Betr Hack 1.5.7 + Redeem Codes

The good: fairly easy to navigate, shows trends, chat function with coach and community, good repository of resources

The bad: tech support is slow to respond, setup is difficult to navigate without a coach’s help, has issues syncing with other apps (including Apple Health, which should be standard for syncing ALL wellness apps), insights show weight loss trends in % only (would like to see cumulative pounds lost), food logs doesn’t always save and it won’t let you add general food description after the fact, has a mood tracker for the day but not one to track how hungry/full you are with each meal (crucial for true intuitive/mindful eating).

I’ve tried 6 or 7 food log /wellness tracking apps before and this one is mediocre. Like all the rest, it has good points and bad - so far, I’ve not found a great one. Bonus: Betr is free through my health insurance.

This app appears to rely heavily on coaches and personnel in the BETR company. Consequently, meetings are missed, lack of communication, and general poor rollout occurs. It looks like it has potential, but it is fairly buggy and not very intuitive. For example, to schedule a kickoff call which is required at the beginning, you must go to community, letter from Dr. Ferro, See more link, scroll to the bottom, click here to schedule the call. The link on the opening page is broken and they know about it, but do not fix it. It should be a simple one click on the Home Screen. Especially for new customers, this gives an appearance of disorganized, inefficient and generally poor software development. I do not think I’ll be wasting my time with this app if this is how it is from the very beginning. I’ll also be contacting my insurance company about stopping payment. This almost seems like it’s just a way for a company to get easy money from medical insurance without doing the work that’s required.

Betr has a great program unfortunately materially hampered by the app which has good ambition but falls flat. The app is frustrating and is the blemish to an otherwise great program. (1) the app requires you to re log in every 2-3 days, and does not accept Face ID. (2) the app does not store the daily logs that the program asked you to do. So if you want to compare your progress beyond the last 4 days, good luck. (3) ingredient search for food log is antiquated, (4) the coach view and my view of the insights are different, so hamper the coach’s ability to coach given they are not seeing the correct data, (5) app seems to pull data directly from the health app but the api does not seem to be working. My steps are imported to the wrong days, steps of 2 days are put into one day, etc. (6) the ask me bot can only handle the most basic questions. Net, net, I stop using the app which is a bummer for I like the Betr program, the app is beyond frustrating.

This review is for the app, not the program. The Betr program has been working very well for me, I’ve not only lost about 10 lbs in 3 weeks, my sleep has improved, my mood, skin, digestion and stress levels are all feeling more manageable! Highly recommend.

The app, on the other hand, is a mess. I’ve had to uninstall and reinstall 3 times in the past 5 days. Recipes are listed in several places through the app and are practically impossible to search. For instance you can’t really do a search for one ingredient (say you have a bunch of spinach to use up, when you search “spinach” it says there are no recipes to show.) Logging food is a big part of how you communicate with your personal coach but every meal you have to start from scratch and input every item.

I’ve complained about the app losing all my data several times and the support team says it’s a known issue, but it’s really annoying.

I’ve been a long time member of Betr. The best part is in the protocol and the warmth of community. I have learned so much about the connection between my mind and what I need.

I’m happy to say I maintain an ideal weight. I go through level 1 either once or four times a year (seasonal) to reset and rest my body. The education is better than what I learned at nutrition school- that 90% of our sereronin is produced in our gut?! Incredible. So the guy-replenishing protocol is a life changer.

Dr. Ferro and the team are the real deal and it’s a pleasure to see the app coming along. The hiccups are expected, but after seeing the improvements over the years I am confident the new tracking system, community, and educational features are going to be top of the line.

This app has a good structure but needs some help.
#1 you have to login again about every 36 hours and there is no ability to ease that process with Face ID or fingerprint. There is nothing stored in this app that needs that level of security.
#2 prepopulated food section is frustrating. You can search a food in the search bar but once you select it doesn’t auto clear the box. You have to backspace your first search before searching another food. Also some of the foods are listed as singular while others are plural. If the food your searching for is singular in the pre-populated selection list but you search it as plural, it doesn’t show. This list needs to be consistent.
#3 it crashes and delays quite often

I travel for work and 98% of the time cannot cook, so I am eating out. They now have options to tag that (such as restaurant or fast food), but they will only let you select the ingredients or food of what is on their list. Not only that, how does any health app not have any calorie inputs or mention anywhere? I understand it's not the end all be all for health, but it's certainly one of the biggest and easiest tracking tools utilized everywhere else. I believe custom inputs of what you eat should be added and the ability to add and track calories. If I eat a burger, I don't want my only option I can add as "ground beef". Definitely needs an improvement.
The app itself has a decent design, although some areas can get confusing.

We all have gut issues, some
of us more severe than others. I have Crohn's disease which is an autoimmune disorder affecting the digestive system. Doctors told me I would likely be on medication for the rest of my life. Well, I tried a different medicine; food. Not only am I symptom free, but my energy, mental focus, muscle tone and system regularity are the best they've been in my life. And I'm 44! Everything from the recipes to the support group to the coaches has contributed to my body healing itself. This way of life is truly Betr. Honestly, I would never go back to pre-Betr. Which in simple terms is "bad". 😂 Even my humor is sharper.

I started the Betr program because it was covered by insurance and I was curious. I was impressed with the initial call with a coach, although it felt like she was restricted to a script and when asking questions she seemed hesitant to say something that might derail her scripted answers. The founder also seemed to have his heart in the right place, but I began to see the direction of the company encouraging members into purchasing their supplements or other products they sell for “best results”.

The app is a joke. There are far superior calorie counters, exercise trackers, food plans, and weight loss motivation/education apps and programs available.

As someone who helps others to lose weight and trains and teaches fitness for life, I personally would not recommend this app or the Betr program. Shows initial promise but falls short of the big picture. And the app… 👎

Betr is fantastic!! This program has changed my life. The app allows you to chat directly with your coach, who can see all the meals and other bits of info that you log through out your journey, and help keep you on track.
There is a fantastic and supportive community in the app as well, where you can talk to other people who are in the same boat as you. There are tons of resources for you to explore and help you feel as confident as possible on your health journey. Give it a try, use all the features available to you, and you won’t regret it!