GalaPro Hack 3.4.10 + Redeem Codes

I am hearing impaired and was pleased to find out, a few weeks ago, that closed captioning was available for To Kill a Mockingbird in Orlando, through GalaPro. Unfortunately, it was a lesson in frustration. Setting it up and logging into the Wi-Fi was easy enough, but the captioning raced ahead or lagged behind or froze and skipped ahead and then the signal dropped. After reconnecting and having successful captioning for a few minutes it threw an error message that said the password was incorrect. I reconnected again and restarted the app, which remained out of synch with actual dialog for a few minutes and it disconnected again. At that point my (brand new) iPhone went back in my purse and I attempted as much lip reading as possible (not much).

Today my husband and I attended a different stage show at a different venue and during intermission I found out that captioning was available. After setting up my phone and logging in to the Wi-Fi, the app showed “intermission”. As the second act started, the screen changed to “End of Act 1” and then displayed the final line of the chorus that was sung at the end of that act. No Act 2 dialog ever appeared. I restarted the app and reconnected to the GalaPro Wi-Fi but that same last line of the prior act was all that appeared. Again, the phone went back in my purse. Maybe the third time will be the charm? Somehow, I doubt it.

I downloaded this in advance of seeing Hamilton. After I got everything set up, connected to the wifi as it directed me to and got the word Hamilton on the screen, nothing happened. The show started and there was no closed captioning. I waited a few minutes but nothing worked. At intermission, I asked the woman at the service office and she knew nothing about it, but said she’d ask a tour manager, which was a worthless effort as they just laughed and said that never works. Basically, waste your time if you want but this isn’t good technology yet.

I recently have used GalaPro twice, once in Atlanta and once in Manhattan. I was disappointed each time bc the app was out of sync. The first time in Atlanta, the app froze for a minute or two every ten minutes. The second time in Manhattan, the syncing was too fast and way ahead of the script. I am optimistic that this app is a worthwhile and a work in progress for the hearing impaired like me.

July 7th 2019: Finally, blissful success! While at the Music Box Theatre in Manhattan,I used GalaPro and marveled at the perfect synchronization. I noticed that it corrected itself if the sync went to fast or two slow. I look forward to more experiences like this one where I could enjoy following the dialogue with 100% accuracy.

On another note, in conjunction with GalaPro, I also used the T- coil headset at several Manhattan theatres. After experiencing an annoying beep during the second acts, I finally hit on a solution suggested by the staff member at the Music Box. I obtained a freshly charged battery for the T coil headset from the staff. Results? No more annoying beeps! Other staffs at the other theaters attributed the beeping to their internet connection. Kudos to the Music Box and their amazing staff!

I love this idea, but I feel like a few features could be added. I have an auditory processing disorder, meaning sometimes I hear something but don’t quite know what was said. I would love it if they could add a feature that makes it lag behind a few seconds! Also sometimes the subtitles were a bit too early and I would read it like 5-10 seconds before it was said. I love the idea and thank you to the developers for making theatre a little bit more accessible for people like me!

Wow! What an awesome concept. I really enjoyed using this at School of Rock. The text was 95% accurate, minus some ad libs from the cast. I liked that it was dark so I don’t think it disturbed other people. It moves really fast but that is more due to the speed of musical. Can’t wait to see how this app does! Only problem I can see happening: there will be confusion why people have phones out. Ushers, security, cast, and crew will not be able to tell if person is using app or filming.

I downloaded this just before a play when I heard it was available. Very easy to get connected, very easy to use.

My concern at first is that it would look like I had my phone out during the play, but the choice of colors and such made it very subtle yet very effective in the dim light of the theater.

Looking forward to the next time I can use the app, and will recommend it to theaters that don’t use it.

I tried to use the app for Hamilton in Charlotte. The red print was much too dim to read (brightness was not on auto) and the app overrode the iPhone brightness control. When I changed the brightness control to make the screen brighter the app immediately resets it when it starts. The app also blocks the control panel from being pulled up so it can’t be pulled up to change the brightness while the app is open.

Used in Atlanta. Absolute game changer for hearing impaired, was on the verge of tears of happiness that I could participate again. FYI, it was kinda tricky to setup. Had to go to the smoking section outside to get enough cell service to load the app, and then once I was in the setup portion, I had to return to my seat to find the special wifi.

Used this today at a touring Production of Tina. You do need to have the app downloaded and an account created while you have an internet connection and in advance of the show starting.

It worked very well throughout. There were a few very minor sync issues but they didn’t last for more than a line or two.

I found the brightness and font size very easy to adjust.

I’m hoping a lot more productions make use of technology like this to help further increase accessibility to the theatre.

Update-even though i was on most current build, I deleted the app, rebooted and it at least partially worked. This time I got to the select city point. Was no longer at theater to try but this doesn’t explain other issues. When you are at the theater you really don’t expect to need to troubleshoot and do software testing.

Probably more a review of the implementation, but out of 5 attempts it’s only worked once.