HPSJ eCare Hack 1.10.3 + Redeem Codes

- Implemented ability for clinicians/providers to select more than one or select all when adding linked staff to a chat session.

- Improved UI/UX to facilitate streamlined chat creation and communication.

- Completed several fixes to enhance app notifications

- Ability to update user’s title and have the title reflected accordingly within a chat session

- Bug Fixes

* Bug Fixes

* Implemented Multi Factor Authentication to send code via email and text message on first time log into device and upon switching devices.

* Updated SMS and email app launch links within the mobile app to directly open the app installed on user’s phone.

* Improved UI/UX on some of the chat screens for better chat communication flow

* Completed several fixes to enhance in app notifications and support communication messages

* Implemented check for app versioning on users phone and directing users to update app to the latest version

- Implemented Multi Factor Authentication to send code via email and text message on first time log into device and upon switching devices.

- Updated SMS and email app launch links within the mobile app to directly open the app installed on user’s phone.

- Improved UI/UX on some of the chat screens for better chat communication flow

- Completed several fixes to enhance in app notifications and support communication messages

- Implemented check for app versioning on users phone and directing users to update app to the latest version

- Updated notifications section include missed call notifications and important announcements for the program, including updated banner notifications

- Improved UI/UX and completed several bug fixes

- PDF generation of chat dialog to include displaying any images shared in the chat session

- Integrate new ICD API with improved search capabilities and display results

- Fixed issue with copying and pasting into password field

- Enabled initial consumer workflow to connect with clinicians
- Created ability to configure on admin to populate patient search with consumers with various health plans and payors.
- Improved UI/UX and completed several bug fixes

Enhanced user onboarding engagement with initial prompts when signing in for the first time, allowing
users to:
- Update password
- Update profile picture
- Update bio, and
- Update mobile phone number
Enhanced UI/UX and completed several bug fixes

Updated search logic capability for ICD-10-CM when create an eCare chat session

Enabled ability for consumers to send messages in their own language, leveraging all of the 130+ languages available on Google Translate.

Added additional capability to support programmable AI prompts supporting clinician communication
- Enabled by organization and specialty
- Configurable to collect various types of responses – single selection, multiple selection, attachments, free text, and yes/ no

Added additional capability to support integrated eCare Access Chat with Virtual Referral Portal
- Captured eCare Access chats with updated @recommendation/close next step
- Updated user profiles for staff to better manage eCare Access chats

Programmable AI prompts supporting clinician communication
- Enabled by organization and specialty
- Configurable to collect various types of responses – single selection, multiple selection, attachments, free text, and yes/ no

Integrated eCare Access Chat with Virtual Referral Portal
- Captured eCare Access chats with updated @recommendation/close next step

Enhanced Chat Session Admin Management
- Improved configurability for eCare Access admin to include various care team members into an eCare Access chat session
- Updated admin support for chat sessions and chat session response time stamps to support clinician follow up
- Enabled ability to add multiple specialties on a clinician’s profile

Enhanced configuration for notifications
- Configuration to provide Clinicians ability to set current status
- Email and text notification for eCare chat messages needing responses
- Fixed issue with in app/ banner notification not displaying

Upgraded functionality and use of Timeframe Recommendation
- Display and prompt user selection of recommended timeframe recommendations after selection of “Add recommendation” shortcut via “@”
- Improved admin configuration of Timeframe Recommendation

Improved UI/UX within eCare Access Chat Session
- Updated PDF dialog transcript to include complete clinical question/chief complaint
- Fixed formatting issues
- Fixed performance issue with some attachments uploading longer than expected

Improved eCare Access Chat Creation Experience
- Swap order of eCare Access chat creation screens
- Optimized patient search capabilities
- Enabled feature to allow certain patient demographics fields to be editable/ non editable

Capabilities to Save Favorite Responses
- Developed capability to allow users to save their favorite texts/ responses and to select
previously saved favorite texts to edit before sending

Improved Chat Session Admin Management
- Provided ability for eCare Access admin to include various care team members into an
eCare Access chat session

Improved UI/UX within eCare Access Chat Session
- Added eCare Access chat session ID to PDF dialog transcript and in chat session header
- Relabeled several chat result display screens
- Optimized font color and text
- Optimized background color display

Enabled Timeframe Recommendation after Next Step Recommendation Step Selection
- Display and prompt user selection of recommended timeframe recommendations after
selection of “Add recommendation” shortcut via “@”

Organization Label Display for HubMD Clinicians
- Display organization for each eCare Access chat within the chat session list

Additional Modes for eCare Access Specialist Assignment
- Configure for the organization ability to display all available specialists for primary care
clinician to: 1. View profile of specialist and 2. Select preferred specialist to assign eCare
Access chat session