The app seems to make it intentionally difficult to use loyalty dollars, even when logged in. At checkout, it asks for the entire 16 digit loyalty account number, which cannot be copied from the loyalty page in the app. After entering the 16 digits, the app then asked for a loyalty registration code, don’t even know what that is.
Ordering on the app is easy and it’s well organized. If you can fix the ease of use for loyalty rewards I’ll bump to five stars.