GoFan: Buy Tickets to Events Hack 5.2.1 + Redeem Codes

We pre-purchased tickets for a game at a school in a different county. Upon arriving at the school we were told that the school NEVER sells tickets online and does NOT have an account with GoFan. We ended up having to pay (again!) cash to get in to the game. We immediately contacted GoFan to try and resolve this issue and we were told that they have a no refund under any circumstance policy. I am not sure how GoFan gets away with selling tickets to a school that they don’t have an account with. So buyer beware!! Don’t purchase GoFan tickets in advance because EVEN if they advertise the game tickets on their site, they may not do you any good when you get there. Lesson learned, money lost— we will never pre-purchase tickets on GoFan again. We will wait till we are at the ticket counter to ensure the school actually uses GoFan. Also, I will be petitioning for OUR county to stop using GoFan or at least offer a cash option so that I don’t get my money stolen again!

GoFan is a leader in high school digital ticketing for several reasons. First, the customer service offered by GoFan is second to none. They are constantly working to stay on the forefront of the needs of the high school and fans in the high school space. Also, the multifunctional method of receiving your tickets via email, app, or in real time makes purchasing simple. Costs to purchase online is comparable if not better than the competitors. Payment options from credit card to Apple Pay allows buying tickets to go smoothly especially after the original purchase. And finally, the ease to validate on site makes getting into the events a breeze. Great product + Great Customer Service = Winning Team (GoFan).

Hate the fact that I have been forced to use this app in the first place. The problem is that some schools do not use this platform so they are not in the database. If an opposing school forces you to use this method of payment, you still may not be able to access the game via the app. Spent hours trying to find a game with no luck because I was using the name of our school, their school, city names etc etc. Was told it depends on how the game is entered into the system. If it is a divisional playoff, it could be under the division name instead of the school name which is confusing. App should work if a school gives no other option to attend. In addition, there seems to no longer be an option to purchase tickets as a guest. I do not want to open an account and spread my cc info further across the www.

I used this service to buy tickets to an away game for my son’s baseball team. The service was fast and easy to use. What I didn’t notice when I purchased the tickets is that there was a softball game scheduled at the same time between the same two schools and I accidentally bought tickets to the softball game. I emailed customer service and they were able to cancel my purchase the following day. After I purchased the correct tickets, the baseball game ended up being canceled because of field conditions and the school issued a refund without issue. I prefer the ease of use of this service over the system that our school athletic program uses.

Tried to find my kids game for the last three days - nothing was available. When the school finally posted something, there were filters in place (not filters I had turned on) and while all the help sites say that you can turn them off by “toggling” them that didn’t work for me. Finally found the game by logging off my account and searching repeatedly for the game in 10 different windows. I had to create a whole different account with a different email address just to be able to purchase tickets - I mean, come on! We all have better things to do with our time than this - just to be able to see our kids play sports. Ridiculous!

GoFan is the industry leader in high school ticketing services and used by athletic departments across the country. They stay current with the evolving landscape while listening to the needs of their schools. The easy validation process along with the box office feature allows for a professional experience for the user and school management team. Real time data analysis provides instant feedback on capacity and funds generated. I would recommend GoFan, without hesitation, to any school looking for a turnkey digital solution for events.

After the last update, Only half the events listed for my school have shown up in my app. To get the tickets, I have to find someone who can see the event listed on their app and have them send me the link. This was never an issue before, but now it’s a huge inconvenience, especially with limit ticket sales.

***I have updated. Refreshed. Tried the website. Deleted and redownloaded the app. Everything. I’ve called the schools directly to make sure they are available on the app when I don’t see them. There’s currently a game available now with tickets that I can’t see through this app, but someone sent me the purchase link to from their phone.

I didn’t realize the school was only selling tickets online. I was told I could either buy through the website or the app so decided to download the app. Super easy to create an account and search the school. Once I bought the tickets they were saved in my account and easy to access when I got to the gate! I even “❤️” the school so I can search events faster!! Told all my family members to download and use moving forward!

I find it ridiculous that schools are using this and in turn charging parents/fans even more money through the apps fees - charging an additional 15-20%. Parents have to pay for the kids to play school sports, then they have to dish out even more money for all the extra things they need, then they have to pay to watch their kids play the sport, then get it up the backside in the ridiculously high app fees.
I also find it crazy that you can’t save a credit card to your account and have to plug it in Every. Single. Game.
Schools should offer the option to accept cash and GoFan needs to charge WAY less on the fees - it’s a rip off!

I got the app and paid with Apple Pay for some tickets. Not once did it ask for a login or email. Paid and waited for something to happen or prompt for an email. Nothing. Checked the apple wallet. Nothing. Checked my bank. Charged for the tickets. Go back to the app and it wants me to buys tickets again. All the reviews that say great customer service must be old because I can not find any contact info to get customer service. I tried Facebook and the automated message is says they are away. Looked for refund options and how convenient, no refunds allowed. What a terribly designed app and non existent customer service. Absolutely avoid this if possible.