Gympass Hack 9.208.0-19797 + Redeem Codes

While I like the concept, not sure about long term membership with GymPass. Responses to reviews keep mentioning overall wellness, etc. I’d bet most people are paying for GymPass for just that, passes to a variety of gyms. Focus on making that the best it can be. There are a zillion other “wellness” apps that are free or a whole lot cheaper with better functionality (ie the Peloton app at $14/month). And if the price continues to go up I’ll go back to my old gym membership, add a $25 Planet Fitness black card membership for when I travel, and it will be cheaper while also supporting my local independent gym, so win win.

The algorithm and forced location access should better manage what members see on the app Home Screen. I do not want to see list of virtual trainings or pushing one on one training with trainers that are located in NY when I’m in RI. It takes multiple steps to actually see gym I’m at then get to check in screen, which is annoying. Information about one check in, how to sign up for classes, etc. is time consuming and difficult to find. 3/4 of the time I have to call and ask the process or sign up for a class, which is a pain for me and probably for the facility.

I also keep getting messages to reactivate my Gympass, when my membership is paid (was actually charged twice this month), so stop!

Just want to start out by saying I love the Gympass service. However lately I’ve had issues with booking some of my favorite classes. It seems like the different scheduling integrations are a little buggy and don’t consistently update or show the correct schedule. For example my favorite yoga studio switched from MindBody to Glofox for scheduling, both of which Gympass has integrations for. Since the switch I’ve been unable to consistently sign up for classes. Another issue is that Gympass seems to largely outsource customer service to their gym partners, which makes sense but is also massively frustrating from a user experience perspective as I am left waiting to hear back from different gyms about whether my issue is resolved. The only other thing I can do for customer service is fill out the form on the app/site and wait for an email. The helper bot is not helpful as all it does it point one towards the faq articles. All in all, the gym pass service is carrying the middling app experience. It’s disappointing to have such a great service administered by a mediocre app.

While I do love all of the options on the app, I am repeatedly frustrated by the lack of transparency about monthly/weekly check in limits for certain gyms. My favorite gym on the app moved up a tier in the same month that Gympass made a huge price increase on all memberships, AND a weekly check in limit was added to the gym I like as well. So I am now paying more than double and I have even less access to that gym.

At another gym I use, there is now a monthly check-in limit that I was never notified about, and I still am unable to get any answers on what that limit actually is. This information needs to be clearly communicated on each gyms’ homepage.

Additionally, there are always issues with the functionality of check-ins. I’ll arrive at a class and the app will glitch and I am unable to check in. Then I’ll get an email saying I missed a class that I actually attended and have to go through the process of contacting customer service to send proof that I attended to avoid a no show charge. There needs to be some sort of interface between gyms and gympass so that they can validated whether you showed up. It is super frustrating that I have to reconcile my check ins each month because without fail the app will not work when I try to check in at least once a week.

If it seems to good to be true it probably is. Unfortunately, I bought into the idea if Gympass believing that it might be better than its rival ClassPass. I was terribly wrong. Not only are both the app and desktop versions of Gympass laughable and frustrating to use, they simply don’t work. The customer service is appalling. I have yet to be able to book classes with the studios I would like to frequent due to Gympass errors. I haven’t even attempted to book a class with SoulCycle via Gympass because of how awful the process has been for my friends. There is no excuse for a reputable company to be using GOOGLE FORMS to book classes when they studio they are servicing (SoulCycle) has such a wonderfully user friendly app. They then tell you to wait a couple of days to here back on getting the classes book. You then never hear from the customer service department so you then have to get on their highly flawed chat system on the Gympass website to attempt to get your classes manually booked. Once you get to the studio you are then treated as a second class citizen for using Gympass. For 200 a month I expected this to be the Rolls Royce of fitness apps and instead I received a Yugo. Such a waste of money.

I really enjoy using my Gympass. The access to other apps is great. I really am more motivated to come to the gym and come work out. My work has motivated me to wanna use this app and take full advantage of this benefit. Which I’m extremely grateful for. There is however one problem with this app that is making me score it a three instead of a perfect 5. The constant having to go during staff hours to get into the gym instead of being able to come here whenever I want. I’m a late night person and wanna be able to come to the gym at night time hours. Some of the gyms listed are 24/7 but no staff available to check me in so I’m just stuck waiting at the door like…..umm…..So I urgently ask the creators of gympass. Please fix this issue and I’ll totally switch this 3 star to a 5 in heartbeat. You guys gave me a reason to go back to the gym and get back into shape and try to cut down my high cholesterol. Please don’t make that go away for me.

Update: They just keep jacking up the rate. About a year ago, I was paying $60-$65. Then I got a notification that my usual gym was being upgraded to a higher level, despite the fact that nothing changed. So I started paying around $90. Then a couple months later I get an email that they’re changing the cost of that new level; it’s now $115. And now I just got an email saying it’s being raised to $125! Meanwhile, I can still only check in once per day, I don’t get guest passes, and the number of participating gyms keeps dropping. They don’t have ANY gyms within an hour drive of my corporate office, so I can’t use it at all when I’m traveling for work.

Original review:
I’ve literally had zero problems with this app. The layout is just fine for me (actually better than the website, much easier to use). Every check in I’ve done has gone smoothly.

One complaint is they’re not very upfront about the fact that you’re only allowed one check in per day, which has made things a bit logistically difficult sometimes (for example, if I do my regular morning workout, I can’t then join my partner for a swim after work, or try a dance class or some karate lessons later, so I really have to plan things out). This has really reduced my ability to try out different things, because trying a class or whatever means skipping my morning workout. I wish there was a way you could “upgrade” to two check ins per day.

I never write reviews but this situation is really disappointing. When I first joined gympass, the top tier membership was $250 and included all the best boutique fitness studios in NYC as well as a full Equinox all access membership. This was a perfect deal for me and I couldn’t have been happier using gympass. Since then, the price for the same tier has increased to $300 a month and I just received an email that Equinox is no longer offered after September. This news is extremely sad for me as I already established a routine of going to Equinox as my main gym and going to my 2-4 favorite boutique fitness classes every week. Gympass used to be the perfect solution for the type of flexibility I wanted and now it’s just gotten more expensive and much worse. In order to keep the same routine I had, I would have to pay $300 for gympass and $300+ for Equinox separately and that is way out of my budget. Really disappointing situation.

I really enjoy having the ability to access different gyms, and was willing to overlook app issues…that is, until three months of membership passed and GymPass raised their prices of the Gold level from $140 to $175 - a 25% increase!!

The app is constantly glitching and often does not show all classes a gym offers, even if there are spots available. It will often show an error booking into the class, yet I will be booked into it anyway. The search using map feature is terrible and doesn’t work correctly (clicking on a location will not bring up the gym’s page, or clicking on a location moves the entire map, making it really inconvenient to move from gym to gym). If I want to view Live classes, it only shows the online classes and there is no way to filter by in-person classes at gyms near me. For such a huge price increase, do better, GymPass!!

I love Gympass the service. I get a discount through my job and I love the variety of gyms available to me as I work all over the place. The app however is TERRIBLE. Why is there no button to jump right to all my favorites? Hours listed for gyms are never correct and very few have reviews, probably because reviews won’t save after you write them! Unfortunately the problems in mobile are the same issues with the desktop version too. How are you guys still able to sell this service?! Checking in is NEVER not an ordeal. Gym staff have no idea how to get me checked in. As a result I don’t have an accurate log of my work outs. And to boot, I was promised my second month would be free if I have at least six check ins. I hit the gym 3 days a week on average so that’s no problem. Oh wait - I can’t get actually checked in at a gym! Guess who paid for that second month?

The app is very clunky, and the user interface hurts my eyes. You get these constant pop ups (“Do a yoga class with James” or “discover the Calm app” or whatever) which get in the way of trying to actually check in to a gym. It takes 5-6 keystrokes every single morning for me to check into the gym that I have been attending for years. There is extraneous fluff all over the various gympass screens. I could do without the smiley face emoticon everywhere. I just want to see what gyms are out there, and check in. Pricing is inconsistent. For example, my CrossFit gym was suddenly moved up from the gold tier to the platinum tier, causing me a shocking 67% increase in monthly out of pocket costs for the exact same service. Meanwhile, the gym across the street, which I think has a very similar monthly membership pricing structure, stayed in the gold plan. Gympass can switch gyms in and out of plans without warning, so beware of that.