Cox Contour TV Hack 7.6.1 + Redeem Codes

This app has definitely improved from a year ago but I am still left disappointed that you can’t access your recorded shows. This is the main reason that I cannot wait to switch back to Directv because their app allows you to not only watch shows from the app but be able to search for your favorite shows and record them from the app itself. It also allows you to download all your recordings onto the app to watch when you’re not connected to WiFi. In regards to this, the Cox app just does not compare and as someone that is always on the go, the mobile app is a deal breaker for me. If Directv is capable to have all those features, there’s no reason Cox can’t make the effort to do the same.

I have used this app for the past several years with no issue. Over a month ago, it all the sudden asked me to sign in using a “university” login… I have contacted COX Tech Support, and after someone “worked” with me via an online chat for over 3 hours, they gave up and said they had no idea what was wrong on how to fix it. She was going to start a trouble ticket and get back with me…that was over a month ago!!! Still nothing. I have uninstalled and reinstalled the app several times and it still asks for the same thing. I have been on the COX forums and have seen others with the same issue…but no resolution or acknowledgement by Cox of a problem. They have no problem collecting my money every month…but seem slow to assist when they’re service doesn’t work. I see a lot of folks leaving Cox when Verizon FIOS becomes available in my neighborhood. Competition is a good thing, something Cox hasn’t experienced in this area before.

I am trying to watch local channels and the app keeps telling me that I cannot watch them because I am not at home even though I am sitting in my office about 6 feet from the Cox cable modem and my router. yes, I am connected to my own network!

I contacted Cox and performed all of the typical Cox recommendations: reboot the cable modem, reboot the router, restart y iPad, and uninstall and reinstall the app. Oh, I don’t want to forget clearing the browser cache! I told them that I had done all these things before I bothered to call them but they insisted that I do it again.

After about 45 minutes I was transferred to a higher level trouble shooter and spent another 45 minutes making no progress. I was then told they would have to create a ticket and forward it to a special department that handles app problems. That department was supposed to contact me when they solved the problem. It has been a month and guess what? I have not heard one thing and my problem has not been solved.

With all the problems, not only with Contour, but overall I can only say when the ‘exclusive’ nature COX has on the consumer is replaced or gone COXis going to see a large number of people migrating away from the company.
We came from another state and had XFINITY and other service providers and COX even though electronically and programming wise being ver similar leaves COX lagging behind overall in many ways.
We for one are planning a change as soon as our contract is up.
COX’s attitude, knowing they have a hold on you, and not budging a bit on programming and forcing features not needed but by us not wanted and other conditions just leaves us very frustrated. Company policy can be changed to give good customer service and keep their customers. The quality of this so called service doesn’t come close to their cousin XFINITY or many of the other providers we have subscribed to before moving to Arizona.
Looking into the exclusive nature and how they maintain that exclusiveness is my next research project..

I just signed up month-to-month with Cox after having Spectrum for the last two years. I like this option of only paying $10 extra to not be tied into a contract. Spectrum was way too expensive paying almost 220 a month after one year of service. I decided to go with Cox because everyone in the area has this company. I am still waiting for my equipment that I ordered two days ago so I might be writing this review a little early, but I already have access to their Contour app to watch tv. I was hesitant to sign up with Cox, but so far being able to access cable on their app with no issues is a plus in my book. I hope I feel this way after using their services for a few months.

Update 22 April..... Well you guys dropped another “update” last week. Figured I would give it a bit and see if “quality” was anywhere in the neighborhood.

Nope. Still big lags in performance on a top of the line iPad.

Perhaps the programmers could learn to pump gas for a living?

Doctors practiced the way you program and cemeteries would fill.

Cox: Later this year you are getting a competitor in my area and I will no longer be stuck with you as my only choice for TV/Cable. Up your game if you want to have a shot at my business.

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Update 17 February, 2019:

Your “upgrade” 3 days ago was a bust, as usual.

Uninstalling and reinstalling (1 week old iPad Pro with lots of memory— no hardware excuse available to Cox).

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Response to my current review is a Cox cut and paste from last March!

You guys are sloppy.

HomePod is not the same as AirPod.

1. Still mistakenly prevents me from access when on my home wifi (and no VPN). Did everything including reboot multiple times.

2. Still denies the ability to play the audio through a HomePod speaker.

Adjustments to the interface with the last “update” make the user experience worse.

Please take more pride in your design and coding.

Why not just drop Cox? Cox has a monopoly in my area, so I am stuck with you.

I bought a new iPad Pro specifically to watch TV in my kitchen on a bigger screen. Contour won’t load and after too much time spent talking, emailing and texting with Cox there is no resolution. I have an older small screen iPad in another part of the house and there’s no problem accessing Contour there. Cox says to contact Apple, Apple says to contact Cox. Cox should not be claiming Contour can be used on all my devices when it can’t. That’s false advertising.

I received an email response to the above review saying “we can make this work.” When I click “contact the developer” in the email, I’m taken to an unrelated page. Seems impossible to find a contact person. To answer questions I was asked: My iPad Pro has the latest IOS -13.4.1. My iPad automatically upgrades to the latest version. I have no problems with any other apps. I would love to get this resolved. Thank you!

Just like everything Cox provides, this is a terrible, unreliable, scummy service. I downloaded this app because my dad passed away recently so I went to visit my stepmom out of state. Back home, I have the NHL package purchased ($40 for 5 out of market games in the season to avoid ridiculous blackouts) so I was really hoping to watch a game that was scheduled since it was only going to be an ESPN blackout game. Im thinking perfect, this is why i paid $40 for those few games, in case of a situation like this. Of course i log in and everything seems good. I go to see the hockey channel, and it says i need to be connected to my home network to watch...... if I am at home and have full access my TV, why on earth would I want to be watching on my iPhone. so just another useless and scummy "feature" from Cox

Could you please fix the app so it turns off with the timer? It only shuts it off for about 5 seconds then it comes back on. It used to work. Thanks

This is a response to”which timer are you referring to”.

I’m referring to the timer function of the native clock app on my iPhone 6 Plus. There is a setting labeled “when timer ends stop playing”. The contour app used to shut down when this was enabled. It now shuts off, the lock screen enables, and after 7 seconds the sound resumes. In contour settings, “Allow background audio” is disabled. I have uninstalled and re-installed the contour app several times, with phone restarts in between. Hope you can help.

I’ve been using it while traveling and it’s been great. I use it on WiFi with an iPad and cellular data on an iphone. So, I haven’t seen the problems others say they have using it on a non-Cox internet connection while traveling away from home (I’m using it on both ATT WiFi and Xfinity Comcast WiFi). My cellular data is on T-Mobile. Of course at home it’s on a Cox Contour router. I’ve been watching a standard cable channel BET currently (not the BET app, which didn’t work or let me find the show I wanted to see).