1.4.1
2023-07-11
- Allow users to remove bank accounts via the app
- Improvements to make claims form easier to complete
- Improvements to help capture correct bank account information
- Updates to documents and notification
- You can now update your email address and phone number while submitting a claim
- New FAQ content for billing information
- General user interface improvements
1.3.7
2023-05-30
- Bug fixes.
- Updated documents for members based in Australia.
1.3.6
2023-04-05
- Bug fixes
1.3.5
2023-03-27
- Home page enhancement
- Improvements to Claims Activity to make it easier to access your claims
- Link to Bupa Global Facility Finder
- User interface enhacements
- Improvements to reduce claim errors
- Content updates
- Bug fixes
1.3.4
2023-01-16
- Bug fixes
- Content updates
1.3.3
2022-12-20
- Authorise Third Party : You can now use the app to grant access to a trusted third party, enabling them to view your policy information.
- Updates to copy and pasting within the app
- User Interface improvements
- Improving access to policy documents
- Bug fixes
1.3.2
2022-11-11
- Copy and pasting claims and pre-authorisation reference numbers
- User Interface improvements
- Bug fixes
1.3.1
2022-09-26
Discover Your Wellbeing
Access information on your additional wellbeing services at any time
General Bug Fixes
1.2.4
2022-06-22
General bug fixes and performance enhancements
1.2.3
2022-03-31
We've listened to what you've said, and are pleased to say we have fixed the photo upload issue and a few extra bugs to improve your experience.
1.2.2
2022-03-15
Bug fixes and performance enhancements.
1.2.1
2022-03-02
Global Virtual Care
We have partnered with Teladoc Health to connect you to a global network of doctors
- Virtual consultations available 24/7 via video or telephone
- Unlimited number of consultations
- Multiple language options
Offline Memberships Cards - no access to the internet, cards are now available for up to 7 days without a connection
New home screen - better notification management, easier access to messaging, claims, and telemedicine
Payments - you can now manage your cards and make payments
View up to 3 years of claims history
1.1.3
2022-01-14
Bug Fixes and Performance Enhancement
1.1.2
2021-05-12
New Features
- Claim Activity – filter your activity list by time or status
- View documents in the app – read or share a document in the app rather than having to download it first, download is still available
CX / UI Improvements
- Messaging - you will now be notified in app when a new message has been received
- Messaging - view previous conversation history without starting a new conversation
- Claims - dates can now be typed in using the keyboard or selected with the date picker
Bugs Fixes and Performance Enhancement
- Claims - fixed an issue for claim amount where the decimal point would not work for non-English language devices
1.1.1
2021-02-02
In App Messaging
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We have launched a new messaging service so that you can contact us at any time
Push Notifications
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Receive an update when an agent replies to your query
Claims
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- Updated claims experience for quick selection of country and currency
- Save your default contact information for future claims
1.1.0
2021-02-02
In App Messaging
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We have launched a new messaging service so that you can contact us at any time
Push Notifications
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Receive an update when an agent replies to your query
Claims
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- Updated claims experience for quick selection of country and currency
- Save your default contact information for future claims
1.0.2
2020-10-14
- You can now login with a 6 digit PIN or using your Fingerprint
- Bug fixes and performance enhancements
1.0.1
2020-08-26
Added Functionality:
- Updated claims journey to make submissions easier
- Submit missing claims information
- Request pre-authorisation journey
- View pre-authorisation activity
- Applicant can view a dependant's plan, documents and membership cards
- Manage and update all your account details and settings
- Dependant can give consent for an applicant to access their account