The good
Simple. Nice to have pictures. Customer service is quick to respond.
Not so good
For such a simple phone, battery life is bad. That makes it a problem when you’re relying on the person with the memory problems to keep the phone charged so often.
No way to adjust screen brightness. I was hoping to do that to try and save some battery life.
No wireless charging option
No way to video call. And it’s not clear that that is not a feature. The phone has cameras, and the caregiver app mentions video calls. But not available yet! This is another key fail.
Instead of two screens to enter contacts and Allowed, it should be enter everything once. I had to enter the contact names, phone numbers, and pictures twice. One for the contacts, one for the allowable list. You should just have a toggle on Contacts that says, allowable? Yes or no.
The phone is only 4G, and only cellular. No Wi-Fi capabilities. If you’re only going to use the cellular network, offer 5G, so that cell reception is better. Or better yet, include an option for Wi-Fi.
Allow greater flexibility on phone features for the phone user and caregiver. Perhaps greater flexibility in the beginning (texting, voicemail, apps), then as the mental capacity declines, the options can be adjusted/removed.