information and I can only list a doctor if they have subscribed to the DrChrono service???? Who designed this app and what were they thinking???

We love having onpatient access to our provider. It helps when at specialists and saves me time waiting for phone calls back. I love being able to send photos and updates directly to the office!

We do not love that you can't synchronize more than one patient per account, making it impossible as a family of 5. We also don't like how limiting the app is vs the web.
Dr. Chrono seems like a great tool, they just need to be more user friendly.
Please allow synchronized patients for parents!

Many of the problems listed by reviewers years ago are still problems today. The app does not seem to communicate with the online version. I sign into the app & my data fails to fully appear on the app. In the Online version, I’m connected to a doctor, on the app I’m told repeatedly to connect with a doctor ( even tho I already am) much of my data is missing or incorrect & I am unable to correct it on this “read only” app. It is totally not user friendly &useless to me as it stands. There are other glaring issues, but other reviewers have listed them repeatedly.