obé Fitness Hack 3.28.0 + Redeem Codes
Personalized plans for women
Developer: Our Body Electric
Category: Health & Fitness
Price: Free
Version: 3.28.0
ID: com.studio.obe
Screenshots
Description
Meet your new favorite way to work out! With 10,000+ on-demand workouts, daily live classes, plus programs and challenges to help you level up your results, obé Fitness makes it fun (and easy) to turn movement into a habit that lasts.
Get energized with dance cardio, build up your strength training routine, double down on yoga, or chill with meditation. From true fitness beginners to the super advanced, everything you need is in one place. No equipment needed, every option covered.
"For the first time in my life, I’ve actually looked forward to working out." — O, The Oprah Magazine
Try obé Fitness free for 7 days and cancel anytime. Unlimited at-home workouts.
DO WHAT FEELS GOOD: Discover thousands of classes, designed to light you up. Filter by class types, fitness level, duration, equipment, and much more to find your perfect workout—fast. Only have 10 minutes today? Start with our signature Express classes for a positive charge.
Sculpt
Strength
Dance Cardio
Pilates
Yoga
HIIT
Barre
Stretch
Ride
Cardio Boxing
Bounce
Ride
Step
Meditation
Pre & Postnatal
Kids Classes
And more!
MOVE WITH THE BEST: Think fitness instructors are all work and no play? Guess again. Our pros are here to empower, entertain, and set your body on fire. Think: Hanging with a friend while getting a killer workout.
FOLLOW PROGRAMS + CHALLENGES: Whether you’re ready to build strength, get leaner, or move consistently, there’s an obé program built for you. Cut the guesswork with fan-favorite options like BodyComp, Sculpt Burn Repeat, and Hard AF. You’ll rev up your routine—and your results.
BUILD YOUR ROUTINE: Track your progress, celebrate milestones, and stay accountable. obé integrates with your calendar, so you can plan workouts ahead of time—whatever your schedule. From 5 to 60-minute options, a great sweat is always a play away.
TAKE CLASS ANYWHERE: With obé, it’s easy to move at home, in the gym, outdoors, or on your travels. Stream on your computer, phone, tablet, or cast with Chromecast and Apple TV.
WORK OUT WITH AUDIO: Take motivation on the go with audio classes. Run, walk, meditate, strength train, or do yoga workouts with expert guidance in your ear.
JOIN THE COMMUNITY: Your fitness journey won’t be a solo mission. The obé fam always shows up with encouragement, support, and tips to help you feel your most confident.
NO WIFI, NO PROBLEM: Download up to 7 classes to your device and stream offline, anytime, anywhere.
CHECK THE HYPE: Here’s what the press has to say about obé.
"The community that obé has created is amazing…you start to connect with other people, and have this support system encouraging you to keep showing up." — Women’s Health
"obé's live classes are intense and, mercifully, short. In 28 minutes the session is over, and I collapse on my living-room floor, drenched and panting." — Vogue
“It’s so hypnotic that you might even forget you’re working out—but don’t worry, your muscles won’t.” — FastCompany
A subscription is required to use the obé app. Sign up for an auto-renewable monthly or annual subscription to access all live and on-demand video content. Payment for this plan will be charged to your iTunes Account at confirmation of purchase. Subscription automatically renews unless canceled at least 24-hours before the end of the current period. The account will be charged for renewal within 24-hours prior to the end of the current period, at the cost of the monthly or annual plan that you subscribed to. Auto-renewal may be turned off in your Account Setting in iTunes after purchase. Terms of Service: https://www.obefitness.com/terms-of-service/
Get energized with dance cardio, build up your strength training routine, double down on yoga, or chill with meditation. From true fitness beginners to the super advanced, everything you need is in one place. No equipment needed, every option covered.
"For the first time in my life, I’ve actually looked forward to working out." — O, The Oprah Magazine
Try obé Fitness free for 7 days and cancel anytime. Unlimited at-home workouts.
DO WHAT FEELS GOOD: Discover thousands of classes, designed to light you up. Filter by class types, fitness level, duration, equipment, and much more to find your perfect workout—fast. Only have 10 minutes today? Start with our signature Express classes for a positive charge.
Sculpt
Strength
Dance Cardio
Pilates
Yoga
HIIT
Barre
Stretch
Ride
Cardio Boxing
Bounce
Ride
Step
Meditation
Pre & Postnatal
Kids Classes
And more!
MOVE WITH THE BEST: Think fitness instructors are all work and no play? Guess again. Our pros are here to empower, entertain, and set your body on fire. Think: Hanging with a friend while getting a killer workout.
FOLLOW PROGRAMS + CHALLENGES: Whether you’re ready to build strength, get leaner, or move consistently, there’s an obé program built for you. Cut the guesswork with fan-favorite options like BodyComp, Sculpt Burn Repeat, and Hard AF. You’ll rev up your routine—and your results.
BUILD YOUR ROUTINE: Track your progress, celebrate milestones, and stay accountable. obé integrates with your calendar, so you can plan workouts ahead of time—whatever your schedule. From 5 to 60-minute options, a great sweat is always a play away.
TAKE CLASS ANYWHERE: With obé, it’s easy to move at home, in the gym, outdoors, or on your travels. Stream on your computer, phone, tablet, or cast with Chromecast and Apple TV.
WORK OUT WITH AUDIO: Take motivation on the go with audio classes. Run, walk, meditate, strength train, or do yoga workouts with expert guidance in your ear.
JOIN THE COMMUNITY: Your fitness journey won’t be a solo mission. The obé fam always shows up with encouragement, support, and tips to help you feel your most confident.
NO WIFI, NO PROBLEM: Download up to 7 classes to your device and stream offline, anytime, anywhere.
CHECK THE HYPE: Here’s what the press has to say about obé.
"The community that obé has created is amazing…you start to connect with other people, and have this support system encouraging you to keep showing up." — Women’s Health
"obé's live classes are intense and, mercifully, short. In 28 minutes the session is over, and I collapse on my living-room floor, drenched and panting." — Vogue
“It’s so hypnotic that you might even forget you’re working out—but don’t worry, your muscles won’t.” — FastCompany
A subscription is required to use the obé app. Sign up for an auto-renewable monthly or annual subscription to access all live and on-demand video content. Payment for this plan will be charged to your iTunes Account at confirmation of purchase. Subscription automatically renews unless canceled at least 24-hours before the end of the current period. The account will be charged for renewal within 24-hours prior to the end of the current period, at the cost of the monthly or annual plan that you subscribed to. Auto-renewal may be turned off in your Account Setting in iTunes after purchase. Terms of Service: https://www.obefitness.com/terms-of-service/
Version history
3.28.0
2023-08-22
New! View your average and max heart data associated to classes completed with a connected wearable device.
Bug fixes and improvements.
Bug fixes and improvements.
3.27.0
2023-08-07
Introducing: Health Insights! You can now connect your Apple Health data to the obé app, where you’ll be able to view metrics like heart rate, VO2 Max, activity tracking, and more.
Want to change the focus of your personalized workout plan? You can now retake the Guided Experience quiz to get an entirely new plan.
Want to change the focus of your personalized workout plan? You can now retake the Guided Experience quiz to get an entirely new plan.
3.26.0
2023-07-24
You can now make changes to your personalized fitness plan (aka the obé Guided Experience)! Feel free to remove classes or change their order right from your schedule!
P.S. The Home screen just had a full obé makeover to level up your experience in the app.
P.S. The Home screen just had a full obé makeover to level up your experience in the app.
3.25.0
2023-07-12
Introducing: Cycle Insights. Level up your fitness routine with class recommendations and tips for each stage of your menstrual cycle. Understanding where you’re at can help you tune into your body, optimize your energy levels, and move in sync with your mood.
3.24.0
2023-06-27
Track all of your movement in the obé app! Whether it’s a treadmill run, indoor cycling, rowing, meditation, or the elliptical, you can now record even more activities done outside of obé—right in the app.
3.23.0
2023-06-14
Picking a workout class just got easier. Discover personalized class recommendations based on your class history and recent workouts! Haven't taken a class yet? We’ll recommend classes other members are raving about.
3.22.0
2023-05-31
Introducing the obé outdoor activity tracker—the new way to log walks, runs, or hikes, even if you’re not taking an obé class. Open the app, and tap “Track Activity” to measure your distance and speed when you’re doing your own thing. Bonus points: You’ll find these sessions in your class history!
3.21.0
2023-05-15
obé makes it fun to turn movement into a habit that lasts with 10,000+ on-demand workouts, daily live classes, plus programs and challenges to help you level up.
This update includes:
- You can now download up to 30 classes in offline mode!
- Bug fixes and performance improvements
This update includes:
- You can now download up to 30 classes in offline mode!
- Bug fixes and performance improvements
3.20.0
2023-05-01
obé makes it fun to turn movement into a habit that lasts with 10,000+ on-demand workouts, daily live classes, plus programs and challenges to help you level up.
This update includes:
Introducing: A new guided experience with obé! You'll now be able to follow a personalized class plan for your goals—right on your schedule. Just take a quick quiz to set your preferences on the mobile app, and we'll deliver:
- Class suggestions picked just for you
- A pre-populated class schedule for the next 14 days
- Workouts that progress and build on each other for long-term results
- A leveled-up scheduling experience
This update includes:
Introducing: A new guided experience with obé! You'll now be able to follow a personalized class plan for your goals—right on your schedule. Just take a quick quiz to set your preferences on the mobile app, and we'll deliver:
- Class suggestions picked just for you
- A pre-populated class schedule for the next 14 days
- Workouts that progress and build on each other for long-term results
- A leveled-up scheduling experience
3.19.0
2023-04-20
obé makes it fun to turn movement into a habit that lasts with 10,000+ on-demand workouts, daily live classes, plus programs and challenges to help you level up.
This update includes:
Bug fixes
Performance improvements
This update includes:
Bug fixes
Performance improvements
3.18.0
2023-03-27
obé makes it fun to turn movement into a habit that lasts with 10,000+ on-demand workouts, daily live classes, plus programs and challenges to help you level up.
This update includes:
Bug fixes
Performance improvements
This update includes:
Bug fixes
Performance improvements
3.17.0
2023-03-13
Track your workout stats—right in the obé app! You can now see movement milestones like total activity, minutes per class type, and classes per instructor on your obé profile.
Plus, check out improvements to the all-new search bar to find exactly what you’re looking for.
Plus, check out improvements to the all-new search bar to find exactly what you’re looking for.
3.16.0
2023-02-27
Finding your perfect workout is easier than ever. Use the new search bar on the classes page to track down something specific—or switch between sorting by most popular or newest classes. Plus, popular music classes on-demand are now available for offline download with the original soundtrack.
3.15.0
2023-02-13
Introducing: Post-class recommendations! Choose from 3 recommended classes after every workout to keep leveling up. Plus, use the new Popular Music filter to find classes with your favorite tunes on-demand—or the “Hide completed classes” filter to only view what’s new for you.
3.14.0
2023-01-30
Want to try obé, but don’t know where to start? Sign up and take our new quiz to get personalized class recommendations based on your goals, level, and habits.
This update includes:
- New class count screen: At the end of each class, you’ll see the total number of classes you’ve taken since joining obé. Keep counting those milestones!
- bug fixes & improvements
This update includes:
- New class count screen: At the end of each class, you’ll see the total number of classes you’ve taken since joining obé. Keep counting those milestones!
- bug fixes & improvements
3.13.0
2023-01-18
obé makes it fun to turn movement into a habit that lasts with 10,000+ on-demand workouts, daily live classes, plus programs and challenges to help you level up.
This update includes:
Bug fixes
Performance improvements
This update includes:
Bug fixes
Performance improvements
3.12.0
2022-12-19
Class filtering and music just leveled up. Now, search for multiple classes (think: Sculpt or Dance), durations (10 minutes or 20 minutes), and more to find your perfect match—fast. Plus, discover music improvements: Tap the music note icon at the bottom left corner while streaming a class to access volume controls and music options.
3.11.0
2022-12-05
Bug fixes
UI improvements
UI improvements
3.10.0
2022-11-22
Build a routine that sticks with obé's new and improved schedule tab! Seamlessly switch between the daily live schedule and your personal class schedule to plan your week of workouts.
3.9.0
2022-11-07
Build strength, get lean, and move consistently with an obé program built for you. Cut the guesswork with fan-favorite options like BodyComp, Sculpt Burn Repeat, and Hard AF—now featuring a fresh new look.
3.8.0
2022-10-24
- UI improvements
- Bug fixes
- Bug fixes
3.7.0
2022-10-11
Work out to your favorite beats—on repeat. Popular music classes are now available for casting on Airplay and Chromecast, both on-demand and in obé programs. Love a specific genre? Look out for new music labels on class cards to tap into our growing library of popular music classes.
You'll also enjoy a fresh redesign in the app, including updates to class details, filtering, and more!
You'll also enjoy a fresh redesign in the app, including updates to class details, filtering, and more!
3.6.0
2022-09-26
Looking for LIVE workout classes? You can now find obé's daily live classes and live video player under the schedule tab.
Prefer on-demand? Discover tailored class suggestions for your fitness level, now on the home screen.
Prefer on-demand? Discover tailored class suggestions for your fitness level, now on the home screen.
3.5.0
2022-09-12
This update includes:
- Bug fixes
- Performance improvements
- Bug fixes
- Performance improvements
3.4.0
2022-08-30
Cut the guesswork and find the perfect workout program for your goals—fast. We’ve added a new programs tab to make app navigation quicker and easier.
Ready to get started? Whether you want to get stronger, leaner, more confident, or less stressed, obé has a curated program to get you there.
Ready to get started? Whether you want to get stronger, leaner, more confident, or less stressed, obé has a curated program to get you there.
Cheat Codes for In-App Purchases
| Item | Price | iPhone/iPad | Android |
|---|---|---|---|
| Monthly (Monthly Subscription) |
Free |
DC314768401✱✱✱✱✱ | 0E191C0✱✱✱✱✱ |
| Quarterly (Quarterly Subscription) |
Free |
DC571361489✱✱✱✱✱ | 635A33C✱✱✱✱✱ |
| Annual (Annual Subscription) |
Free |
DC426957541✱✱✱✱✱ | 6ADCCF7✱✱✱✱✱ |
Ways to hack obé Fitness
- Redeem codes (Get the Redeem codes)
Download hacked APK
Download obé Fitness MOD APK
Request a Hack
Ratings
4.8 out of 5
8 866 Ratings
Reviews
Princess Lucifer,
So refreshing!
I joined in Aug 2021 so I’ve been using this app for a little under 8 months, and it is my fav fitness app yet! I loved that none of the instructors (for classes I typically do) talk about food or dieting, the focus is solely on exercise and movement and feeling good. I love the variety in types of classes, intensities within those categories, different instructors to choose from, and varying lengths for when I’m not feeling a full 60min or when I’m feeling powerful and wanna tack on an extra 15 min bonus Pilates session.
My only complaint is the Replay classes. I don’t understand the point of having (what feels like over a third of the classes are now) classes that you can only do once. Some of my favorites have been Replays and I can’t do them but once and why? Bc they contain specially curated music? No thank you. I’d be fine if Obé cut the music all together if it’s forcing them to make weird choices like Replay classes. I used to use The Class but they also stopped providing on-demand classes altogether and that’s why I left. I hope they get rid of it soon.
But that being said, I still love this app and recommend it to anyone who feels like a novice to exercise and isn’t sure where to start. :)
My only complaint is the Replay classes. I don’t understand the point of having (what feels like over a third of the classes are now) classes that you can only do once. Some of my favorites have been Replays and I can’t do them but once and why? Bc they contain specially curated music? No thank you. I’d be fine if Obé cut the music all together if it’s forcing them to make weird choices like Replay classes. I used to use The Class but they also stopped providing on-demand classes altogether and that’s why I left. I hope they get rid of it soon.
But that being said, I still love this app and recommend it to anyone who feels like a novice to exercise and isn’t sure where to start. :)
Sarita from Chicago,
Love the content but app itself needs improvement
I love the wide variety of classes that obé offers and how straight-forward and accessible the instructors are. The instructors are very encouraging and they make the workouts challenging no matter the level. Thanks to obé , I’ve been able to get fit and keep a consistent workout schedule, something I was never able to do when I was doing exercises on my own. I always want to workout bc of the fun workouts, particularly as obé makes it really fun to work out with friends! My minor complaint on content is it would be nice if they had music rights for replays; the generic music isn’t fun. It’s particularly a bummer that when there are fun themes- like 90s pop-those aren’t available for replays bc of the music rights issue. Other than that, I love the content!
My biggest problem I have is with the actual app itself. I’m not sure if it’s due to my having an outdated iPhone but it is really challenging to mirror onto Apple TV from the obé app at times. If I don’t do it in a certain order, it doesn’t work (I don’t have a problem with it with other apps). Also, sometimes the app doesn’t even start and I have to give it a little bit of time, which is a problem when I’m trying to join a live class. I also don’t appreciate that it periodically logs out you out for no reason. Again, it’s annoying to do that when you are trying to join a class. The filtering could be more user friendly too as it’s slow.
My biggest problem I have is with the actual app itself. I’m not sure if it’s due to my having an outdated iPhone but it is really challenging to mirror onto Apple TV from the obé app at times. If I don’t do it in a certain order, it doesn’t work (I don’t have a problem with it with other apps). Also, sometimes the app doesn’t even start and I have to give it a little bit of time, which is a problem when I’m trying to join a live class. I also don’t appreciate that it periodically logs out you out for no reason. Again, it’s annoying to do that when you are trying to join a class. The filtering could be more user friendly too as it’s slow.
<3samalexis<3,
Love obé but not the technical issues :(
I’ve been using obé for about 3 months now, and it pains me to leave less than 5 stars because I love the aesthetics, the new classes added daily, and the energy and effectiveness of the workouts and instructors - but the technical issues ruin a lot of the experience for me. I use the browser version on my MacBook, and the app version on my iPad. Offline mode is great for when you’re offline obviously, but it doesn’t have a way to track that you completed the workouts. My “Strive for 5”record makes me look lazy because I did a bunch of workouts offline and they “don’t count”. It’s also still annoying that the schedule workout function on the app doesn’t use details (eg. a link) when adding to your personal calendar (the web browser version does, however!). Replay classes are ironically non-replayable. Also, don’t accidentally swipe out of the workout while it’s playing, you’ll have to restart it. I will say using my laptop with browser version is the better experience, but it should be great no matter what device you’re using. I’ll keep using obé since I have the subscription, but would love for these little things to be fixed.
Update: 11 months in and the app is STILL so problematic 😩 Offline classes have audio but no visual. Classes glitch all the time. I still do love the variety, instructors, etc. but the usability is seriously disappointing.
Update: 11 months in and the app is STILL so problematic 😩 Offline classes have audio but no visual. Classes glitch all the time. I still do love the variety, instructors, etc. but the usability is seriously disappointing.
りん🌸,
Great instructors, but app needs some work
I’m in the middle of my free trial and like what I’ve seen of the service so far, but the app UI has some very frustrating flaws. 1. The equipment filter when searching for a class doesn’t work the way it should - all types of equipment should start out being selected, and the user should tap on types of equipment to deselect them and remove them from the results, not the other way around. Otherwise, if I only have one type of equipment, the search results just show me classes with that equipment + other things, rendering the filter totally useless. 2. You should be able to adjust filters once you’ve performed a search - currently you tap the filters to go back to search which clears all of them, meaning you have to input everything again and again. 3. The app doesn’t indicate whether you’ve already done a particular workout. Since every class has the same name (also annoying - maybe append the dates to the names?), that makes it extra difficult to recall which ones you’ve done. A simple Watched icon would fix this. 4. The On-Demand section loads SO SLOWLY. Holy crap. Clearly some optimization needs to happen, I don’t know if they’re trying to load every single video possible in the background, but it’s an awful experience. It often causes my entire app to freeze up (I’m on an iPhone X, btw). Really hope the devs will consider fixing these things because the app would be so much more usable.
Newyorker12345,
Instructors and classes are great; app is not
The instructors and workouts are amazing (especially Melody). There’s great variety, it’s always fresh and the vibe is awesome. That being said, the app itself is pretty awful and very frustrating. It has terrible glitches - especially with the replays (although the on demand ones also have their flaws). And while it seems they’ve moved away from one time replays, they still have something similar available but you can’t even cast them right now so if you miss it live, the workout is unusable. It stops and starts repeatedly and always freezes up. When you have limited time to workout, there’s no time to deal with those types of glitches. And when you reach out to obe customer support to point it out, they just want to put you In touch with IT to “troubleshoot”. But we all know that no amount of troubleshooting can help with a poorly built app. Also I wish they’d acknowledge publicly that this is a known issue and they are working on fixing it (although I’m not sure they actually even are trying to actively fix), versus gaslighting you into feeling like this isn’t a major flaw with their app. So based on all of that, I can’t recommend this app which is a shame because I do love the workouts and overall vibe. If anyone in a leadership position at obe is reading this, please find a new IT team and software provider to help you build a better app.
nkiblisky,
Great Content! UX/UI needs work
This app has changed my life! The variety of workouts in terms of type, length and equipment is very approachable and helps mix up my routine and adapt my workout to what I’m feeling. However, the app UI/UX had been increasingly frustrating. -The replay classes are confusing - I really enjoy having the music aspect but my phone almost always freezes when doing them. They are also impossible to airplay without having to restart the app and then no longer being able to do them as they are considered “done”. -I am frequently logged out of the app -The class search and app in general is very slow -Not enough classes for no-equipment -Would be helpful to have levels of classes within a type of class. Ex.: having a beginner level yoga sculpt vs an advanced one. The workouts can get a bit repetitive or too easy when I could be leveling up but don’t necessarily want to do another type of workout. Or if that already exists-having a sort of label that indicates the level that’s easy to read. I will stick around and enjoy the content and trainers which have changed my outlook on working out completely. Thanks obe! 12/10- ROKU APP NO LONGER WORKS WITH IPHONE APP. Please fix I can’t watch the workouts on my tv anymore. Renders this program useless for me.
Kat a tat tat,
Just need a couple fixes!!!
I’ve had this app for about 3 years now and I really like it apart from a few things. Number one, it is beyond infuriating that you can only watch some “replay” classes once. I’m paying for this app, I should be able to watch workouts as many times as I want and the glitches would be so less annoying if I could leave the workout and come back to it. Two, the search function is irritating. You can’t search multiple different kinds of workouts at once. For example if I was thinking of doing either a boxing workout or dance cardio I can’t filter those at the same time, I would only get videos that are dance cardio AND boxing. Same with equipment, I can’t search for resistance bands OR weights it always has to be everything you select in one video. Third, if you do one of the programs the next day in your sequence doesn’t pop up automatically, you have to search through the app to find the program you’re doing and then scroll to the next day. Overall I think the instructors are great (for the most part) but the bugs I mentioned drive me crazy ESPECIALLY for a paid app!!!
alice and the rabbit,
TOTAL SCAM! Deplorable subscription policy.
I used a 3 month voucher I earned as points from another app and at checkout they ask you how you want your subscription to continue after the trial. 1 month, 3 months or yearly. I picked 3 months (quarterly). After I signed up I noticed that my quarterly choice didn’t “stick” and it defaulted to 1 year, so I changed it to quarterly. At this point they charged me the full $65 quarterly fee ON THE SAME DAY MY FREE TRIAL STARTED.
Further, when I contacted customer support for a refund they said “we mention on our website” that quarterly isn’t available for free trials. BUT I had already enrolled in a quarterly free trial. I switched it because of an error in THEIR system. Further, I was never informed that this would nullify my free trial and that I was going to be charged. What a horrible and shameful scam. Businesses like this don’t deserve anyone’s money.
UPDATE: their customer support is total BS and doesn’t even bother to follow up when you question their practices/policies. As a UX designer I am fully aware of how their flow is designed to mislead customers. I asked them to explain/ justify this to me and received no reply for over a week. They just charged me $65 on the day I signed up for a 3 month free trial with my earned WW points and take no level of ownership or responsibility for honoring this agreement as any credible business would.
Further, when I contacted customer support for a refund they said “we mention on our website” that quarterly isn’t available for free trials. BUT I had already enrolled in a quarterly free trial. I switched it because of an error in THEIR system. Further, I was never informed that this would nullify my free trial and that I was going to be charged. What a horrible and shameful scam. Businesses like this don’t deserve anyone’s money.
UPDATE: their customer support is total BS and doesn’t even bother to follow up when you question their practices/policies. As a UX designer I am fully aware of how their flow is designed to mislead customers. I asked them to explain/ justify this to me and received no reply for over a week. They just charged me $65 on the day I signed up for a 3 month free trial with my earned WW points and take no level of ownership or responsibility for honoring this agreement as any credible business would.
opkgcvft,
Terrible customer service
So I haven’t used the app once. Well I did my free trial and forgot to cancel. I let it go, whatever I can pay for one month. They also don’t make it easy to cancel. You have to CALL. No canceling on the app. If I’m honest I think that Apple should not even allow that but whatever. The next month, today March 3rd, I call on the renewal day to cancel and was like yeah just didn’t use it. The woman on the phone was okay I’ll cancel your account, I will see if the VP will refund you for the payment made, wait for it, the payment wasn’t even made yet for March third, they were going to charge my payment later in the day. Anyways she was like oh the VP has to approve of it but it is a case by case thing so it’s not guaranteed we won’t charge you. I was like okay can I have their email. She goes it is “VIP, you know like Very Important Person, at obé.com”. Okay cool. So I’m thinking this is weird. I haven’t been charged for the 3rd yet. I am canceling on the renewal day, it shouldn’t be a problem. Oh wait for it. I just got an email six hours later. An email for a receipt for a payment for March 3rd. They charged me after I said to cancel. And they sent a receipt. The audacity.
itslikewererelated,
Not customer oriented- extremely difficult to cancel
I had a free trial when I downloaded the app. After the free trial, I continued my membership for 1 more month, but then decided to cancel as I wasn’t using it as much as I’d like. It was then I realized the only way to cancel was to call their customer service line. Kind of frustrating you can’t do it online, it is 2020 after all, but ok not the biggest deal. I called but couldn’t get through, to then find out they are only available Monday - Friday between 9:30qm and 4pm. I work Monday- Friday 8:30am - 5pm. A great way to keep customers if they can’t call between those exact times I guess. I was a few days late in canceling and they refused to do anything. They actually just made it very clear that this was my fault and that they make no exceptions. I don’t mind paying that final month, it’s just the attitude and way they went about it. Not a customer oriented company at all with their rude customer service agents (and their weird odd hours cancellation process). Classes were good and it was not a terrible price, but I would definitely not recommend based on this interaction.
