So Bad You’ll Need A Doctor … But You Won’t Find One Here
Using this app is like hitting yourself over your own head with a hammer repeatedly: it feels so good when you stop. The lists of qualified healthcare providers are outdated, so attempting might still connect to a doctor who might still be in practice… or not. Might be a paint store. The cost-calculator is completely broken and just spins fecklessly, leaving you wondering if the cost of a visit is just too high for modern computing power to even calculate. There is no method of scheduling an appointment via the app, implying that, a mere 23 years into it, BCBS has not yet taken the leap into the 21st century. Some of the buttons say things like “find a doctor,” and “find a cost,” but don’t actually do anything. So, they’re not so much links as non-sequitur suggestions. If health insurers are looking to improve their dismal reputation by streamlining and facilitating the process of navigating the administrative burdens of the healthcare system, they should hire an app developer and not an oral surgeon because trying to do anything on this app is like pulling teeth.