The frame works well provided one is able to get through the setup and actually upload pictures. We did manage to do that when we first got it but subsequent attempts to upload new pictures has been a dismal failure. The app will tell you that pictures have been successfully uploaded but they are nowhere to be seen. Tried on and off over the past year to get some new pictures of my grandchildren uploaded but, again, failure. Now I can’t even open the app as trying to replace a forgotten password has resulted in the same situation as uploading pictures. That is, it will tell you that a new password request has been successfully sent to my email but, like the missing pictures, it’s nowhere to be found. The frame is now pretty much useless to us as we are getting kinda tired of seeing the same few pictures over and over.