Wellcare+ Hack 2.1 + Redeem Codes

The app doesn’t work. I have tried several times and get a message that it is unable to connect with server. After three attempted phone calls to seek assistance. I have given up. Each time I get a message that wait times may be longer than normal, and I sit on hold listening to maddening music.
Wait times have been between 30 and 45 minutes. I have then given up. No one every answers. There is no way to leave a message, no call back option, and no chat feature.
Poor customer service on several fronts. They send our coupon payments books, (who even uses those any more?). Payment books arrive over a month late, and you can’t access the app so how to you know what’s due, or make your payment?

I have tried to access my account for several days. I forgot my password, so had to request. First time was about 3 days ago. Message was it would be emailed in 24 hours. NOPE! Called Customer Service number yesterday. Finally answered. Put on hold, no one ever came back. Tried again yesterday to sign on (request password) after no help from Customer Service. Still no email to reset password. What is up with this? It’s very frustrating.

I’m a new member to WellCare and have purchased a prescription plan. I was directed by WellCare to create an account and download/install the app. I did so but initially I was unable to make use of it. The View ID Card just displayed non-English text, no ID Card. Also, the Find Pharmacy option found none within 50 miles of my location even though I know there is one within 3 miles. I then tried again 3 days later and everything was in order. I am unsure if customer service acted on this review, or is there is a 2 or 3 day waiting period before the app activates. But all is working now.

I’ll probably delete it because all of the information is available just as easily from the website. The main information I want is not available on either the app or the website: how much of my deductible have I paid? That’s a pretty important piece of data that I can’t seem to get.

I would give this APP a ZERO! It doesn’t recognize my ID number assigned by WellCare! Therefore, I can do nothing on the APP! And calling the customer service number is useless! I spoke with 5 different people today and problem remains UNRESOLVED! And I can’t get into the APP to resolve it! I’m done with WellCare at the end of this year, 2022! I can’t take the stress involved with this company who hires people who don’t speak good English and keep sending me to someone else who can’t resolve a ‘simple’ problem! 😡

I got so many error codes when I tried to enter my information in to register! Just absolutely ridiculous! Junk!!!! How can you even put an app on the App Store and it doesn’t work!!? Absolutely junk!!! Give me a break!! You should hire a real app developer!!! Then we would have a little less stress trying to use the app that doesn’t work with any thing!!

Thank you. You listened to my criticism about after signing in you couldn’t do anything. Now I can look things up. Again. Thanks.
Okay: It works again. Back to 5 stars. Now I can log in.

I’ve been trying to use this app for a very long time. I thought after a few years they would get their act together, but I was wrong!! All it says is that there’s no information available for this site.
It completely useless!!

This seems like a very basic app and is more like a token effort instead of a real attempt to help customers. If this is the best you can do you should just save your money and have no app at all. Also Pharmacy locator doesn’t work, Drug lookup doesn’t work, in fact nothing works. It’s basically an electronic member ID card. Very disappointing!

I forgot password and it keeps saying my email is wrong when I know it’s not.