Sonder - A Better Way To Stay Hack 3.1.6 + Redeem Codes

From the time of walking in, to leaving (I’m actually still here), the experience was amazing. So comfortable for the purpose of my stay, so private. Fully stocked loft style apartment, from cookware to something as simple as laundry detergent. My husband was working during our stay so I was able to rest in the bedroom and he had the living room area. The views of the city are good; lots of traffic. I also liked that I could see my car parked. I would suggest a soap dish in the shower (something minor possibly) but because I was recovering from surgery, I couldn’t bend over so that was hard. However, this detail does not effect my rating. Definitely cheaper than staying in a hotel, I think. The area was decent as far as not having to drive everywhere for necessities; you wouldn’t want to lose your paid parking. My husband walked to and from the grocery store, got take out minimally because we stocked up and cooked some great meals; baskin robins was near. I don’t think he walked longer than 4 minutes. We thoroughly enjoyed our stay. I’ve already recommended this place to a friend who booked her stay for January and my mom is booking her stay for the near future as well. Thanks for the hospitality.

Perfect! I have already went ahead and wrote my review just wanted you to read it. "I recently had the pleasure of interacting with John, a representative at Sonders, and I have to say, he is a true gem. Although the hotel operates virtually with no front desk, I never felt like I was missing out on anything thanks to John's quick and responsive service. He was always available by text and he was incredibly fast in answering any questions or concerns I had.
John went above and beyond to make sure I was comfortable and had everything I needed during my stay. He was knowledgeable, friendly and always available to assist me. I was thoroughly impressed by his dedication to providing excellent customer service, and he made the entire process of booking and staying at a Sonders hotel a breeze.
I highly recommend Sonders, not only for the top-notch accommodations, but also for the exceptional service provided by John. He is the epitome of what every customer service representative should be, and I will definitely be looking to book with Sonders again in the future because of his outstanding support. Thank you, John!"

This particular Sonder is very comfy , quiet and clean. The bed is amazingly soft and comfortable and there is no appreciable noise from inside nor outside despite it being located right in the heart of the capital hill district. Location is unbeatable since it is walking distance to shops, bars, restaurants, coffee etc. You can walk to the harbor and market with a little effort it’s about a mile away. The only minor negative is there is no elevator and if your room is on an upper level ( there are 6 floors but the main entrance is on floor 2) it can be a chore especially if you are carrying luggage or parcels. However there is a service elevator available upon request by contacting the staff on duty by phone or text. The number is listed on the lobby hall desk. The rooms do not have laundry nor cooking available although there is a small fridge for storing drinks, milk, yogurt etc or any leftovers from dinner. This facility is best suited to short stays of several days and would probably not work as well for longer like a week or more.. I would definitely stay here again next visit to Seattle.

I booked a stay with Sonder and after I paid for everything and checked out, I totally forgot about the $50 promo discount that I had. So I asked Sonder if is there any way I could apply it even though I already paid for the stay and someone got back to me within 10 minutes and they asked for a picture of my discount that I had and I sent it to them and they literally did it instantly and I got the refund back.

They’ve answered all my questions about their handicap accessibility, and I had no issues and was still able to enjoy myself. Everything has been smooth sailing and this is my second time in a completely different city.

They are across the board, the definition of good customer service. As long as they have a Place available in any city or country that I plan to visit, there may go to choice from now on.

We were quite pleased with our stay in Battery Park. The price was affordable and we got a whole modern, fully equipped studio to ourselves. But once we had been there for a couple of days we noticed the devil in the details. I can live with most of the weird things of the space, but the biggest thing was the cleanliness of the towels and bed linen. Some of the towels were badly stained. It looked like they were washed, but not with bleach or anything that would take the stains out. Though it wouldn’t be a big deal in your own home, it’s gross to see and use towels that were somehow stained by a previous guest. It shows a lack of attention to detail and cheapness. Some of the pillow cases also smelled of sweat or mildew. Not all smelled that way, but it made us feel disgusted and we were wary of the other pillows. We couldn’t wash the linens using the in unit washer/dryer because the dryer wasn’t working, which we found out because we washed some of our clothes and then couldn’t dry them. These mistakes, though seemingly small, make a big difference. Me and my guest both work in hospitality and know how important cleanliness is for guest experience.

Very disappointed in this stay. Requested an early check-in at 1pm, at 12:28pm they told me the apartment would be ready in 30 mins. Never heard from them again and randomly got a “not approved” email about the early check-in at 3:30pm. Sat outside the apartment from 1:00pm to 4:00pm waiting to chec-in, since they told me 30mins at 12:28pm.
Then, when we did get in, the place was not clean at all. The shower was so disgusting, and was covered in black mold. The linens were all dirty and inadequate in number of towels. Just what I wanted to do on vacations, laundry. I had to do 4 loads of laundry to clean all the bedding and towels.
The street light shines very brightly in the window, you cannot get the place dark as there are no curtains, only some shades. The dishwasher was broken and the door didn’t work. There is a lady down the hall smoking
on the roof and she leaves all her cigarette butts in a dead plant inside the hallway, so the hallway absolutely stinks! The roof “patio” is nothing more than several patios with nothing but one 1970’s chair. I was really excited for this brand as I travel a lot for extended period of time, but this first impression was horrible.

I enjoyed the Sonder the ONLY thing i had a problem with (which they couldn’t fix but did accommodate me) was the fact that my apartment faced a parking garage and the light in the bedroom was kinda bright, even through the blinds.. i suggest the sonder put hotel curtains in their rooms for people that like to sleep in pure darkness to get better rest other than that everything was great.. the building was quiet and clean… security was there 24 hours a day and it was a great location and might i add when i called to complain about the light they were very sympathetic oh and someone even dropped off an extra blanket at midnight!! now that’s customer service!

There chat support in-app is terrible. Hopefully no one has to use and thankfully, judging from most of the reviews, very few have been forced to experience it. There really is no point of featuring a chat option in-app if the support person on the other end doesn’t know any information. It’s obviously very frustrating, especially when it’s something as essential as a place to sleep, when the support staff simply refer you to website to search for your own answer. No joke I got sent the sonder website link when I asked a question, and this wasn’t even a bot, the actual support person just referred me to the site multiple times. Complete disappointment, it’s interesting to see certain companies become so complacent and ungrateful for business. We’ll see if that’s the case over the next 2 years as recessionary pressures heighten. Good luck Sonder!

I wasn’t familiar with Sonder before this trip but will always look for one from now on when I travel!

Great concept - entry to building and room via touchpad key number emailed in advance, so dependent on no one “on the ground”. My studio spacious and totally outfitted with everything needed for a comfortable stay including full kitchen with full size fridge, 6 place settings, pots and pans and full compliment of cooking utensils, big screen TV, dishwasher, clothes washer and dryer and chrome cast to play my music and shows from all my apps on the TV, right from my phone!

Couldn’t be happier! And all for a VERY reasonable cost! Thank you Sonder!

This is a perfect example of what happens when the developer chooses some HTML framework to save themselves time instead of writing a native app.

This app seems to work ok as long as you don’t ask much of it. I switched away from the app while text chatting with a Sonder employee and when I came back, there was no way to return to the chat.

The chat field often ends up partially covered by the keyboard so you can’t see what you’re typing. Dialogs won’t always respond when you click the close widget. One dialog didn’t even have a close widget. You just have to eventually figure out that you need to swipe right to get it to close.

Did I mention that we spent an hour and had to talk to three different employees to get our room key?

I’d you’re going to have a hotel that is so dependent upon technology (and I’m the founder and CEO of a development tools company so I’m very tech savvy), then it had better be as close to perfect as you can get it.

We were lucky that a guest let us in the lobby. The whole experience wasn’t a good way to start, that’s for sure.