Turtle Beach Audio Hub Hack 3.14.8 + Redeem Codes

First and more once again the turtle beach audio hub/app is outrageously complex. I selected 1/5 star review for this. It selected 5/5. It is not a 5/5 experience. The instructions seem simple to solve your issues for updates/recovery issues. I spend I’m not sure how much time trying to recover and reset the headphones just for it to identify correctly on Bluetooth pairing options. The mobile audio app is worthless and doesn’t tell you what needs to be done. So you must reach out to turtle beach support. They never respond to emails. You can’t really call them for phone services to explain your problems and get help. Absolutely insanity to try and navigate issues on your own when it comes to poor integration throughout desktop/mobile prompts. God awful

The hardware is great. The quality is there and they sound amazing (when they work). Although the software still has some bugs.

This is the third pair of headphones I have had replaced because of the issues they have. I was told the firmware update would resolve them. The firmware has been updated even though there was no prompt stating so. After the loading and updating screens finished, the transmitter and the headphones continued flashing green simultaneously. I waited for several minutes for this to stop, but they just kept on flashing. Then I tried plugging the headphones and transmitter into the Xbox to see if they worked any better. Unfortunately not. These are the issues I am still having:
1) occasionally upon start up the headphones power down automatically.
2) when turning on headphones and connecting them to the Xbox, many times the Xbox sound volume is nonexistent or very low. I need to turn the headphones on and off sometimes two or three times before the sound volume is correct.
3) when using the headphones with my iPhone via Bluetooth. When I finish dictating a text The media player/music player starts up automatically. So as soon as I finish dictating a text, music starts.
I thought the firmware update was supposed to resolve these or some of these issues, but still having problems. And this is my third pair.

It works good now, it’s cool that you deleted my review. Wow, what consummate professionalism. I wouldn’t expect someone on salary pay to have a lick of honesty left in their overinflated ego anyways. Thanks for the hassle, I’ll be sure to look elsewhere next time. Had to wait 2 years before my headset was fully functional. I’m sure you want to flush the app that looked like it was programmed by a vocational school student for a senior project down the memory hole though dontcha?

For reference i have the stealth 700 gen 2 for xbox… Headset functionality is horrible. When i first received my headset (which was around $200) it was a complete dud and didn't even turn on, i waited another 2 weeks for them to send out a new one and it worked, for a little bit.

When the headset does work i am only getting system sound from the console, party and chat functions are completely null, you'd think they’d have a fix in their app, firmware is up to date. In order to update firmware you go into the app and touch "update firmware" which then tells you that the device cant be updated through the app and to use a computer instead.

Having everything up to date you'd think you’d be able to customize different audio selections or applications in their "convenient app" but it’s the opposite, you can basically change the equalizer setting and thats it. There’s no mixing with game/party audio, no real volume control, and don’t even get me started on their "superhuman hearing", i always give them the benefit of the doubt because xbox isnt without its own issues but these seem to be fixes within reach for TB.

Until they make some real changes and put some real effort into this app, i'd steer clear of turtle beach for the time being…

I’ll be editing this review appropriately with updates and fixes

Ive owned turtle beaches several times at various points in my gaming tenure. Every time has been an extreme let down. You would think for $200 dollars, you would get your money's worth, this is not the case. Ive had my 700 gen 2 MAX for maybe 4 months, and they dont work. They connect to the transmitter no problem, but not the controller anymore. It started happening infrequently, and got more and more frequent as time has gone on, until they no longer connect to the controller at all. Its not a controller issue as Ive tested with another set of wireless headphones. After updating the firmware in the headphones I still have the same issue. Whats really frustrating is that the headphones work fine, they still have volume and function as headphones should, they just simply can't connect to anything. Will definitely never purchase another pair of TBs and I would extremely advice others against them as well.

Headset has many issues. First of all. Sometimes it takes turning the headset on and off multiple times for it to actually adjust the volume. There are times where the volume is barely audible with the wheel scroll turned all the way up. When you connect to a secondary Bluetooth device after the headset is on and working, the sound will turn off but the headset will stay on and neither the Xbox or the phone is audible. Other times when connecting with the wheel scroll turned all the way down, you will get a small (but MAX volume) spurt of sound which can be extremely loud. Turtle beach released these prematurely without any real world testing it seems. I had a set of stealth 600s that were half the price but at least they worked when I wanted them to.

I finally decided to buck up for some wireless headphones and I choose TB 700 Gen 2 because of the design and features. The hideaway mic was perfect and they looked cool too. I bought them in November and all was well until 2 months later. They don’t work. I get a red solid light then later a solid green light on the USB. No matter the mode XBox or USB, same results. The headphones seem to be ready for BT but I don’t know which one is the problem. Customer Support is soooo very slow via email. Every third day, an agent asks me nearly the same question making me be every more detailed then the last time and it’s been going on for about a week and a half now! Either the dongle is bad or the headphones are. So, I can’t recommend this to anyone because a headphone used about 7 times in 2 months should be be having issues like this.

Great headphones, terrible support and terrible interface for audio hub. The lab top version allows nothing but updates and the mobile version doesn’t connect to several phones even when already paired. Had numerous issues with fixing a quiet sound quality after the headphones turned themselves off and wouldn’t restart. After finally getting them back on via the update they’re now too quiet to hear even at max volume gameplay with super human hearing on. Trying to get into the app to adjust it, has been hours of awful experience with various levels of bad connection issues.

I’ve had my PlayStation 700 Gen 2 headset for a couple of years and it was great. A couple weeks ago, the headset was unresponsive. I had to go through many steps to try to revive it. After many, many tries it finally powered on. Then I tried connecting to Audio Hub. It would not even after dozens of tries. Contacted Turtle Beach and they are painfully slow in responding. After 4 emails, of back and forth trying out their methods without working, the emails stopped. This app either needs updating or their firmware does. It looks like many here are having this issue as well.

The app doesn’t connect to my headset no matter what I try to do. I’ve looked online spoken to turtle beach support via chat and the app still doesn’t connect . The headphones work great but I bought the headphones hoping I can use the audio hub to improve quality. Have a sense of control over what I’m able to hear and not hear . It’s a real dissatisfaction not being able to use a major feature of these headphones because the app is simply not working . Wondering is there a real sure fix out there or is this app working only for the lucky few?..