There is zero support for issues within this app...just click on help (when you're ALREADY inside and using app, and you'll find a video on how to DOWNLOAD the app).
This is a perfect metaphor for the entire situation. I'm USING THE APP, so I probably already know how to download said app....PERHAPS, I need another form of assistance, ya? KISD has my husband's contact info listed under my name and evidently there is no way in the universe to fix their mistake.
Ugh.
Not to mention, no longer receiving the alerts I set up years ago, and have since double-checked are still set to alert me about low grades (to no avail).
The app DID just add new ways to pay for school lunches and sports fees- YAY! Unsurprisingly, accepting money via 'mypaymentsplus', on this app, seems to work flawlessly. Heaven forbid they ever Double charge you and end up owing you $60...because you'll never see that again, despite calling & emailing the school and the software company a dozen times.
So, to sum up-
If you're looking for a directory of staff emails, this app is for you.
However, if you'd like to utilize all of the seemingly integrated programs within the HAC, or EVER needing customer support, this is not the app for you.