My Doctor Online (NCAL Only) Hack 7.7 + Redeem Codes

I like being able to email and contact my doctor online, especially my primary. My new therapist doesn’t seem to be working out that well. She is very nice and friendly but each time I speak with her (twice). We only speak for about 10 or 15 minutes .. she doesn’t ask many questions. I feel like I have to talk on my own. .. maybe it’s the age gap. I’m 71 and she’s 30.

I would just like to say that Kaiser and the world need to “get with it”!! Ideally, I would have loved to be married with two kids just like the whole world is right? WRONG!! I myself have two beautiful children with two separate and different fathers, who have both been ordered to provide health coverage for their children via the department of child support. One of my kids gets Medi-Cal and the other has Kaiser paid directly by her dad. He however, is not a Kaiser member and uses his free VA benefits instead. So the problem I have is, that Kaiser does not allow the custodial parent to add her children in the MyDr app because I’m not the account owner. This is very frustrating as a mother who has 100% physical custody and care of her kids and still can’t possibly get allowed ACCESS to her child's medical information and can’t utilize the “app” for BOTH CHILDREN! I have 50/50 legal custody of my children but I don’t have the ability to add my child to the app because I’m not the one who pays for the membership??????!!!!!!!
Please fix this and allow the custodial parent to add her kids to the app. So maybe I can get her appointment reminders and prescription refills instead of the “dad” who doesn’t “do” anything except pay for the insurance!!! Ty.

I had a rash break out on my face 2weeks ago. After trying a few days to deal with it myself (and it spreading and causing my under eye to swell) I made an appt-for 3 days later-earliest I could get in) with a primary care dr—NOT my dr just a random dr who had an available time. I went directly from work so I had on full face makeup to cover the rash. This dr stood 5 feet away from me and leaned a bit toward me and diagnosed rosacea (?). I’ve been to a dermatologist enough to know they remove any makeup over the area, use a very bright light and a magnifying lens to check the rash out before they prescribe some medication that can have side effects. When I requested to see a dermatologist she prescribed a an oral medication and told me if it wasn’t gone in 10-14 more days call back. When I requested AGAIN to see a dermatologist because IT IS NOT ROSACEA, she referred me to an online derm appt. First off, if my car breaks down, I do not call a refrigerator repair person. I call a car repair person. And I don’t send them photographs of what the problem is. THIS IS AWFUL MEDICAL PRACTICE! Thank god it was a rash and not cancer!!! I healed the rash with Allegra and vaseline. Now That it’s all but gone, 2 1/2 weeks later, I have an appt scheduled with an online dermatologist for a week from now…great =\

Still , after many many years and KP having laid off about 500 people in IT, the fact remains that my dictir online is just a fantastic goal and objective . Of course such objectives are not realized without the time and experts to make things work . Sadly, the self promotion process in media by KP perhaps drains too much money from the budget for them to finally finish this blending of computer and cell phone ( smart phone) technology .
In the RARE instances that my Doc online actually works as intended and designed , it can be and sometimes is GREAT .
Unfortunately this isn’t the case on a constant and miles or another half century away given the factual nature of the product as an “ app” .
If you expect less , you could be safely prepared. If expect a great thing from first uses, you will surely be disappointed and annoyed .
Dumbest of dumb errors they made was restricting or denying the patient ability to “ e mail my doctor”. That was never true e mail and the elimination of that ability is indicative of the fact that they have major issues to fix, repair, expedite, cure and resolve .
Oh yes you can call but you will usually have 30 minutes listening to poorly selected Muzak or music I’ll take elevator music instead . You also will have to explain things four times to the Bozo ESL human types who answer their phones. Good luck , pal , you need it !

The interface is not very thorough. To just read one’s emails it’s not obvious how to get there. Very limited number of characters is allowed once the patient does write an email. App will ask to confirm phone and emergency contacts, address, etc., sometimes even when one just used it less than a day before. It was much worse before. The app has been improved somewhat in the last year or so. It is now better than Kaiser itself, which has many good doctors but some truly awful staff and policies as well. I wish I never had to deal with Kaiser anything again.

It’s really great to be able to communicate, make appointments, renew prescriptions, have video visits digitally. I especially like the ability to communicate with providers for non-urgent concerns. I have been using this app for years and it has saved everyone’s time and in some cases travel. I wish I could access all of my data on this app but my medical record and visit notes are only available on the KP app. I would have given it five stars if it could.

I received an email informing me that my doctor has referred me to a specialist. All I had to do was click on the button in the email that redirected me to the MyDoctor Online App. On the homepage there was a message that took me directly to the landing page that allowed me to schedule my appointment. Everything was so easy and quick that I just had to stop and write a review.

Yes the app is not bad, but could be so much better. It can also be very frustrating. Here a few examples:
If you go to past appointments, you only see like 6 or 7 appointments, so tap on see more, several times to see the appointment you want to look at, tap see notes, find out it's not the one you want, tap x or refresh, and you go back to the BEGINING of the list, forcing you to go again with multiple taps to go back to your previous place.
Why isn't there a search,for a doctor or a string etc..

Same for you doctor messages, why not being able to perform a search. You should also have an export function to download a full message.

I have several examples like that and would gladly provide them to the developing team.
Actually do they even do usability testing with real kaiser customers?
I would also volunteer for this.

I love that I Kaiser has made communicating with my physicians so easy! I’m able to book video appointments for those times when I don’t necessarily need to have in person contact with my doctors. This was amazingly helpful during the pandemic! I appreciate how easy the whole system is to operate even for an old lady such as myself! Thank you, Kaiser! Keep up the good work!

I would not be as Health as I am today if I didn’t have all the contacts I receive from Kaiser Permanente!! Dr Zhornitskiy , Dr Thompson, Cardiology. Instant appts when needed from Lab and all other appts. My Doctor online gives me access to all my Health Care needs with in 10 mins. Preventive care, Appointments, order meds to be mailed and summaries always of my health and care!! Thank You