1Core Family Hack 2.3 + Redeem Codes

I left a review six months ago, unfortunately none of these basic issues were fixed. The newest feature they added was Gallery view but even that one isn’t allowing to perform the most basic of actions: download your own videos.

Here is a list of the two major issues in descending order.

1. Can’t download videos. There is no way to get the videos shared by the school with your family or keep them for yourself. Image downloads work just fine.

2. Can’t use FaceID to login. This is almost 2023, this is a basic fundamental feature. In addition on any new iPhone the keypad to enter your PIN is overlapping with the horizontal swipe bar at the bottom of the screen. That means pressing that number is harder and it looks amateurish.

3. When double tapping to zoom into a photo it doesn’t zoom in a bit, but to something like 800% amplification instead of something like 100%.

Mostly, the most infuriating missing feature is the inability to download videos. It’s so fundamental that I can’t believe it’s still missing. I contacted their support a few times to ask about this. The response is “we will tell you when it’s ready”. It’s been over a year and it still isn’t a available.

Really the only think I need from this app is to easily see the pictures that are posted of my child each day.

Both daily summary and gallery options make it hard to scroll through and zoom into pictures. Our other center used HiMama which was much much better.

Also, I liked the fun HiMama app art and colors. This app art does not look like anything related to joy or childhood. That is a petty grip, but wanted to throw it out there.

The most recent update added the capability of downloading videos. Unfortunately, now none of the videos work…😡

Also, I keep getting notifications about attendance and health screening for my child, even after my child has been checked in. Sometimes the alert will sound in the middle of the night randomly as well.

We used childpilot at our previous daycare and never had issues like this.

Update: if you have app limits turned on and 1Core is included and it’s after hours, you can’t use Face ID and you can’t override.

Face ID in the all isn’t recognizing me right now for some reason and the app doesn’t give an option to enter my password soooo I just can’t access the app? Seriously?

I wish the developers took the time to fix all these little issues that people are reporting. Every time I try to look at the gallery the app shuts down. I can only see pics if I check in every day and they are posted in the daily activities.

Why do payments keep failing to go through on the app, why does it crash randomly accessing different features inside the app, why do I have to turn off a VPN connection to log in? Because this is a poorly built app with even worse support. Our school has even confirmed they are looking for alternatives to switch to that aren’t nearly as problematic.

We were using this app for auto payments to our child’s daycare. When we were asked to no longer use this app there is NO way to delete your bank account information out of the app. It is still pulling money out of my account after multiple attempts to reach customer service and request my bank account be disenrolled and deleted!

The amount of time I get to sign my kids in from scanning the barcode is way too short. After I drop off i have to drive away to allow the next family to drop off. I try to park but I don’t always make it in time. So I have to decide to I drive dangerously or miss the chance to sign my kids in

This app does not support face ID, and does not offer your password, so every time you launch it, you have to go to settings, go to passwords find your password, copy and paste it into the app then go back to settings and copy and paste the password. Ridiculously slow and lame.

The app says I can’t diseroll from autopay - that has to be illegal. The developer says I need to contact the provider, but I need a unilateral way to disenroll from autopay. You have no right to keep taking money from my bank account where I no longer authorize that.