Bang & Olufsen Hack 5.2.0 + Redeem Codes

Good companion app for my Beoplay Portal for Xbox that is quite intuitive considering everything it’s tasked for handling. Looks like it allows for updates to the device itself, and with that said I’d like to suggest some feasible updates:

1) Increase own voice volume. Would keep me from shouting over others in game chat. Ideally like my mic monitoring slightly louder than my own ears pick up.
2) Modify tapping controls to allow for skip forward and backward in addition to the already available pause in Bluetooth mode. If the pads can recognize two taps, they should be able to handle three. Not having music controls hurts, but two taps pause, three taps of the left ear to go back, three taps of the right ear for skip, that would be an excellent upgrade. 👍

It just keeps getting worse with my Beoplay EX headphones. They sound great! When they work. Use multipoint? Your audio will drop out constantly. Sometimes you'll have to turn them off and on completely to get audio working on any device again. God, what I'd do to be able to easily control Bluetooth connection priority, or at least turn multipoint off. Every single firmware update makes the Beoplay EX headphones worse. I would return these if I could, but Bang and Olufsen took months to completely ruin these headphones, and now I'm stuck with this trash. More control over Bluetooth settings is a must, it would at least let us work around the worst implementation of multipoint I've ever heard. I've never been so frustrated with a Bluetooth device. Ever. It's infuriating. About Bang and Olufsen products in general. They'll break your device with a firmware update with no way to revert and you'll be stuck with a $400 paperweight.

Update: I have spoken with support. They were not helpful. The problem is in this device's firmware. They want to just throw more headphones at me until I'm "happy." Or, rather, until I accept that they won't be improving the firmware, I guess. No promises made to improve anything with these busted headphones.

I bought these for the Xbox, my overall experience is not great. First I will highlight the good, the directional sound of the headset is by far the best I’ve ever had, sound rangers amazing, quality of headset amazing. Strong sturdy, comfortable. Now the negative the microphone built in is absolutely trash, sounds like I’m in a tin can, they need to incorporate an actual boom mic. The app is garbage trying to connect to the Xbox fails more times then it connects. I’ve tried re connecting, re pairing, I’ve done it all. Im an avid gamer and techy,the app pairing system is garbage, they need a dongle. I’ve tried numerous headsets from Astro, to turtle beach, to rigs, to lucid sound. I will say if they can correct the mic and pairing. Issues this headset would be un touchable on console. It has great potential but the bad out weigh the good. I will be continuing to use my lucid sounds until these are corrected, and the headset will just be a back up. If they fix the above issues the 2 goes to a 4.

I’ve already contacted you, your support team failed to tell me anything other than to reconnect. So I’ve gone that route, I’ve reached out and got no real help. My review stands.

For the past two years I have struggled using this app for the following reasons. I purchased Beoplay E8 2.0 and shortly after Beoplay E8 3.0 and have had unreliable connectivity with my IPhone 12 Pro regardless of the software version with both headset units. In good faith I have communicated back and forth with support on numerous occasions brining the issue to their attention with screenshots, while being under the impression that something has being done to prevent other fellow B&O clients from this frustration. To this day I will get a random error message that my phone can no longer connect to Beoplay E8 and I have to reinstall and re-pair again. And again. And again.
What broke the camel’s back is that my hardly used Beoplay E8 2.0 stop working and I attempted to contact support well within the warranty period on three separate occasion throughout one month as I had done previously through the app-got crickets, no response. Finally I DM-ed B&O Instagram account privately and got an instant response that based on the proof of purchase my product was no longer supported.
B&O makes amazing products, can’t say the same about their app.
Thanks and farewell.

If you connect multiple speakers using the Beosound feature the speakers will not be synchronized, you will hear one or more speakers lagging more than one second respect to the others, this sound like an echo. I spent multiple hours with support trying to fix it to no avail. It is not a wifi or Bluetooth problem, all my setup is top notch, I have the latest in wifi mesh technology, an access point sitting next to the speakers. Also tried connecting all speakers with cat6 cables directly to the Business router which has 2gbps connection to the internet and 10gbps bandwidth for the local network, the speakers still lag for over a second even connected with wires. Support tried to tweak the settings including “delay” settings to try to sync them manually but this didn’t help either. In short: If you are playing a single speaker this is Okay-ish, but if you want to use the beosound feature that promises to link multiple speakers together: it doesn’t work, not even on a wired setup.

This app does what it does well, but needs to do more. I have two Beolit 17s that I play in stereo. Love the sound! But I cannot make stereo the default mode. Every time they are turned on, they must be re-paired in stereo. Sometimes that’s tricky. Also, the app makes you unpair them before re-pairing them—an extra step. Also, it would greatly improve things to have a choice as to when the speakers switch off after non-use. Fifteen minutes is too short when they are connected to power. Why not give more options, such as thirty minutes or an hour? As it is, listening sometimes becomes as much a task as a pleasure.

Update: they have improved the performance of the app so that stereo pairing is more reliable and a bit easier. Still, it should allow speakers to remain paired, so that one need not go through the complicated process of pairing every single time.

Good headphones but terrible software. Ruined the fun and excitement of a birthday gift I got my sister as app won’t connect and seems stuck in “Connecting to product” loop for 15 mins and times out. Only way to use the earphones product is by manually pairing in iOS bluetooth settings but you don’t have any access to all features and firmware update.

I am a fan of B&O but the company doesn’t seem to get that digital products deserve the same rigorous attention to detail and testing that their physical products do. We love these products because of the magical user experience they provide but these mobile apps degrade that experience and just ruin it all. I hope they take this seriously.

Update:

Yes, the circle around the play icon has the same functionality as the previous volume slider. This is good. It’s better than all the taps required to get to the system volume control. Still, minus one star for (lack of) discoverablilty. The only reason I know this is there is because the dev told me so. It is otherwise not obvious. Again, a decent enough app.

Overall this is a decent app. It’s easy enough to navigate, it controls portable bluetooth speakers well, it does what needs doing and I like using it. But losing the volume slider is a big step backward! It makes using the speakers more of a hassle. I have to go elsewhere for less granular control. Once the app is set up, the volume slider is probably what I use the most.

Bought these for my Xbox and while they do connect to my Xbox and work, the app is unusable due to it not recognizing the headphones. The whole point of these specific headphones are to be able to fine tune them in the app. So I basically have an expensive pair of regular headphones right now. I know it’s not my phone because I’ve tried on a phone, IPad, my girlfriend’s phone, and a MacBook, none of them recognize the headphones. I called support and although the guy apologized several times, and assured me it wasn’t the headphones, but the app, sorry isn’t really going to get me very far. I asked for a timeframe of when I could expect the app to to updated, as you would assume that would be a pretty simple bug fix, but was told there is no expected time of when it would be fixed. I guess once I’m actually able to use the app I’ll be able to give a better review, but overall pretty disappointing!

the old beoplay app made the E8 headphones the best I had ever experienced. The new app is sluggish, under-engineered for product price and company net worth (no wonder the reported earnings dropped 40 mil last year) and i would have figured for the price and quality of the product the same could be said for the software running it, but that proved false 43 seconds into using the app. Not to mention my E8’s won’t even pair to my iPad, even when connected through bluetooth. B&O seem to think that since the app is free they can cheap out on it, but product development and marketing may seem to work in different corners of the world if they don’t realize they are wholly dependent on each other. if i buy $300 headphones and i need an app to unlock their full potential, I want to feel like i’m using a $300 app too. B&O, if you want that 10% growth this year that you estimated, i recommend developing and TESTING an app that is foolproof and will work simply and logically with all products.