YMCA of South Florida. Hack 1.0 + Redeem Codes

The App is has a really great intuitive interface that makes it easy to use. The only thing that irks me is after scheduling a class it should be able to show you a list of classes you have booked or a simple highlight or dot or something to show it is booked already. To see what you have booked you have to actually click on the class and then you get that info.

Maybe just a red dot on the class list screen beside the classes you already have booked.

Other than that I love this app!!

At first glance this application is definitely an enhance over the last installation, but it seems to still fall short of its full potential. You can’t do simple things such as locate hours of different YMCA locations. Furthermore you also cannot afford to lose your login credentials as there is no password recovery system set. The app is very basic and seems like it has a prehistoric feel to it, the graphical interphase needs to be updated and there also needs to be more links involved in the hone screen in order to better aid members. The goal of any business related app should be to make the users experience with the company smoother, simpler and friendlier. This seems to fall short of all three as myself and many other users continually have to call in for information when the point of having an app is to reduce the need of contacting customer service for basic information.

I had not tried the app for months because I found it so frustrating and hard to use. Now it is easy to use and intuitive! Thanks for the great update.

At first it appears to have potential, but soon it becomes apparent that no one has put an once of thought to the experience or the various use cases.
Try losing your password and your patience will be tested. It is a frustrating process and I still have not been able to complete. It would have been great if it was designed and tested with users in mind, but instead we end up with this terrible app.

For those that take exercise classes at the Y - these are amongst the many that use this app on a daily basis. The biggest gripe I hear from everyone is the app lacking a tab where we can access a list of the classes that we have signed up for. This is an issue for many reasons one being because certain classes fill up quickly and so if we are not able to get into it, we then sign up for a class that we normally do not take. Classes can be booked 72 hours in advance and so by the time the day comes, we can forget which class we signed up for. We are then having to click on every class to find which one was the class we signed up for, or go fishing in our pile of emails for the confirmation email that was sent, or having to leave the app and go to our calendar, if in fact we remembered to save it in our calendar. It’s extra steps that are unnecessary if there could only be a button perhaps titled “my classes” where a list of all classes that we are signed up for appears. Or perhaps the class could be in bold red if already signed up for. Starting this new year they have begun to implement a penalty if someone does not show up for classes they have signed up for. I understand the logic behind this penalty as it opens the space for someone that would like to be in the class BUT if you are a consistent class taker and are signing up for many classes throughout the week, as many if us are, it would be soooo much easier for us to have a view of our week’s classes at the touch of a button - all nicely listed for us in sequential order. This would be especially helpful so that we do not get penalized. Please fix this. There is zero design element, no coding complexities needed. It’s simple text that would make our lives sooo much easier.

Easy and everything you need.

Much needed improvement over the previous app.

My login credentials do not work. The old app works, but is no longer available. Works on the computer too. Just not the new app.