I would vote zero stars, or report this company as thieves, but the possibility isn’t there.
I downloaded this app, remembering the cool connections that I made with people on the website with the same name, around 20 years ago.
The experience with this app, was in no ways analogous to my experience from the early 2000s.
Besides the fact that the app is super-glitchy, I subscribed and paid for 3 months; I was only able to access messages, and send messages for 1 month. I contacted Lavalife by phone to seek to regain access, and instead of looking up my account, and seeing what I paid and apologetically and preemptively crediting me, the representative “generously” granted me 2 days of access (on an account which had 15 more paid left days on it) to access the unopened messages. The 2 days didn’t work either.
Either they’re grossly incompetent, or they’re intentional rip-off artists.
The representative pretended to not know if I had paid for more months. If a -tech- company can’t look up, and serve people who paid them, they deserve to go the way of the dodo.
I’m tending to think that the accounts that reached out to me might have been fake to sway me into not canceling after day one.