Project Lab VR Hack 1.4.7 + Redeem Codes

My son was super excited to get this for Christmas, but he has been devastated by its uselessness. Like many people, we have had trouble with the app - no confirmation email, screen goes blank, spinning wheel of death, etc. We sent a customer inquiry on December 27th and didn’t receive a response until January 13th. All that they said was, “Was this ever resolved?” We responded “No” and haven’t heard from them since. To top it off, the person who emailed us had a signature with the name Greg Wilson, Business Manager, and provided a phone number. I called the number and reached the voicemail for a guy named Steve. Nothing about Abacus. Just a guy named Steve. Regardless, I left a message and sent a text because, according to Steve, he would get back to us more quickly if we texted. No response. I sent an email to Greg, filled out a second inquiry, found their page on Facebook and sent a message and posted on their wall. I also looked them up on LinkedIn and, according to their page, Abacus is a company with 2 - 10 employees. I have not received a response. At this point, I think I am going to contact Barnes & Noble to let them know they are carrying a product from a company who refuses to help their customers resolve this issue. It is a subtle form of thievery.

Won’t download I gave up after ten tries I got a little farther each time but after an entire day of trying I took stock in my time and realize I was wasting it. There’s a reason it has 2.3 stars…. Because it should have less

It was pretty easy and straightforward to set up. Took me a while to realize that my phone needs to stay ON the headset for it to work. Cool experience. My son loves it. It ha Spanish English and French . A few experiences to play with or listen to with the dinosaur one. Cool way to start with VR for a 7yr old.

I purchased this for my 7 year-old & we didn’t have any issues downloading or viewing the content on the various volcano’s. Video quality is great as well.

Pathetic app, no matter how many times I tried the VR does not go beyond blue circle start, forget about T. rex race and all, highly disappointed.

Screen just goes black- tried everything to fix it… don’t waste time

Can’t even download the app…pretty useless so far

Completely useless. Don’t bother.

I have tried to download the app on an Android and Apple device…the app simply will not load. No registration email is sent, which is part of the process to download the app. Without the app, there is no VR experience. Highly disappointed. Will return.

4 different emails & Hours later and there is still no confirmation email being sent to us to activate the game itself. So basically it’s been a useless Christmas present so far while I watch my nephews excitement for this wane increasingly.