UniFi Protect Hack 1.18.0 + Redeem Codes
Professional Scalable Security
Developer: Ubiquiti Inc.
Category: Lifestyle
Price: Free
Version: 1.18.0
ID: com.ubnt.protect
Screenshots
Description
UniFi Protect brings the full functionality of our web-based camera security application to your mobile device. Adopt and manage your Protect devices, stream low-latency livestreams, and download localized recordings directly to your phone. Designed for residential and commercial use, UniFi Protect also allows you to:
- Maintain complete data privacy with Cloudless recording storage.
- Quickly scrub through hours of Timelapse footage to pinpoint the exact moments you're looking for.
- Personalize security notifications based on a wide variety of individual, vehicular, and atmospheric-based detections.
- Maintain complete data privacy with Cloudless recording storage.
- Quickly scrub through hours of Timelapse footage to pinpoint the exact moments you're looking for.
- Personalize security notifications based on a wide variety of individual, vehicular, and atmospheric-based detections.
Version history
1.18.0
2023-10-19
Overview
UniFi Protect iOS 1.18.0 adds support for new features that will be available in the upcoming UniFi Protect Application 2.9, includes improvements for geofencing and account handling.
Improvements
- Added a new “Updates” category under the System Log. *
- Added global push notification settings and improved UX. *
- Added global recording settings and improved UX. *
- Added ability to perform individual camera firmware updates. *
- Added license plate search in Detections view. **
- Added PTZ preset support.
- Improved performance and stability of geofencing.
- Improved "Managed by other" device UX.
- Improved account handling between Ubiquiti apps.
- Improved Smart Detection consent UX.
- Improved application stability.
* Requires UniFi Protect Application 2.9 or newer.
** Requires AI-compatible cameras and UniFi Protect Application 2.9 or newer.
Bugfixes
- Fixed camera reconnects not working properly when triggered from Overview.
- Fixed timeline being expanded even when there’s no recording history.
UniFi Protect iOS 1.18.0 adds support for new features that will be available in the upcoming UniFi Protect Application 2.9, includes improvements for geofencing and account handling.
Improvements
- Added a new “Updates” category under the System Log. *
- Added global push notification settings and improved UX. *
- Added global recording settings and improved UX. *
- Added ability to perform individual camera firmware updates. *
- Added license plate search in Detections view. **
- Added PTZ preset support.
- Improved performance and stability of geofencing.
- Improved "Managed by other" device UX.
- Improved account handling between Ubiquiti apps.
- Improved Smart Detection consent UX.
- Improved application stability.
* Requires UniFi Protect Application 2.9 or newer.
** Requires AI-compatible cameras and UniFi Protect Application 2.9 or newer.
Bugfixes
- Fixed camera reconnects not working properly when triggered from Overview.
- Fixed timeline being expanded even when there’s no recording history.
1.17.0
2023-09-14
Overview
UniFi Protect iOS 1.17.0 adds support for crossing line settings and includes improvements for PTZ and account handling between Ubiquiti apps.
Improvements
- Added quick action to open multi-view when rotated to landscape. *
- Added crossing line settings for smart detections.
- Improved PTZ controls and added auto-tracking.
- Improved play/pause logic in Timeline.
- Improved Login screens and account handling between Ubiquiti apps.
- Improved "Managed by other" device UX.
- Improved application stability.
* To enable it, go to Settings > App Preferences > Landscape Multi-View.
Bugfixes
- Fixed several issues with talkback in Timeline.
- Fixed several issues with mute/unmute state in Timeline and Detections player.
- Fixed some cases where geofence location is not updated right away.
- Fixed an issue where the doorbell message still shows after successful removal.
- Fixed issue where the Dashboard would become empty when an offline camera comes back online.
UniFi Protect iOS 1.17.0 adds support for crossing line settings and includes improvements for PTZ and account handling between Ubiquiti apps.
Improvements
- Added quick action to open multi-view when rotated to landscape. *
- Added crossing line settings for smart detections.
- Improved PTZ controls and added auto-tracking.
- Improved play/pause logic in Timeline.
- Improved Login screens and account handling between Ubiquiti apps.
- Improved "Managed by other" device UX.
- Improved application stability.
* To enable it, go to Settings > App Preferences > Landscape Multi-View.
Bugfixes
- Fixed several issues with talkback in Timeline.
- Fixed several issues with mute/unmute state in Timeline and Detections player.
- Fixed some cases where geofence location is not updated right away.
- Fixed an issue where the doorbell message still shows after successful removal.
- Fixed issue where the Dashboard would become empty when an offline camera comes back online.
1.16.1
2023-08-18
Overview
- UniFi Protect iOS 1.16.1 improves the recording playback stability.
Improvements
- Improved stability for playing back recordings.
- Improved UX for privacy and motion zones.
Bugfixes
- Fixed invalid reconnect messages may appear for WiFi cameras.
- Fixed 2-way audio wasn't working right after allowing permission to the phone's microphone.
- UniFi Protect iOS 1.16.1 improves the recording playback stability.
Improvements
- Improved stability for playing back recordings.
- Improved UX for privacy and motion zones.
Bugfixes
- Fixed invalid reconnect messages may appear for WiFi cameras.
- Fixed 2-way audio wasn't working right after allowing permission to the phone's microphone.
1.16.0
2023-07-26
Overview
- UniFi Protect iOS 1.16.0 adds support for presets and portrait mode on the Multi-View and includes several UX and stability improvements.
Improvements
- Added preset support on the Multi-View. *
- Added portrait mode support on the Multi-view.
- Improved UX of the Multi-View.
- Improved application stability.
* Currently only supports up to 16 cameras. We plan to increase the number of cameras in future releases.
Bugfixes
- Fixed issue where in certain cases the camera audio stream would not stop when minimizing the app.
- Fixed incorrect connection type icon shown for PoE Chime.
- Fixed incorrect microphone sensitivity value range.
- Fixed occurrences of showing incorrect timestamps in the System log.
- Fixed an issue where the “Manage UI Account” button was not responding to tap gestures on macOS.
- UniFi Protect iOS 1.16.0 adds support for presets and portrait mode on the Multi-View and includes several UX and stability improvements.
Improvements
- Added preset support on the Multi-View. *
- Added portrait mode support on the Multi-view.
- Improved UX of the Multi-View.
- Improved application stability.
* Currently only supports up to 16 cameras. We plan to increase the number of cameras in future releases.
Bugfixes
- Fixed issue where in certain cases the camera audio stream would not stop when minimizing the app.
- Fixed incorrect connection type icon shown for PoE Chime.
- Fixed incorrect microphone sensitivity value range.
- Fixed occurrences of showing incorrect timestamps in the System log.
- Fixed an issue where the “Manage UI Account” button was not responding to tap gestures on macOS.
1.15.2
2023-06-29
Overview
UniFi Protect iOS 1.15.2 improves the camera feed playback stability and addresses an issue with the 2-way audio when receiving a doorbell notification.
Improvements
- Improved stability of the camera feed playback on the dashboard.
Bugfixes
- Fixed 2-way audio may not work when receiving ring notifications from a Doorbell.
UniFi Protect iOS 1.15.2 improves the camera feed playback stability and addresses an issue with the 2-way audio when receiving a doorbell notification.
Improvements
- Improved stability of the camera feed playback on the dashboard.
Bugfixes
- Fixed 2-way audio may not work when receiving ring notifications from a Doorbell.
1.15.1
2023-06-26
Overview
UniFi Protect iOS 1.15.1 adds a hardware keyboard shortcut for playing/pausing the video and addresses an issue where detections fail to play in a certain scenario.
Improvements
- Added a hardware keyboard shortcut for playing/pausing the video when the spacebar key is pressed.
- Improved application stability in the Timeline view.
Bugfixes
- Fixed an issue where detections failed to play after tapping on a detection notification. Occurred only if the Detections player was turned off in settings.
UniFi Protect iOS 1.15.1 adds a hardware keyboard shortcut for playing/pausing the video and addresses an issue where detections fail to play in a certain scenario.
Improvements
- Added a hardware keyboard shortcut for playing/pausing the video when the spacebar key is pressed.
- Improved application stability in the Timeline view.
Bugfixes
- Fixed an issue where detections failed to play after tapping on a detection notification. Occurred only if the Detections player was turned off in settings.
1.15.0
2023-06-14
Overview
UniFi Protect iOS 1.15.0 adds the Picture in Picture mode for livestreams, dewarped view improvements for 360 cameras and several enhancements for the Timeline view.
Improvements
- Added Picture in Picture (PiP) support for livestreams.*
- Added the ability to swipe between cameras on iPad while in landscape (fullscreen) mode in the Timeline view.
- Added 16:9 aspect ratio dewarped view support when in fullscreen for 360 cameras.
- Improved dewarped view UX and gesture performance for 360 cameras.
- Improved adoption when the user selects an incorrect network.
- Improved application stability in the Timeline view.
* Requires iOS 16.4.1 or newer. To enable the feature, open the Timeline view and press on the PiP icon.
Bugfixes
- Fixed issue where clip export size calculation was incorrect in the Timeline view.
- Fixed reconnect issue when switching from WiFi with Direct to Remote connection.
- Fixed an issue where the Follow System Audio setting may not work.
- Fixed issue where labels of detection record settings overlap.
UniFi Protect iOS 1.15.0 adds the Picture in Picture mode for livestreams, dewarped view improvements for 360 cameras and several enhancements for the Timeline view.
Improvements
- Added Picture in Picture (PiP) support for livestreams.*
- Added the ability to swipe between cameras on iPad while in landscape (fullscreen) mode in the Timeline view.
- Added 16:9 aspect ratio dewarped view support when in fullscreen for 360 cameras.
- Improved dewarped view UX and gesture performance for 360 cameras.
- Improved adoption when the user selects an incorrect network.
- Improved application stability in the Timeline view.
* Requires iOS 16.4.1 or newer. To enable the feature, open the Timeline view and press on the PiP icon.
Bugfixes
- Fixed issue where clip export size calculation was incorrect in the Timeline view.
- Fixed reconnect issue when switching from WiFi with Direct to Remote connection.
- Fixed an issue where the Follow System Audio setting may not work.
- Fixed issue where labels of detection record settings overlap.
1.14.0
2023-04-28
Overview
UniFi Protect iOS 1.14.0 adds the G4 Doorbell Pro package camera playback support, app switcher and includes several UX and stability improvements for iPhone, iPad and macOS users.
Improvements
- Added app switcher element for faster navigation across other UniFi apps.
- Added G4 Doorbell Pro package camera recordings playback and timelapse support.
- Added G4 Doorbell Pro package camera player on iPad.
- Added ability to swipe between cameras on iPhones while in landscape (fullscreen) mode in the Timeline view.
- Added ability to tap a detection category on Dashboard to view it in the Detections tab.
- Added an offline camera counter in Dashboard.
- Improved stackable NVR support in Devices tab.
- Improved Clip export stability.
- Improved the UI of the Devices tab.
- Improved overall UI responsivity.
- Improved stability on macOS.
- Improved camera drawer stability in the timeline view.
Bugfixes
- Fixed timeline issues when switching between cameras using the drawer.
- Fixed frozen camera control occurrences on G4 PTZ.
- Fixed ViewPort and Floodlight details showing incorrect connection state.
- Fixed Local Console disconnection popup while opening the app from its background state.
- Fixed issue where devices were offered for Bluetooth adoption after console reset.
UniFi Protect iOS 1.14.0 adds the G4 Doorbell Pro package camera playback support, app switcher and includes several UX and stability improvements for iPhone, iPad and macOS users.
Improvements
- Added app switcher element for faster navigation across other UniFi apps.
- Added G4 Doorbell Pro package camera recordings playback and timelapse support.
- Added G4 Doorbell Pro package camera player on iPad.
- Added ability to swipe between cameras on iPhones while in landscape (fullscreen) mode in the Timeline view.
- Added ability to tap a detection category on Dashboard to view it in the Detections tab.
- Added an offline camera counter in Dashboard.
- Improved stackable NVR support in Devices tab.
- Improved Clip export stability.
- Improved the UI of the Devices tab.
- Improved overall UI responsivity.
- Improved stability on macOS.
- Improved camera drawer stability in the timeline view.
Bugfixes
- Fixed timeline issues when switching between cameras using the drawer.
- Fixed frozen camera control occurrences on G4 PTZ.
- Fixed ViewPort and Floodlight details showing incorrect connection state.
- Fixed Local Console disconnection popup while opening the app from its background state.
- Fixed issue where devices were offered for Bluetooth adoption after console reset.
1.13.0
2023-03-29
Overview
UniFi Protect iOS 1.13.0 adds support for ViewPort, Dashboard notifications and hiding IoT devices, and includes several improvements for iPad users.
Improvements
- Added support for Viewport.
- Added Dashboard notifications.
- Added locate function for a user with viewer permission.
- Added missing sections for Floodlight.
- Added an option to hide IoT devices from Dashboard.
- Added warning if Theta camera has no lens attached.
- Added different AI DSLR image if the case is attached or not.
- Improved Dashboard grid view responsiveness for iPads.
- Improved Devices tab for iPads.
- Improved Console selector for iPads.
Bugfixes
- Fixed adoption not appearing for the removed camera.
- Fixed playback resuming after rearranging cameras on Dashboard.
- Fixed race-condition when opening timeline from Dashboard immediately after establishing connection.
- Fixed several potential stability issues.
- Fixed unable to connect to consoles locally that run Older UniFi OS versions due to missing Protect permissions.
UniFi Protect iOS 1.13.0 adds support for ViewPort, Dashboard notifications and hiding IoT devices, and includes several improvements for iPad users.
Improvements
- Added support for Viewport.
- Added Dashboard notifications.
- Added locate function for a user with viewer permission.
- Added missing sections for Floodlight.
- Added an option to hide IoT devices from Dashboard.
- Added warning if Theta camera has no lens attached.
- Added different AI DSLR image if the case is attached or not.
- Improved Dashboard grid view responsiveness for iPads.
- Improved Devices tab for iPads.
- Improved Console selector for iPads.
Bugfixes
- Fixed adoption not appearing for the removed camera.
- Fixed playback resuming after rearranging cameras on Dashboard.
- Fixed race-condition when opening timeline from Dashboard immediately after establishing connection.
- Fixed several potential stability issues.
- Fixed unable to connect to consoles locally that run Older UniFi OS versions due to missing Protect permissions.
1.12.0
2023-02-24
Improvements
- Add Detections player.
- Add an option to disable the Detection player in App Preferences.
- Add Detections clip deletion and export on long press.
- Add notification in Dashboard if update available.
- Add an option to hide IoT devices from Dashboard.
- Add an Admins section to Settings.
- Improve Geofence accuracy.
- Improve Wi-Fi camera setup.
- Improve sensor reading and safe zone accuracy.
Bugfixes
- Fix Doorbell live playback issues.
- Fix the Doorbell stream not working after adoption.
- Fix the blinking timeline by improving image caching.
- Fix push notifications may still appear after logging out in rare cases.
- Fix When to Record settings not showing correctly during camera reconnects.
- Fix the timelapse not working on iPad with Launch Recent Camera.
- Fix the tap gesture breaking when dismissing the account screen.
- Fix System Logs swipe to go back gesture.
- Fix talkback not working with AirPods.
- Fix issues with Sensor values.
- Add Detections player.
- Add an option to disable the Detection player in App Preferences.
- Add Detections clip deletion and export on long press.
- Add notification in Dashboard if update available.
- Add an option to hide IoT devices from Dashboard.
- Add an Admins section to Settings.
- Improve Geofence accuracy.
- Improve Wi-Fi camera setup.
- Improve sensor reading and safe zone accuracy.
Bugfixes
- Fix Doorbell live playback issues.
- Fix the Doorbell stream not working after adoption.
- Fix the blinking timeline by improving image caching.
- Fix push notifications may still appear after logging out in rare cases.
- Fix When to Record settings not showing correctly during camera reconnects.
- Fix the timelapse not working on iPad with Launch Recent Camera.
- Fix the tap gesture breaking when dismissing the account screen.
- Fix System Logs swipe to go back gesture.
- Fix talkback not working with AirPods.
- Fix issues with Sensor values.
1.11.0
2023-01-26
Improvements
- Add Dewarp, Favorite, and Fullscreen support for Timeline on iPad.
- Add the 'Line Crossing' filter option in the Detections section.
- Display cameras in the Dashboard according to aspect ratios.
- Improve device status synchronization between tabs.
- Update camera removal process.
Bugfixes
- Fix console settings stuck in the opening loop.
- Fix Doorbell notification launch issues.
- Fix Dashboard fetching large snapshot images.
- Fix relaunching the app on a direct connection. It would redirect to the console list.
- Fix timeline elements being in the wrong state after reconnecting.
- Fix the dewarp not working on cameras with an active audio stream.
- Add Dewarp, Favorite, and Fullscreen support for Timeline on iPad.
- Add the 'Line Crossing' filter option in the Detections section.
- Display cameras in the Dashboard according to aspect ratios.
- Improve device status synchronization between tabs.
- Update camera removal process.
Bugfixes
- Fix console settings stuck in the opening loop.
- Fix Doorbell notification launch issues.
- Fix Dashboard fetching large snapshot images.
- Fix relaunching the app on a direct connection. It would redirect to the console list.
- Fix timeline elements being in the wrong state after reconnecting.
- Fix the dewarp not working on cameras with an active audio stream.
1.10.2
2023-01-04
- Additional stability improvements.
1.10.1
2023-01-03
Improvements
- Update UI elements.
Bugfixes
- Fix device status in Devices tab when adopting new device.
- Fix reconnect popup appearing for wired & reconnected cameras.
- Update UI elements.
Bugfixes
- Fix device status in Devices tab when adopting new device.
- Fix reconnect popup appearing for wired & reconnected cameras.
1.10.0
2022-12-22
Improvements
- Add a Global Viewer Quality setting in App Preferences for permanent playback quality selection.
- Add collapsible recent detection counters in Dashboard.
- Arrange navigation bar between different tabs.
- Improve console connection resiliency.
- Improve SSO session handling.
- Update Detections section.
- Update Device details screen.
Bugfixes
- Fix date picker crash if re-opened right after re-connect in Timeline and Detections.
- Fix issue with camera focus not showing correct setting.
- Fix issue with snapshot loading in Timeline.
- Add a Global Viewer Quality setting in App Preferences for permanent playback quality selection.
- Add collapsible recent detection counters in Dashboard.
- Arrange navigation bar between different tabs.
- Improve console connection resiliency.
- Improve SSO session handling.
- Update Detections section.
- Update Device details screen.
Bugfixes
- Fix date picker crash if re-opened right after re-connect in Timeline and Detections.
- Fix issue with camera focus not showing correct setting.
- Fix issue with snapshot loading in Timeline.
1.9.0
2022-12-02
Improvements
- Add "Notification Settings" button to the camera settings for iPad.
- Enable push notifications for Sensors.
- Improve previous session cleanup when performing a new login.
- Improve console opening resiliency.
- Relocate "Optical Zoom" and "Focus" camera settings to be located under "Adjust Camera Picture" section.
- Show outdated consoles in the console list, guiding the user to update it.
- Update console management screen.
- Update the timeline to open full-screen camera settings.
- Improve stability in the settings and dashboard.
Bugfixes
- Fix doorbell notifications not opening properly.
- Fix empty timeline on app launch.
- Fix notifications always opening in landscape on iPad.
- Fix the reconnection toast rotating on iPhone when changing orientation.
- Fix the issue which caused the camera settings not to load properly.
- Remove consoles to which the user has no Protect access.
- Add "Notification Settings" button to the camera settings for iPad.
- Enable push notifications for Sensors.
- Improve previous session cleanup when performing a new login.
- Improve console opening resiliency.
- Relocate "Optical Zoom" and "Focus" camera settings to be located under "Adjust Camera Picture" section.
- Show outdated consoles in the console list, guiding the user to update it.
- Update console management screen.
- Update the timeline to open full-screen camera settings.
- Improve stability in the settings and dashboard.
Bugfixes
- Fix doorbell notifications not opening properly.
- Fix empty timeline on app launch.
- Fix notifications always opening in landscape on iPad.
- Fix the reconnection toast rotating on iPhone when changing orientation.
- Fix the issue which caused the camera settings not to load properly.
- Remove consoles to which the user has no Protect access.
1.8.0
2022-11-03
Improvements
Improve app startup experience.
Improve timeline loading and stability.
Use Excellent/Good/Poor labels for connection experience.
Add Devices tab for iPad.
Bugfixes
Fix frozen live view in Multi-view.
Fix stability issues in the dashboard.
Fix frozen video issue after navigation between Dashboard/Timeline.
Fix the issue where reconnect couldn't connect to Public IP directly.
Fix the opening of favorite cameras.
Fix "No Detections" message.
Improve app startup experience.
Improve timeline loading and stability.
Use Excellent/Good/Poor labels for connection experience.
Add Devices tab for iPad.
Bugfixes
Fix frozen live view in Multi-view.
Fix stability issues in the dashboard.
Fix frozen video issue after navigation between Dashboard/Timeline.
Fix the issue where reconnect couldn't connect to Public IP directly.
Fix the opening of favorite cameras.
Fix "No Detections" message.
1.7.3
2022-10-17
- Fix unable to connect to the console in rare cases.
- Fix Doorbell talkback function not working when opened from a notification with a direct connection.
- Fix Doorbell talkback function not working when opened from a notification with a direct connection.
1.7.2
2022-10-11
- Additional stability improvements.
1.7.1
2022-10-05
Improvements
- Improve recording playback resiliency.
- Improve session resiliency.
Bugfixes
- Fix playback not working on iPadOS 16 and iOS 16.
- Fix the full-screen button not working on iOS 16.
- Fix the console list being empty for a new user.
- Fix stream not starting when launch recent camera is enabled.
- Fix slow loading timeline on a local connection.
- Fix blank package camera view for Doorbell Pro.
- Fix account image not loading.
- Fix blurry camera image when doing a clip export.
- Improve recording playback resiliency.
- Improve session resiliency.
Bugfixes
- Fix playback not working on iPadOS 16 and iOS 16.
- Fix the full-screen button not working on iOS 16.
- Fix the console list being empty for a new user.
- Fix stream not starting when launch recent camera is enabled.
- Fix slow loading timeline on a local connection.
- Fix blank package camera view for Doorbell Pro.
- Fix account image not loading.
- Fix blurry camera image when doing a clip export.
1.7.0
2022-09-26
Improvements
- Add Multi-View support.
- Add notification in Timelapse when Resolution is lowered.
- Add support for 360 camera stream dewarping.
- Add console information in the Devices section.
- Add Line crossing events in Timelapse.
- Add tab navigation to iPad.
- Add option to locate Smart Flood Light.
- Add content caching.
- Add High Frame Rate Mode toggle for the supported camera.
- Improve Dashboard and Recent detection UX.
- Improve Timelapse content loading time.
- Improve connection and service outage toast UX.
- Improve startup stability.
Bugfixes
- Fix an issue where the header contains redundant spacing.
- Fix an issue where "Create new message" button is unresponsive.
- Fix an issue where Account section actions are unresponsive.
- Fix an issue where tapping on device might open details for wrong device.
- Fix an issue where 360 camera in Live View details is stretched.
- Fix an issue where navigation bar might disappear when setting up camera.
- Fix an issue where navigation bar not hiding when Doorbell notification feed is closed.
- Fix an issue where static black or white screens appears.
- Other stability improvements and bug fixes.
- Add Multi-View support.
- Add notification in Timelapse when Resolution is lowered.
- Add support for 360 camera stream dewarping.
- Add console information in the Devices section.
- Add Line crossing events in Timelapse.
- Add tab navigation to iPad.
- Add option to locate Smart Flood Light.
- Add content caching.
- Add High Frame Rate Mode toggle for the supported camera.
- Improve Dashboard and Recent detection UX.
- Improve Timelapse content loading time.
- Improve connection and service outage toast UX.
- Improve startup stability.
Bugfixes
- Fix an issue where the header contains redundant spacing.
- Fix an issue where "Create new message" button is unresponsive.
- Fix an issue where Account section actions are unresponsive.
- Fix an issue where tapping on device might open details for wrong device.
- Fix an issue where 360 camera in Live View details is stretched.
- Fix an issue where navigation bar might disappear when setting up camera.
- Fix an issue where navigation bar not hiding when Doorbell notification feed is closed.
- Fix an issue where static black or white screens appears.
- Other stability improvements and bug fixes.
1.6.9
2022-09-12
Improvements:
- Improve local console discovery.
Bugfixes
- Fix issue with top spacing in the Dashboard on devices running iOS 16.
- Fix Timeline playback might get stuck when opening recent detection.
- Fix optical zoom and focus field appearance.
- Improve local console discovery.
Bugfixes
- Fix issue with top spacing in the Dashboard on devices running iOS 16.
- Fix Timeline playback might get stuck when opening recent detection.
- Fix optical zoom and focus field appearance.
1.6.7
2022-08-22
Fix crash on launch for pre-UniFi OS devices for users that have "Launch recent camera" enabled.
1.6.6
2022-08-18
Fix issues where users are unable to connect to their consoles locally in rare cases.
1.6.5
2022-08-01
Improvements
- Improve authentication resiliency.
- Improve connection stability.
- Improve direct console discovery.
- Improve remote connection time.
- Improve scrolling to an event in the timeline.
- Improve state restoration.
- Add “Playback Settings” for iPad.
- Add Primary device option in settings for the view-only user.
- Add deprecation notice view. (support for pre-UniFi OS devices will be dropped in the next release)
- Add event thumbnail for player when timeline seeking.
- Add extra doorbell message durations.
- Add package detection type.
- Add support for MFA.
- Add notification in case when camera has a bad connection.
- Remove 15-minute message from “Ring Screen”.
- Minor UX improvements.
Bugfixes
- Fix issue with “Console List” state race.
- Fix issue with “Detections List” position change.
- Fix issue with “Favorite Camera” actions.
- Fix issue with “Go Live” appearance.
- Fix issue with “Primary Device” selection.
- Fix issue with “Timelapse Export” limits.
- Fix issue with Camera FPS value.
- Fix issue with avatar appearance when expanded “Console List” is visible.
- Fix issue with chime paired doorbell icon.
- Fix issue with compressed info icons.
- Fix issue with location permissions and primary device selection.
- Fix issue with ring event replay.
- Fix issue with showing console which does not have Protect Application installed.
- Fix issue with showing popups in the wrong theme color.
- Fix issue with theme switch behavior.
- Fix issue with wrong console shown in “Console List”.
- Fix issue with zone name change validation.
- Fix issue where export fails after 15 seconds on direct connect.
- Fix crash related to new “Smart Zone” creation.
- Fix ring event dead-end.
- Other stability improvements and bug fixes.
- Improve authentication resiliency.
- Improve connection stability.
- Improve direct console discovery.
- Improve remote connection time.
- Improve scrolling to an event in the timeline.
- Improve state restoration.
- Add “Playback Settings” for iPad.
- Add Primary device option in settings for the view-only user.
- Add deprecation notice view. (support for pre-UniFi OS devices will be dropped in the next release)
- Add event thumbnail for player when timeline seeking.
- Add extra doorbell message durations.
- Add package detection type.
- Add support for MFA.
- Add notification in case when camera has a bad connection.
- Remove 15-minute message from “Ring Screen”.
- Minor UX improvements.
Bugfixes
- Fix issue with “Console List” state race.
- Fix issue with “Detections List” position change.
- Fix issue with “Favorite Camera” actions.
- Fix issue with “Go Live” appearance.
- Fix issue with “Primary Device” selection.
- Fix issue with “Timelapse Export” limits.
- Fix issue with Camera FPS value.
- Fix issue with avatar appearance when expanded “Console List” is visible.
- Fix issue with chime paired doorbell icon.
- Fix issue with compressed info icons.
- Fix issue with location permissions and primary device selection.
- Fix issue with ring event replay.
- Fix issue with showing console which does not have Protect Application installed.
- Fix issue with showing popups in the wrong theme color.
- Fix issue with theme switch behavior.
- Fix issue with wrong console shown in “Console List”.
- Fix issue with zone name change validation.
- Fix issue where export fails after 15 seconds on direct connect.
- Fix crash related to new “Smart Zone” creation.
- Fix ring event dead-end.
- Other stability improvements and bug fixes.
1.6.4
2022-05-24
- Fix issue where PTZ recording playback won't start.
- Fix issue where initial “Launch Recent Camera” transition will not play back live video.
- Fix issue where transition from “Launch Recent Camera” screen to "Camera List" will cause crash.
- Fix issue where initial “Launch Recent Camera” transition will not play back live video.
- Fix issue where transition from “Launch Recent Camera” screen to "Camera List" will cause crash.
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Ratings
4.8 out of 5
20.1K Ratings
Reviews
Kyle729263,
Unexpected error has occurred
Edit: to share more information I had some “unexpected error occurred” issues after transferring to a new phone, if you disable 2-factor, login and then re-enable 2-factor the error corrects itself and you can then log in and out with two factor as expected. I think apple is carrying over tokens or cookies or something that aren’t valid when moved.
If you get an unexpected error has occurred on trying to log in disable two factor temporarily and log in normally. After that two factor and the app will work normally on sign out
If you get an unexpected error has occurred on trying to log in disable two factor temporarily and log in normally. After that two factor and the app will work normally on sign out
Hezetation,
Not adequate for doorbell products
While I’m a huge fan of Ubiquiti products I find the app features for the doorbell severely lacking. First off, there should be a persistent ringing on my phone when it’s pushed and a button right on the notification on my phone that allows me to answer and talk to whoever is at the door. They built the hardware (and it’s excellent) but they released it without the necessary upgrades to the software to make it truly usable as a video doorbell. They have a text screen with a preset for DND but it doesn’t silence the doorbell. They need scripted actions available that do things like mute the chimes & alerts when in DND and they need to make these more accessible right from the main screen instead of buried in camera settings.
It’s a great start but needs many improvements on the software side. The rest of the camera features are excellent and if I was just looking for security cameras alone this is a great platform. I will say this, some of the other players in the video doorbell market have been doing this a lot longer and still don’t have many things right. Ubiquiti has an opportunity here to bring their name into business the way Apple has done, through the personal use of influencers. I think there’s a lot to do here and they’d be wise to do it sooner rather than later.
It’s a great start but needs many improvements on the software side. The rest of the camera features are excellent and if I was just looking for security cameras alone this is a great platform. I will say this, some of the other players in the video doorbell market have been doing this a lot longer and still don’t have many things right. Ubiquiti has an opportunity here to bring their name into business the way Apple has done, through the personal use of influencers. I think there’s a lot to do here and they’d be wise to do it sooner rather than later.
Dcjonesy,
Really bad lag time for videos
My system used to work really good before the last update and I used to be able to see events in real time and was able to catch people at my door etc while the motion was detected and recording the event with only a 2-3 second delay. With this new update there is a like a 10 second delay with viewing the clips because it has to load and most times the event doesn’t show up the first time you click on it so you have to close the clip and click it again. By the time that you get to view the event it’s too late to take live action because 40-50 seconds have passed and you are pushing a minute and people are already leaving or gone by then. I live in an area that is not the best so the real time notifications helped me navigate and turn on lights quickly or whatever I needed to deter people from my home. The live feed is also very slow and delayed, it lags really bad and even though I am watching it it doesn’t show everything live. Cars and people are frozen most time when you watch the feed, it’s like you see them, freezes and then they are gone when it updates the feed. Also, one of my cameras has a hard time catching events at night that it used to, even after trying to ‘fix’ the settings. I really liked my cameras until this update, please fix these lag issues, I prefer the previous versions better.
G34owner,
Great but not perfect
I started with Ubiquiti products as a trial run. I got hooked and now have many of their products. The issue I have with this Protect Software is that cameras are expensive and currently I have issues with software not allowing me to see cameras with my iPhones. I hope on next update this is resolved as it’s very frustrating to have to close and open application until it works. I am using an iPhone 12 so should work. So, if any of the developers truly read these messages help me an many other by fixing this issue without having to waste our time finding the how to. We already paid a lot of money for your products and I can’t recommend what doesn’t work properly. Now I do like how we can now see multiple cameras at once. I also like that I don’t have to pay to view my cameras. Please fix issues with iPhone usage and I will be happy again. Thanks in advance!
KRH123123,
Great App with one massive oversight!
I have been using Unifi products for awhile now. Protect is a great app that works mostly flawless, however there is one feature it NEEDS to have that would make a HUGE difference. This app NEEDS to include custom sounds for its push notifications. On Apple products there is no way to create custom sound notifications for push notifications in settings. 3rd party apps have to have custom sounds “baked in” to their software. Protect does not have this feature so as of iOS 17 we are stuck with Apple’s very soft global notification sound for all notifications within the Protect application. I don’t hear my motion notifications!!!
Protect developers could you please do us all a favor and put this feature at the top of the list to add in a future update?!? It’s all over the internet that people want it, and now NEED it! You have a stellar app, now I just need to hear my push notifications!
Protect developers could you please do us all a favor and put this feature at the top of the list to add in a future update?!? It’s all over the internet that people want it, and now NEED it! You have a stellar app, now I just need to hear my push notifications!
Mitch Speaks,
So close to being good
Just to start this off, I love my Ubiquiti equipment. The network app is nerd central. The real “problem” with the Protect app is really just the small quality of life things: - You can’t set a unique notification sound for motion alerts. I can’t audibly differentiate between a Facebook message and somebody being in my driveway at night. Is this really asking too much? - Protect does not have a snooze feature like Ring does. I can’t mow or wash my car without 30 notifications letting me know that I’m in my own yard. - You can’t set custom schedules from this app, you have to do it from a PC Browser logged into your console. It’s 2022. These things should not be “features”, rather part of the basic operation of the application. Why is my $2200 worth of UniFi Protect gear not backed by a solid management application?
_yeezus,
Some Hanging, No HomeKit
I recently switched from garbage consumer networking equipment to a Dream Machine SE. I also got a UniFi doorbell, as Ring and other manufacturers are horrendous between support, privacy, and hidden costs. This app has worked well for my family, but it does hang up sometimes. There are a few other reviews noting hang-ups, and those systems may be using several cameras. For my setup of one camera, I'm satisfied.
Unfortunately these devices lack HomeKit support, which will keep me from rating 5 stars. Enterprise is definitely the target market, but doorbells are on most houses. There's a market opportunity for better network gear in residential settings, and bundled closed-circuit home camera systems, with HomeKit, are an excellent sales pitch.
Unfortunately these devices lack HomeKit support, which will keep me from rating 5 stars. Enterprise is definitely the target market, but doorbells are on most houses. There's a market opportunity for better network gear in residential settings, and bundled closed-circuit home camera systems, with HomeKit, are an excellent sales pitch.
BJackson21!,
Nice interface and good features
App is designed well with easy access to motion/detection events and being able to see live feeds quick. It is very easy to download/share clips as well which is extremely important to me. I have been noticing lately that playback is buffering a lot. It does it with the system I’m directly connected to and the one that I remote in to. Only started noticing it a few days ago… my work around has been downloading all of the footage so I can view it without it buffering. Not sure what changed… that’s just about my only complaint with the app though it may be a general Protect thing and not an app issue?
crachel123,
6 yrs later geofence works
Updated to all the latest software and randomly get an alert while I’m almost home that my phone is within geofence. Bought this gear in January of 2017 and it has never worked. Get home, plug in one of my Unifi cameras and low and behold it is correctly not sending me alerts as I’m within the geofence. Better later than never. Figured I’d do the right thing and update my rating here, the rest of the system, the routing and access points, I’ve never had a single issue with
EuphLlama,
Huge Improvements
Unifi has nailed it with this app. There have been a lot of failures and crashes over the years but the app is now in a really good place. Thank you for your hard work ok this. Thank you for adding dark mode a while back!
I would still like to see some Apple HomeKit support and the ability to swipe from left to right to go back a page. The back arrow is a little to far up there on my 12 Pro Max screen. Would love to just swipe back to the main camera screen.
I would still like to see some Apple HomeKit support and the ability to swipe from left to right to go back a page. The back arrow is a little to far up there on my 12 Pro Max screen. Would love to just swipe back to the main camera screen.
