F45 Training Hack 5.706.0 + Redeem Codes

The app times out pretty much every time I try to use it. It’s caused me to not be able to sign up in advance for classes and also not be able to remove myself from a class before the late cancel timeframe which is incredibly frustrating. This is regardless of my wifi strength or service coverage, I’ve tried turning my phone on and off again, I’ve tried removing the app and redownloading it.

It is unfathomable that a company with such an amazing product and business has such complete garbage tech. This app barely functions, if you can even get it to load at all. Features are constantly broken or have never worked and navigation is abysmal. For what we pay in memberships, and for a publicly traded, international company, this is unacceptable. Not to mention the jumble of disparate F45 apps is so confusing - F45 Life, Glofox, MindBody, F45 Challenge - none of them work, and they all conflict with each other. You guys are missing such a massive opportunity to have a best-in-class app that gives users rich metrics on performance (Lion Heart), progress, workout history, challenge/nutrition info, and integrations into third party apps for deeper fitness tracking. It’s so obvious, the only reasonable explanation is carelessness. I have been hearing about a new all-in-one app in development for over a year, but this experience gives me little to no hope that it will be any better or isn’t just vaporware. I’m a diehard member, and I just expect better.

Love F45.
Love the easy sign up for classes.
Love heart rate monitor.

Class descriptions on app make no sense and don’t describe the class at all. They read more like a tarot card and don’t set expectations at all.

Today was foxtrot and the description was:
Back to basics in this tough, military style resistance system. Expect to rest, chitchat, or leave dry. Fox trot is an EPIC CARDIO adventure.

What if should say is:
CARDIO: Heavy
WEIGHTS: Medium
BODY FOCUS: (descriptions)

12 (4 sets each) stations combining......(listing some sort of real description)

UPDATE:
Looks like you guys made these changes whether you were already working on them or whether was my advice. I am grateful.

Next recommendations:

1. on the videos in class, it would be extremely helpful if there was some emphasis on what muscle group or particular areas you should be pushing. For example, on squats, there could be some graphics that indicate pressure down and pushing through the heels.

2. Why are the points and heart rate monitors on the back wall and not on the front where there are more visible?

The app continues to fail with every update. The latest (Version) is the same old story. Fails to connect to the server about 50% of the time (nothing but blank screen). Logs users out of the app at random - and frequently. When booking more than a week out, it returns to the current days’ schedule instead of the next day of the week, leading to tedious scrolling. When logging back in: it won’t accept saved iOS or Google credentials. Better remember your passwords, kids. Developers: You’ve had YEARS to get this right, and you still can’t. It’s a scheduling app; I could do this when I was 14 years old.

F45 classes are awesome. The app, however, is a major source of frustration and doesn’t do justice to the organized and well-run workouts. It’s a serious strike against the brand. It’s probably a great tool, but I can’t attest to that because I’ve never been able to log in. I use the MindBody web browser instead which is also a terrible user experience. Please fix the log in issue and send an email to your client base to already us. I’m giving up on the suggested hacks of resetting my password or deleting and reinstalling the app.

Literally can’t even sign in to this stupid app. What’s the point of having it if we can’t use it? LOL. Been an Orangetheory member for 5+ years and am doing a 3-month trial of F45 and this is not a great start to the experience. Never had problems like this with the orangetheory app.
I use the correct email and password and it says “Error Occurred. An unknown error occurred please try again.” I’ve uninstalled and re-installed the app twice and same situation.
Absolute garbage app.
Workout is great though - just have to use your computer to sign up.

This app was working smoothly for me when I first downloaded it earlier this summer (2022) and now (September 2022) it’s not loading the app when I click on it to load. All I’m getting is the F45 open loading screen, even when I take it off wifi. I’m upset as I would like to book my classes as per usual, but with the app not loading properly or at all, how is one to get into classes? Please fix!

I love my gym, the workouts, and the trainers but this app is downright awful. It is now at the point that I am considering leaving the gym. The only
way to provide corporate feedback is via a Facebook message, which I did, and all I got was a canned response. I have wasted countless hours manually adding classes, logging in after it kicks me out, etc. I joined F45 because I am a busy working mom, yet I have to spend so much time troubleshooting the app. This app is crushing the F45 brand.

I have used the mind body developed app for both Orangetheory and now F45. It has failed in both places. It is glitchy, inconsistent, and downright bad. The customer support is practically nonexistent. I can’t login, much less book classes, or track progress. We have been working on this for over a month with no success. The whole point of this app is the convenience of accessing info and booking classes from your phone. Clearly the developers have missed the mark.

I was looking for a way to share an enhancement with the developer but the link they provided Apple is a dead link. If you are traveling and in a time zone different from your gym, when the app places the reminder on your calendar it places it in the local time zone and not the gym’s time zone.