CleverPet Hack 1.1.2 + Redeem Codes

The CleverPet has been a great way to keep our active, smart dog occupied while we’re away during the day. The hardware is great -- after a year, it has never jammed, and our dog has never broken into it or flipped it over (although she can push it around a bit on the floor).

The app, on the other hand, is kind of a mess. It has 3 purposes:
1. Teach you what to expect as your dog learns to use the device. It does a good job at this, with videos and text.
2. Allow you to see stats about your dog’s interactions with it. This functionality is pretty anemic, with the graphs not large enough to make out and not high-resolution enough (values are all daily) to do anything with.
3. A couple of key “reset” functions: tell the device you just put more food in it after it had run out, and move back to the previous stage if you want to decrease the difficulty for your dog. I kind of wish these had just been built into the hardware itself (especially the first one, because now I have to have my phone with me to feed my dog, and adding a sensor to tell when new food has been added seems relatively simple).

The app is structured around an activity feed that mixes all the concepts above into one stream of swipeable things, but now that I know how to use the device I kind of wish it was just two buttons and a graph, and the videos were hidden away somewhere else.

Like, actually depressed. She loves the CleverPet and remembers very well how to use it even though it hasn’t been functioning correctly for over a year because of network connectivity issues. She starts desperately trying buttons if I so much as touch the unit. As of April, app support person Vlad said there would be an update within only a “couple of weeks” to fix compatibility issues with newer OS systems and network connectivity. It’s nearly July. Doesn’t look like anything has changed. Huge outlay of money for a toy that has just sat next to her crate for over a year without being used.
And sad dogs are the SADDEST. 🥺
I hope the developers can actually update the app to keep it usable for those of us who have dogs who adore this thing. My pup and I would send you a thank you card. Because when it works - CleverPet is awesome. Please, guys?

I’ve had my hub for a few years now and let me tell you when something goes wrong and you need to get in contact with someone they don’t always respond in a timely manner. For about a week or more I’ve been running it offline. I have reached out a few times to the help team and have heard no response. The crazy thing is there are times when all it takes is the flip of a switch!!!! I know this bc one of the girls said “oh we just needed to flip a switch on our end!!!” 🤦🏻‍♂️ I’ve began to hate this food dispenser so much bc of how much it disconnects! I go out and come home to find my dog hungry bc it’s not connected or something.

This app doesn’t even do updates! I see where you are supposed to be able to “go back” if you want your dog to repeat the prior challenge, my app has no such feature!! I have also had many issues with the unit itself and my last question sent to them was over a week ago, still no response!! This is why when they asked if I would be interested in purchasing their new model coming out I replied NO!! Don’t waste your money!

My dog loves using clever pet and plays with it frequently throughout the day! I was sad when i could not get it to reconnect to a new Wi-Fi, however following the software update and thanks to step by step instructions by Brian ( who was very patient and kind despite my lack of technical skills), it up and running through the different levels. Brian took the time to show me how to troubleshoot should there be any issues in the future.

For over a year my CleverPet has been slightly more useful than a paperweight (Still works in offline mode).

He absolutely loved playing this and made it up to lvl 8 or 9, if I remember correctly, before the app stopped working. Problem was a combination of upgrading my home network and a new version of IOS. The app just doesn’t seem to be worked on any more.

As much as this costs I should be mad that we only had it a short while before it stopped working correctly. But really I’m just sad that this company that made an awesome product that is the only toy my pup likes to play with is struggling or going/gone out of business.

I hope you guys can find the time to update this app. But even more then that I hope you can pull through and continue to make awesome dog toys.

This hub and app was pretty great. Set it and forget it. Recently I changed my home Wi-Fi network and nothing has worked ever since. The app probably doesn’t work with updated iPhones and you can’t get anyone to assist. I have tried setting it up with two different iPhones 8 and X. Neither can connect to the photon network that the app tells you to connect to and then it does nothing. Disconnect and connect again to try. Over it. Don’t buy this as it will become a very expensive toy that the developers do not support in fixing wifi issues.

The developers have stopped supporting this app, yet started a new company where they take your money (FluentPet). While my hardware still works fine, as many others have noted, there is no way to connect it to the wifi network due to iOS updates. So now my dog literally lies next it it whimpering while pressing the buttons. Shame on the developers. Fix your existing products before changing your name and grifting more money from your users.

Product was great when it worked. The app has always been a bit rough, but as of last April it no longer works with an iOS device that doesn’t have a home button. Support has said as of 6 months ago an update was due in two weeks. Last time I checked this summer they told me to buy additional parts to make it work (and that an update was still about 2 weeks away then too. Lol). Umm no. The support person, Vlad, is great — but the company is one to stay away from.

App has not been updated in well over a year. No support for iPhone X or later. Graphs are difficult to read. Have to restart our CleverPet almost daily due to various glitches. Pros: their support team is helpful and friendly albeit slow to respond.

I really want to see this company succeed because my dog loves it and it’s such a great idea but I’m not sure there’s anyone over there making any improvements to it now that the product and app are launched.