Nelnet Hack 2.0.4 + Redeem Codes

Been a Nelnet customer for 11 years or so. Believe it or not, the app is better than its ever been. For the majority of the time I’ve paid my loans through Nelnet, the app couldn’t even load half the time. It’s not Nelnet’s problem if their customers can’t pay specific loan groups or if their customers can’t pay their loan hassle free through their app. Nelnet will get paid eventually regardless. Think about how much you owe Nelnet and then consider how many borrowers they have. They have the resources to make a great app but how would that benefit them? You used to be able to pay your loan groups in the app and now you can’t. Weird how that is a feature that no longer exists. I’m surprised there isn’t a service charge for paying your loan through the app. Nelnet is a scummy company, but the only reason they are that way is because they are allowed to be. If your loan was recently switched to Nelnet, good luck. I have always watched them very closely. I don’t trust Nelnet’s autopay because I feel like a payment amount will change on one of my loans and Nelnet will notify me with the bare minimum effort possible and my credit will take a hit because of it. Do not trust Nelnet.

The old version you could pay for a specific loan within a group. Now you only have the option to pay the principal balance of the entire group of loans. Sadly, this feels like it is by design…..I’m sure Nelnet knows that everyone uses their phone to pay (usually via this mobile app), which in that case, the fact it disappeared from previous versions to this, I can’t imagine them all sitting in a room saying this is a good idea to get rid of paying specific loans in a group (that have higher interest rates) and just only allow them to pay the principal balance on the entire collective group of those loans. Either they are incompetent or think we must be extremely stupid. To all reading this, we must make this noticed outside of reviews in the App Store.

I couldn’t log into the new app. Had to call in and change my password. The service rep was pleasant and very helpful. As another reviewer stated, the ability to choose between which loan your payment gets applied to is no longer available. Disappointing, as it was nice during covid forbearance to be able to pay down the highest rate loans and even before covid to make extra principal payments on the loan with the highest interest. Can no longer view tax documents. When viewing payments, it no longer shows which loan(s) the payment was applied to. The payment feature seems easy to use if all you want is to make a payment on the whole group and not an individual loan. I doubt I’ll use the app much as it no longer meets my needs.
You took a perfectly adequate app and turned it into useless garbage.

Really need to bring back the ability to do payments on loan groups. It would be even better if we could pay by loan within the group. It isn’t just to target the highest interest groups, but also some of us find it very motivating to make extra payments when we can afford to nuke a particular group. I have a regular payment for the whole account, but when I can - like due to diligent saving or a bonus - it means a lot to me to be able to target the highest interest group. Please bring this back as soon as possible. It would be even cooler if we could target a loan in a group and just pay them off. It does wonders psychologically to see the massive list of loans shrink a little.

First off all the positive reviews are so fake it’s ridiculous. They leave five star with a short half sentence that means nothing.
During and after college I used Great Lakes loan service for my student loan and had absolutely zero issues. Their app worked really well and they had all my information available easily. Unfortunately they switched to this garbage and I can’t even access my account. The reviews on this app also give me chills, I really hope there isn’t any major issues. It’s just really frustrating, the app isn’t working.

First the app doesn’t allow group pay, then when you go on the browser, it only allows you one payment at a time.. I usually submit a payment for the next 5-6 weeks but if you try to submit more than one, it’ll act like it’s processing but you’ll notice, it overrode your other date.

Everything about my loans switching to this company has been absolutely annoying. Just honestly speaking-truly annoying. Even the generic responses, it feels like it falls on deaf ears, that they do not care.

The developers and designers removed a very useful function from the app that used to be in previous versions and have made it more difficult for you to make payments.

From developers: “Thank you for providing feedback on this feature” Currently you will only be able to pay at an account level on the mobile app. “You may make online payments with special instructions from our website anytime to pay by group.”
- the whole purpose of the other users comment is that we want to be able to pay specific loans on the mobile app, without having to login to the desktop.
-it was there before, why remove it?
-why don’t you add the feature back?

Before the update, it was not an app. Just some lazy person who made a web browser link.

Now we have an actual app. Missing some features like no paying by group or viewing statements.
But it’s a start in the right direction…late start but going in the right direction!

I know it’s in the works. But this currently the only app on my phone that doesn’t have Face-ID. I have way too many passwords to remember. Once you add the update, I’ll change my rating to five stars.

Finally the app is mobile friendly! It’s been a long coming, but I’m happy with the way it functions now.

Thank you!