Photo Moments – Your digital photos delivered Hack 1.3.7 + Redeem Codes

My wedding photographer gave us the option to few our photos through this app. It took a minute for it to get going once I tried to input the password, but it was fine after that. I love being able to have the photos so easily accessible!

I’ve tried really hard to like this app, let alone love it. When it works, it couldn’t be easier and more convenient for my clients and I. But it works less often than it doesn’t work. I’ve been a Zenfolio customer for years and I don’t understand why this app continues to have the same issues. Every other time I use the app I have to delete it and reinstall it just to get it to work - losing everything I’ve managed to download so far. Half the time it won’t download the photos to mine or my clients’ phones which is super embarrassing. I’m trying to provide an awesome, convenient and a very modern day way to download their photos while also providing top notch customer service. Really disappointed that Zenfolio hasn’t managed to improve this app in the years it’s been available. PLEASE listen to our pleas!! We want to love this app and so do our clients!!!!

I download the photo moments app for iPhone. I was successfully able to see pictures uploaded by my professional photographer. However when I try to download a photo there’s no way to find out where it is stored on the phone. There are very few menu options for the app. I would say for the most part this app is a very low quality. I get an opportunity to talk with several hundred people per week in education and information related sessions and I will be sure to do my best to make sure this app is avoided. If some of your technical people out there who create these apps cannot do better than this then perhaps you should look into a different profession.

**Edit: This app seems to have gone downhill. Still not able to save photos to phones consistently, and NOW I’ve got some “White Gold Photography” gallery that pops up before my studio! There are better solutions out there than this.**

The app is ok. It does what it’s supposed to but I wish it was more customizable for the client- like making their photo the app cover image. My biggest gripe is that it doesn’t always save images to my, or my clients, phones even though it’s allowed through the gallery. It’s pretty frustrating to say the least. I don’t know if it’s a bug/glitch but I really wish it would get fixed.

I was so excited to learn about this app since so many people use their phones and IPads. I was quickly disappointed when I tried it myself before sharing with clients. It freezes constantly and I have been unable to get past the screen instructing clients to use the link provided. I even deleted the app, losing what I had previously managed to upload and reloaded... still stuck. I hope the developers can get this working properly and that Zenfolio either makes sure it is fixed or removes it completely. I wouldn’t want my clients to come across it and ask for the link.

Honesty Zenfolio, how can you be happy putting your name to this junky app? I have tried using it on two different phones and it always freezes when I try to log in to a gallery. Beyond that, it doesn't look as though it's been updated in years as it doesn't even take advantage of the full screen (still displays iPhone 5 aspect ratio).

As for usability, when I WAS able to use the app without it freezing I seem to remember having to jump through hoops to allow client downloading. I would look into this and see what exactly the problem was, but… refer to my point on freezing.

I am gobsmacked that a company focussed on client image delivery has the worst client delivery mechanism I have ever tried.

Please please please update this app to make the client interface more user friendly, or at least create a mobile site that is as full featured as the desktop version.

This app is plagued with so many glitches and is one of the most unreliable, embarrassing apps I have ever used. I got complains from my clients all the time, I had to stop using it. If you are going to offer an app as part of the services to us, why not improve the issues and make it usable?! This app really is shameful to no end. You open it, it freezes. You put password in it, it freezes. It suddenly stops during slideshow and freezes forever. Shame on you, Zenfolio.

Embarrassing how much this app freezes. Seriously the most Glitchy app I've ever used. I wish the developers would just improve it already. I can't load more than one gallery to it at a time. Half the time it won't open at all. Freezes at almost every step. App freezes almost every time I try to access a gallery. If it doesn't freeze it runs incredibly slow.

I like it when it’s working but it freezes up constantly where I have to delete the app and download again in order for it to work. But I lose all the albums in it and would have to go to my email to add each album one at a time along with going through the sign in prompts. It’s a headache. Zenfolio should consider fixing the app or getting someone to develop a new app.

It doesn’t allow me to open my photos app easily. I have to go back to my email and continue opening app from app browser multiple times. Then sometimes it loads photos into my app. Need bug fixes and updates please. Awesome app when it works.

2022 update: I have clients that have been using this app for over 5 years. We need a serious update!