Swedish Health Connect Hack 8.12.1 + Redeem Codes

I downloaded this app with great expectations. After set when I opened the
app it would shut down about 5 seconds later. I could not get it to stay open. I have off loaded the app several times, reloaded
It but it will not stay open. I could not find a contact link to discuss this problem with the app developer but found none. If I can find information how to make the app work I will write a more favourable evaluation (as long as the app works properly.

Yesterday I gave this app 1 star. Today I give it 5 stars because all of the problems above were resolved. Now the app stays open, connect seamlessly with MyChart and works perfectly. Thank you for responding so quickly to my concerns.

The app does what I need when it comes to interfacing with the local express care clinic at my Walgreens and allows me to access mychart info. The video visit feature is really nice now that I have a little one running around because it saves a few visits to urgent care or ER due after a overzealous young parenting freak out. All-in-all a good UX, but I’d like to see the feature set grow!

Supremely disappointed with this app, which if optimized for the user experience, offers so much potential. This morning there is a message showing for me, but when I click the icon it says this feature is not available.
Then I tried to schedule a mammogram, for which I am overdue. This feature was only available at a few limited places outside of my city (Seattle). Really? Why is this common screening visit impossible to self-schedule?
Next I tried to schedule with the dermatologist I've seen before. Nope. The only option for scheduling is with my primary care doc (the person who has referred me to the dermatologist).
In short, the app is extremely limited. And Swedish phone scheduling is only open M-F 8am to 5pm, with zero options for after hours or Saturday scheduling.
People like me want to make our own appointments, and it shouldn't be this hard. Hopefully this will give the developers some ideas for how to improve the app.

This app is great when it functions
efficiently. For the last few months it is slow and especially when using mychart messaging. It is so frustrating when trying to communicate needed info with my medical care team who often busy and this tool makes it possible.

What's happening is this: Just when ready to send off a message and while writing a message, it will just freeze up. Sometimes it will stall and switch over to another screen or to the dashboard and I end up losing the message I was working on.

I sent a message though the mychart customer service regarding this and no reply from them.

This is not a new problem and has been going on for many months.

It would be great to have a place in the app where messages that are incomplete magically get saved somewhere and can be retrieved in these instances.

In spite all that, I must say that I do love the convenience and I've had good experiences with it. I do love the way the layout is and how easy it is to navigate throughout the app when there are no interruptions.

Thank you for your review of this feedback.

Joanna

The definition of insanity is doing the same thing over and over again and expecting different results. I almost went there with this app. All I wanted to know was: when was I last seen for X. After several attempts- resetting password, etc. - I eventually gained access. (Even though the settings tab indicated I was signed on). You can then tap multiple drop downs and tabs to try and find X. (If you can see them on your cellphone. Thank goodness for the zoom. I’m fairly tech savvy. I wonder how many others will give up more quickly than I did.) There is no search tool.
Several times I was redirected to the sign on page to renter my ID and password. I entered these correctly several times and decided that the app needs serious “medical” attention.
This needs to invite real patients to practice on the app and not have techies tell administrators that it’s good to go.

Very easy to navigate!!! I only want to know how I can email records to other practitioners and I don’t know yet if it’s possible.

I have been UNABLE to access MyChart At All because my iPhone 6S is considered outdated. WHAT ARE MY OPTIONS?!? I canNot afford to upgrade my phone!! I Really need to be able to access MyChart to be in touch with my doctors; I have Many doctors at Swedish that expect me to be able to be in contact (and receive contact from them!). Please!, can Someone contact me and help me with this longstanding, Urgent and very upsetting and unfortunate situation? I would greatly appreciate assistance with this very serious issue?
Thank you for your time and attention with this matter!!
Sincerely, Tara B.

I continue to have small but annoying issues with this app. I would give 5 stars otherwise. All have to do with use via iPhone 11:

1. Cannot reply to messages sent by my provider.
2. Continually see “Billing” badges even though all accounts are paid in full.
3. No option is given to initiate a message to some of my providers.

I only wish all health providers used it.

I log on fine with no problem but as soon as it lets me in it tells me my session has expired and takes me back to the log in page I’ve uninstalled and installed and can’t get anything really need to email my dr cause of some issues and I can’t get in really wish it would work would save me time from having to wait on a phone call