Why do you continue to make decisions that are detrimental to your business? It's not that hard. Make an app that works the way it is supposed to for your paying customers. I love my watch, but I cannot use it correctly. I have not been able to use it correctly for months. Disconnections, incorrect instructions, app crashes, etc. etc. The list goes on and on. Judging from other reviews, I am not the only one who feels this way. You have lost a loyal customer, and I hope you get your bearings together before you lose more.