Why does HTC feel that a bright white screen and bright white app icon should be on the TV when you first open the app (especially in the evening. It is absolutely jarring when watching TV in the evening.
Apple has gone out of its way on their iOS devices, to have a dark mode in the evening, because of the unsettling nature of high contrast screens, especially in the evening.
Eliminate as much high contrast, high brightness visual content as you can, especially in the evening.
Find a way to use your corporate colors (which you, of course, need to include on any of your products, in a much less jarring presentation, both on your App Icon, and especially your TV Screen Filling Opening Page.
Smarten up, and realize that your entertainment products have to be looked at each and every day by your customers.
Your introductory prices on your streaming platform are very fair. Also, your 300 gbps (actually 260-285 upload/download) internet service is very good, though there are some things like inconsistent speed that sometimes results in some pixelation. It isn't a constant concern, but I'd rather have a 100% consistent signal.
You only get 2-stars, because I hate having my eyes pierced with high contrast and high brightness whenever I'm using your app. TV should be a respite from the shocking things in life, unless I decide that is what I wish to see. I have no say in it when opening your app and having my nervous system stimulated with bright light in my eyes whenever I open your app or look at your app icon.