Twinkly Hack 3.12.5 + Redeem Codes

I’ve had my Gen I prelit tree for 3 years now. Still works great and never had any issues with the app (although i wish the preview options weren’t the boxes as they used to be the tree shape)Just recently got a Gen II string for the outside of my house. again seamless pairing and really easy to switch back and forth from my tree. The recent update has messed EVERYTHING up though (am running iOS). The app was stuck in an endless loop of ‘compiling effects for device’ so i tried deleting and reinstalling the app. now my tree and string won’t connect or re-pair with the app. Sounds like it’s an issue iOS people are having with the latest update. would be nice to have it patched as I am dead in the water at this point with both my devices. Giving 5 stars because Twinkly has been great to me for many years and i’ve never had a problem until now but they need to fix this issue with the app.

Last year I bought 4 sets of twinkly lights for holiday decorations, and had them up for roughly 3 months. This year when I went to put them back up for the holidays, one set was completely dead. Thankfully it was just inside the 1 year warranty and was replaced. Another set died a few weeks later, and since it was just over the warranty period, I was out of luck, and twinkly refused to replace it. While I understand that a 1 year warranty is fairly standard, the fact that I only got 3 months of use from the product before it failed is frustrating. Additionally, having half of the 4 sets I purchased fail in such a short time means that I won’t be adding any more of this product to my home as I had originally planned. In addition to the issue above, twinkly support actually told me “we are just a brand, you bought it from a retailer and it’s their job to replace it for you”. Which is… nonsense. This is YOUR product, you should stand behind it. Trying to push responsibility on the retailer is absurd. I won’t be purchasing any more of these lights, and I’ll recommend my friends don’t either. Throwing away a $200 purchase after just a few months of use is ridiculous.

In response to the developer response:
I’m not asking you to honor replacement outside of warranty. I’m asking you to make a product that last longer than 3 months of use. That seems fair.

When it works, it’s cool. That’s all I can say that’s positive. Despite being set up correctly, and having high WiFi speed, the app loses connectivity whenever you want to make a change-whether that’s with your lights or with your WiFi network. I am constantly losing connection to WiFi, and it is NOT a WiFi issue, I have had to reset my Twinkly back to factory settings three times now, and I don’t have the ability to “apply” effects that I have created. The biggest problem with all of this is that there is no one to call or chat with. The only way to get help is through email. (Or you can look up their faq’s-but be careful-I tried following one of those, and a follow up email said “oops sorry-the wrong information is on our site!” AND the last I checked, that info is still there months later). In addition, if you are in the states, the time difference is huge, so you will never get a prompt response, and OFTEN the response does not acknowledge info that you’ve already given them. It can take a couple of weeks to resolve what should be a simple issue.

These lights have cool capabilities, but the interface of the app with them is terrible. I would not spend this much money again. It’s a shame too, because I would buy more strings if the app functioned better.

We love the tree. It’s an exciting talking piece during the holidays.
However, this review is for the app. It’s remarkable that going into 2021 a company can’t have a functioning app. This app has so many glitches, bugs, it’s more frustrating than anything else. After downloading all the different light sequences, creating a playlist (greatest option the app offers), creating your own custom sequences, setting the on/off the app literally goes haywire after a week. The playlist disappears. The downloads disappears. The settings revert back to the beginning. The on/off button doesn’t work. I can’t really put into words how frustrating. You take the time to create custom lights and a week or two later it’s gone. Family comes over and just when you want to show all the displays, the app suddenly doesn’t work. To fix this you have delete the app, re-download and set everything up from scratch. Just be prepared to do that a few times. Oh and the firmware update seems to fail every time there is an update. The app also gets stuck refreshing.
The only answer for all these issues is incompetence, laziness on the techs part. It’s a real shame, because this has such great potential.

When spending the amount of money on the Twinkly tree, I was more skeptical on the actual tree rather than what it can do however, I was pleasantly surprised on how full and beautiful the tree is and it’s only 7.5 feet! I can only imagine how the 9 foot tree looks! The app works with the lights in the tree and I’m sorry others are having problems... my tree and lights are perfect! Quick set up and quick WiFi set up as well! The only thing that was time consuming was the fluffing of the tree branches, after that, everything was quick and easy! You have to play with your unit to learn how to create your own design and make the lights dance to your music, you can also just activate the sequences patterns and add music which looks like the lights are in sync with the music you play. The best tree ever! Can’t wait to add Twinkly lights all over my home, indoor and outdoor! Also can’t wait for future Twinkly products! Awesome product!

I saw this app last Christmas, and when we knew we wanted to get another Christmas tree this year, I knew I wanted a Twinkly one! We ended up spending $500 for our tree—a huge price to pay—but so worth it!
I was able to easily set up the tree after figuring it out for a bit. I wasn’t able to connect our tree to our Wi-Fi, but our Wi-Fi is the newest and other things don’t connect to it. However, I was able to direct connect it. The options are SO cool and you can make all different color show options. It’s seriously the coolest thing ever.
I did have an issue connecting to Alexa—as did several people, if you look at the skill rating on Alexa. I reached out to the company and they were SO responsive and so helpful. They ended up fixing my problem and now the tree works with Alexa. Best. Purchase. Ever. Greatest customer service ever!!!

Update: After sending 3 emails to support I finally received a response back asking several questions. I answered with the information I knew and then no response. In the meantime I was able to find the answer I needed after googling and looking through every page of the Twinkly website. Now I have a beautiful display of lights. There for I’m moving my stars from 1 to 3. If support had been faster and more helpful I would have moved my stars higher.

Original post: Installed the lights 4 days ago and can’t get the app to work. It continues to tell me to update the firmware. So I go into the app and try only to get a message saying switch to WiFi interface. I try logging onto the Twinkly WiFi only to tell me the password is wrong. The only password I can find for Twinkly is Twinkly2019*. So unless you like one setting don’t buy! Over priced for that!!

App support answer the two emails my husband already sent you!

Can’t wait for developer to make this app functional. Absolutely brilliant idea, very frustrating in current form. Really like to customization potential, but multiple times I got 90% of the way through setting up my custom colors etc only to have the entire thing disappear. No option to do a partial save, and once you have saved it you can not edit or modify it in any way. Would also be nice if it could tell you how many lights you have not programmed when customizing. Even better would be if the program had a randomization feature that I could set by percentage, i.e. I want to do an even distribution of 10 custom colors, would
like to set each to 10% of the bulbs distributed randomly over the tree. Saw the FX function mentioned as having been released; having that would be some
Improvement. They have a way to go, I only hope that they add this sort of functionality to Gen 2 devices. Will be ticked off if I have to buy a new tree to get this thing to work as advertised.

Considering the price you pay for the product the app is very poor. 6 years in and the effect library is still deficient. The effects you can make on your own are very limited as well. You can’t really for example draw animation, or make settings from which angle the effect should begin, how it should move and so on. This is probably one of the most annoying things, that you can’t position where on the object you are drawing your effect, or even where to position effects from the store. For example I wanted to place countdown , but it ended up being on the opposite site than I needed it to be. Also I do not understand why isn’t there a possibility to make multiple timers, or multiple playlists. For instance if I want to play one playlist in the morning and another one in the evening. Hope to see much more improvement!

Since updating the firmware on my lights, it appears I can only connect to the lights from the app ~1 time after plugging them in, if I try to connect again an hour later it shows the lights as unavailable. Really takes the fun out trying different designs and patterns. At least the lights still function even if the app won’t connect. Support was responsive but unhelpful.

Previous review:

My expectations were a bit low given the reviews, but so far everything has worked well. I grouped two strings, mapped them, and have been able to apply effects. WiFi-isms were not a problem. Didn’t use the fancy iOS WiFi setup stuff that some devices do, so you have to type in your password, but joined my Eero network without issue. I do wish the library of effects had more options that were on the subtle end of the spectrum. Just give my a dozen different twinkle options with slightly different color palette and speed options.