I had high hopes in trying this at first. Unfortunately I was disappointed. Took longer than 24 hours to get my first response. I felt like I laid out what some of my issues were, and instead of a more personalized approach, and asking some questions, my counselor sent me the articles that were available for similar issues on their website. I really didn’t know how to respond to such generic advice that I didn’t respond for a few days. She messaged back asking if I had any questions. I eventually responded, and told her that from the article she sent me, it says I should just see someone face to face. Rather than offer any help in determining if that’s right for my scenario she basically told me good luck, and come back if I need her.