4.10
2023-08-07
Added support for Kosovo Country.
4.9
2023-07-24
• New message notifications for our webchat service are now available (notification permission required).
• Fixed an issue where a required PIN code to access our telephone lines in China was not shown to users.
4.8
2023-06-26
• Fixes font issues encountered by of our international customers
4.7
2023-06-12
• Improved language support for our webchat feature
• Improved app feedback for users with poor internet connections
• Fixes an issue where users could sometimes not select a home country
4.6
2023-05-16
• Fixes an issue with some UI elements in Grow
• Fixes some internal routing errors
4.5
2023-05-02
• Our Wellness Questionnaire is now available in all 34 languages offered in ICAS Hub. Check it out in 'Grow'
4.4
2023-04-20
• Various design improvements and fixes
• Behind the scenes changes to improve loading speed when opening ICAS Hub
4.3
2023-04-03
• Updates live chat routing for Malaysia and Pakistan
• Fixes an issue where links in our webchat were not clickable for South African based users
4.2
2023-03-14
• Fixed an issue preventing some of our users from selecting a home country
• Fixed an issue where videos could not be played on some devices
• Fixed several issues encountered when searching the app
• Improved app performance
4.1
2023-02-27
• Users can now set a home country in ICAS Hub
• Call, Email and Chat buttons in Services and Support will automatically connect you to your selected home country
• We will automatically warn you of potential additional call charges if you are travelling abroad
• You can always access contact details for any country you can access services from using our dropdown selector in Services or Support
• Our Wellness Questionnaire is now available to users in China
• Branding and design layout fixes
4.0
2023-02-03
• Fixed an issue where our privacy policy was incorrectly linked
• Fixed an issue where users could sometimes not exit the About information slides
• Small updates across the app to ensure consistent wording
3.18
2023-01-19
• Fixes an issue where the wrong international contact details for our services could be shown to users
3.17
2022-12-22
• We’ve added a new tool to help you monitor your wellbeing across a range of areas
• Fixed an issue where users with a valid company code could sometimes not log in• Fixed an issue where some users could not submit tech support requests via the app.
3.15
2022-12-12
• Fixes an issue where user’s sometimes couldn’t scroll up or down through Content
• Fixes an issue where users would sometimes recieve an error when trying to log in with a valid company code
• Updated message prompt when contacting your EAP via chat
3.14
2022-11-30
• Fixed a bug where articles and videos were not correctly being added to Completed in your Grow library
• Fixed a bug where progress bars were not correctly incrementing
• Behind the scenes routing improvements
3.13
2022-11-22
• Users can now set a Preferred Service Country in Settings
• Fixes broken links to our Privacy Policy, Terms and Conditions, and other ICAS Policies
• Updates content visibility for certain geographic regions.
• Improved app stability when connection is temporarily lost
• Fixed an issue where our contact numbers would sometimes be offset
3.11
2022-11-07
• Improved performance by only loading elements currently visible on screen
• Fixed an issue where content would incorrectly be shown to some users
3.10
2022-10-28
Minor fixes for our South African user base.
3.9
2022-10-21
• New Log Out feature
• New webchat functionality for our South African based users
• Dedicated font support for Greek, Korean, Russian, Tamil & Vietnamese
• Improved support for Arabic and Hebrew
• Fixes an issue with input fields not being visible on login screens for small devices
• Fixes an issue when trying to scroll on videos
3.7
2022-09-30
• Improved support for Arabic fonts
• Improved performance when searching the country list on mobile devices
• Fixed an issue where drag and drop image upload functionality was not working on our tech support form
• Additional security improvements to protect user data
3.4
2022-09-15
• Added information on how to contact ICAS for users who are out of serviced countries
• Fixed an issue where a user could be mistakenly logged out by using swipe gestures
• Fixed an issue where UI would display incorrectly on smaller iOS devices
3.3
2022-08-06
• Added animation to indicate when app is busy loading
• Fixes an issue where the Interests page sometimes would not load\
• Fixes an issue where pages in Safari were not scrollable
• Fixes minor UI issues in various languages
3.1
2022-07-26
• Fixes an issue where access numbers were sometimes incorrectly displayed to users
• Fixes an issue where features that are not yet available were mistakenly advertised to users
• Fixes various internationalization and language bugs
• Improved deep linking support
3.0
2022-07-11
• Check out our new Wellness Questionnaire in Grow to help you keep on top of your health
• Fixes various UI and layout bugs
• Fixes various issues with language support
• Improves app telemetry
2.7
2022-05-31
• Fixes an issue where the call button would not work in some instances
• Fixes an issue where access numbers would not display for some countries
• Fixes an issue where access numbers were sometimes duplicated for some countries