Unfortunately, I am forced to use this app in order to receive some documents and communication with my reproductive clinic. This app is really frustrating, messy, and not intuitive. It constantly shows I have notifications but I cannot figure out what it’s notifying me about. It will show that I have 5 notifications, but I go in and only see 2 new items. It will say I have an “unconfirmed” appointment, but every appointment shows as being confirmed. It asks me to update my referral source….I have tried multiple ways to do this, but it never clears it as “completed.” I’m not sure if it’s the app or my clinic, but nurses can send me messages, but I cannot reply. I have asked the nurses about this and they kind of throw their hands up and say, “yeah, patients can’t reply back to us.” I have used other apps like this with other doctors’ offices and have never found them to be difficult to use. I really hate this app, but am forced to use it.