Name: My Southern Cross Hack 3.0.7 + Redeem Codes
Rating: 1.4 (7 reviews)

Screenshots

Description

Designed for members – it’s super-fast, easy and secure.
Use the My Southern Cross app to check your benefits and balances, request prior approval and submit online claims faster. You can also get access to online GP consults with CareHQ.

App features:
• Manage your health insurance policy on the go
• Check your benefits balances and see your cover
• Make claims* and request prior approval** for upcoming treatment
• View your policy documents and communications
• Access online GP consultations through CareHQ, 7am-7am, 7 days a week
• Update your contact details
• Check what you pay for your cover
• View and redeem member offers

*Policyholders only
** Prior approvals not available for members on the HealthEssentials plan.

To use the My Southern Cross app you need to be a Southern Cross Health Insurance member and be registered for My Southern Cross. By claiming through the app you agree to receive communications online in My Southern Cross.

By installing the My Southern Cross app, you confirm to have read, understood and agreed to our Mobile App Terms of Use https://www.southerncross.co.nz/society/mobile-app-terms-of-use and our Privacy Statement https://www.southerncross.co.nz/society/mobile-app-privacy-statement. In particular, you agree and understand that your eligibility for any benefits you view and claims you make using the app are subject to your current policy terms and conditions.

Version history

3.0.7

2023-06-20

This release includes a new member offer with Bailey Nelson and a fix for a performance issue.

3.0.6

2023-05-08

This release includes fixes to various issues that were impacting performance.

3.0.5

2023-04-05

This release includes updates to help improve our process / business processes

3.0.4

2023-03-14

This release includes updates to our member offers.

3.0.3

2023-02-21

This release includes updates to our member offers and fixes some issues that impacted the performance of the app.

3.0.1

2022-11-28

We have fixed a few issues impacting the performance of the app.

3.0.0

2022-11-17

An update to the privacy statement when you access CareHQ through the app. There is also a new look to the app which includes an updated profile page to make it easier for the policy holder to view premium related information.

2.18.15

2022-09-28

This release includes updates to some of the existing member offers and a new member offer with Oakley.

2.18.14

2022-08-19

CareHQ update: Opening hours for CareHQ are 7am -7pm, 7 days a week.

2.18.12

2022-06-28

This release improves the update contact details functionality and fixes an issue with notifications displaying in a random order

2.18.11

2022-04-28

We have fixed the claim submission issue introduced with iOS 15.4.1

2.18.10

2022-03-03

Updated partner offer: This release removes the Snap Fitness offer.

2.18.9

2022-02-24

Alerts: Important alerts for our customers are now able to be implemented faster

2.18.8

2022-02-08

Various fixes: We have fixed various issues impacting the performance of the app including the missing navigation bar on iOS 15

2.18.7

2022-01-28

Updated Southern Cross information: CareHQ is now open 7am till 9pm, 7 days a week, we are operating as normal under the COVID-19 traffic light system

2.18.5

2021-12-15

Updated CareHQ booking information: We've made the booking process clearer, reminding you that you can only book appointments on behalf of your dependent children (under 16). Other adults or older children on your policy can download MySC and book appointments, they don't need to be a policy holder for this.

Alerts: Important alerts for our customers are now able to be implemented faster

2.18.4

2021-11-24

Updated partner offers: Check out the new partner offer for Southern Cross Travel Insurance in the member offers section of My Southern Cross

2.18.1

2021-09-22

This release includes new partner offers and updated claiming functionality. Check out the new offers for St Johns and Feel Fresh Nutrition, in the Member Offers section of your app.

2.18.0

2021-08-03

Piloting self-service digital tools: This release includes new self-service digital tools being tested as part of a pilot. You will only see these tools if you are part of the pilot.

Various fixes: We have disabled the verify email prompt and fixed the find out more link

2.17.11

2021-07-19

Saving preferred bank account: You now have the ability to change and save your preferred bank account

Alerts: Important alerts for our customers are now able to be implemented faster

2.17.10

2021-05-27

New member offer: This release has a new Snap Fitness offer to members; get 10% off a 12-month club membership and more when you sign up. Terms and conditions apply.

2.17.9

2021-05-12

Claim fix: This release fixes the bank account number not being available to populate, when submitting a claim.

2.17.8

2021-05-10

- Draft Claims: Includes the ability to save a claim in draft, to enable you to change devices to complete the claim if you need to.
- OPSM offer terms update: Updates the terms and conditions of the OPSM offer to members
- UV Real-Time Filter: Removes the UV filter feature, and this decision is based on your feedback on the usefulness of this function. Thank you for taking the time to let us know

2.17.7

2021-04-12

- UV Filter Feature: Survey

2.17.6

2021-02-23

- Registration experience fix
- This update also includes various bug fixes