BlueCrossMN Mobile Hack 2.0.4 + Redeem Codes

This app is absolutely ineffective. It continually crashes right after login, not just occasionally but all the time. Even the recent update doesn’t fix it. Need to find a nearby urgent care that’s in the insurance plan? Don’t rely on this app to find out that. You won’t be able to get it open. Need to confirm something with insurance when you’re at the clinic? Forget about consulting the app. You’ll not be able to check to see if that specialist your doc recommends is within network. Need to show proof of insurance and you don’t have your card? Oh right, this app can’t help you with that either. It’s as if BCBS MN doesn’t really care about your health at all. How is this the 21st century and this is happening?

This is the most inconsistent app I’ve ever used. First, when I enter my (correct!) password, half the time it won’t accept it or just freezes on the loading page. Second, sometimes the app just crashes or logs out when I’m trying to look something up. Third, the “Find a Doctor” tool, which I use the most in this app, is so clunky and difficult to navigate. Fourth, any time they update the app, none of the above issues are fixed but instead the layout or how to search for things changes and becomes even more difficult to navigate.

Just log in to their website instead of using this horrible app!

I have never taken time to review an app when it’s not performing well. . . Until now. Absolute complete disappointment every time. Uninstalled the app and installed again many times. . . Still the worst. Just serves as false hope. Consider yourself lucky if you can even get signed on or past the constant spinning pinwheel. Apps created by Joe Schmo in their mom’s basement work better than this multimillion company’s app. I would change insurance providers if I had a choice just for ease of convenience for a better app. . . It’s that bad. Fingers crossed for improvement in the future? Sigh.

This app is great… when it actually decides to work. Which is rarely. I haven’t been able to use it to log into my account for the last 2 months. I guess if you have the insurance it’s worth a download for the times that it does work, but just know that most of the time it won’t even log you in. Huge bummer when I just need a quick snapshot of my account and HSA balance waiting in line at the pharmacy. On second thought, maybe the app is simply more trouble than it’s worth. Just log in on your internet browser instead.

Another 30 minutes trying to log in Reset pw etc - if CEO had to log in every hour, he/she would ask this to be fixed, by a new team This app fails to load, requires you to sign in every time as if it’s a bank account because maybe a few people can’t control their phone security?

Information tends to be useless But IF it be loads, you can see claims Like anything from their marketing department, quality is not a priority. They THINK they are the only ones who know the business and this app demonstrates their talents.

It can’t even open a pdf of YTD statements

This app is not just useless, it is frustrating. I am never able to log on, it kicks me to the log on page each time I enter my credentials. When I was able to log on more than over a year ago, the information wasn’t accurate and the navigation to simply try to find urgent cares covered under my plan was impossible. For the amount of money BCBS-MN charges for insurance, you’d think they’d be able to pay for a decent app and website (which is also not working as of today).
They should be embarrassed.

Every time I try to log into the app with my account information I get the loading pinwheel of death. Even after uninstalling and reinstalling the same thing happens. There’s an app for everything and it’s a shame this has one does not work properly. As the title of this review says, just go to their website and log in. Takes substantially less time.

Side note: I can’t request ID cards in any form from the website either. May benefit to call them. So, food for thought to any who care.

I downloaded and set up the app after I signed up with BCBS. Since then I can’t log in and it simply doesn’t work. I thought I’d look at the reviews to see if I was the only one having the problem. Turns out that one star is by far the most common rating for the app and login issues seem to be the most common complaint. Surely BCBS can hire or contract with someone who can produce and maintain a functional app. As of now it’s a waste of time and phone memory.

Nothing seems to work when I try to do anything. It comes up blank when I try and search for a doctor, I can’t access my insurance card, I can’t access an EOB or a break down of what my benefits actually are. You’d think one of the largest insurance corporations would be able to get an app right.

Another time sucking forced convenience .
Anytime I’ve gone in to the app I have to request an additional token password ( defeating the main purpose of convenience ) which may take up to 20 minutes to arrive in my email. However, when you finally get this one time token pass word, it doesn’t work. Tonight I gave up after 4 times .
So, 20 min and I still don’t have the information I need .
This is my first year purchasing BCBS . If it doesn’t improve shortly it will be my last .