Nixplay Hack 3.59.0 + Redeem Codes

Mhan was fabulous in helping me set up this frame for my 90yo mom. ( I already have an account with mine and just added her frame to my account.) I called tech support twice and both times had great help. So I gave you 4 stars because having to use the remote to enter wifi password and and having to do it multiple times was frustrating. Also when I sent out a link to my daughter, it did not work. So she sent me a request and created her own playlist. I found that sending links was difficult because I had to copy and past email addresses because it did not auto fill and then i did not know, if I needed to name a playlist because I already had created one and that one did not appear. Required me to use my iPad to copy email addresses and then paste on my iPhone. (Happy Apple created this work around.) So I had 2 playlists for her. one with a lowercase name and the other with uppercase. I hope I get photos on the frame, because she really enjoys seeing her family especially during this pandemic.

I was excited to receive the Nixplay photo frame for Christmas. It was easy to set up but I did run into some challenges getting the photos that friends “shared” with me to play on the frame. I tried troubleshooting techniques provided by the Nixplay help menu but ended up needing to call their customer service line. I spoke with A customer service representative in their tech-support named Star. She was exceptional!!! She provided amazing support to me. She listened well, was very patient, talked slowly, and projected a “can do” attitude. Star carefully walked me through the steps to resolve the few technical issues I was having and provided easy-to-understand answers to the several questions that I had. She resolved every issue I was experiencing and I now feel much more confident about how to use my Nixplay photo frame!
This is the best service I have received from a company’s customer service in a long time. As a former corporate customer service trainer, I was very happy and extremely satisfied with the assistance that I received from the Star. She is a very valuable asset to the Nixplay team. Keep up the great work Star!

I bought and set up 2 Nixplay frames for gifts for family members. They have told me that their Nix frames are the best gifts they have ever received! I just bought my 3rd Nix frame for a Christmas gift and I plan to mail it to family in Italy. I called customer service to ask for help in setting everything up correctly. My call was immediately answered by Lou. Lou provided me with step by step instructions on what I needed to do. She explained the process to me in easy to understand terms. She was professional and patient and never made me feel rushed.
I have needed to call Nixplay customer service in the past in this has always been my experience. Their technicians are qualified and prepared to resolve whatever questions or problem you might be experiencing. It is also a huge bonus to have a live person pick up a help line in a matter of minutes. I’m certain we will continue to be long term customers of Nixplay.

I called Nixplay today because we are stuck in the House like everyone else and I reached a wonderful woman named Lou. I was having problem hearing the audio on videos that were sent to me. Lou was so knowledgeable and was able to walk me through every step with such patience. As I am a senior I was afraid I wAs taking up too much of her time. She was incredibly sweet. She told me exactly what to do on my remote and taught me how to go to the settings and do all the adjustments. We were on the phone probably 40 minutes. But we got the problem resolved. In that time I heard from lou that she has been so busy that she hadn’t even had time to drink in five hours. That’s how hard she was working. We then spoke abt what life was like for her in the Phillippines. What a lovely person you have employed. Thank you for letting her continue to be employed in this very difficult time. Thanks Lou for all your help. I wish you well and hope we all get through this tough time.

After just a few minutes on the phone, Lou was able to untangle the mess I’d made in setting up my elderly mother’s Seed frame so that all our family’s photos would be there when she opened her Christmas gift. We already had over 500 images loaded, but in trying to keep it a secret I’d created her account under my email address, then I needed to change it to hers, add myself as a friend, etc. But when we got it connected to her WiFi and her iPhone app, the photos and videos were gone. Thanks to Lou, my mother’s playlist is recovered and back on her frame where she can enjoy all the images of children, grandchildren, and great-grandchildren as she so loves to do daily. Thanks, Nixplay for a wonderful product that will keep us all closer in this time of pandemic, and THANK YOU LOU for your friendliness, easy to understand knowledge, and just generally saving Christmas! *NIXPLAY give this excellent team member a bonus!*

I have had the 10” seed for 5 years still going strong! I acquired the 13” wave landscape and the 15” original about a year ago. I love being able to add a photo right from my phone or a text message to my frame (and grandma’s) in an instant! And recently the software on all frames has been updated to allow 15 second video clips as well!! Customer support no matter how long ago you bought your frame is great. I had one just a hair over a year it was stuck in a reboot loop. Customer support said no problem and the frame was replaced. Today I spoke with TOM at customer support regarding some APP questions. He was patient and knowledgeable and not in a hurry. I now understand how to navigate and use the app better. *** FYI *** Sign up for emails, wait for a holiday or seasonal sale they happen about every 2 months and get 20 to 30% off! I bought the frames for all my family members 😃

We have a family with my mother in law her 8 children all married and 23 grandchildren and 13 great grandchildren. We just went on a week vacation after Christmas through new year 2020. One of the Christmas presents given to Grandy was the nixplay. What a wonderful gift!! She can relive the vacation seeing her family during her family vacation with any of the photos taken during the trip. Each picture loaded gets added to her playlist and appears for 10 seconds scrolling to the next picture in the list. Grandy and all of her children love this!! I called after seeing it to learn how to upload pictures from my phone taken during the trip. I spoke with Mark who explained step by step. It was quite easy and intuitive after downloading the app from the App Store. You just need the user name and password. What a great idea and wonderful way to relive your fun vacation!!!

We bought two of these, one for each grandma! We needed something that was going to operate remotely and flawlessly, as one of the grandmas has Alzheimer’s. Set up was a breeze! Uploading photos were easy too, as well as connecting all the siblings. Only quirk we experienced is when we uploaded some “testing” album playlists and they would not delete from the actual frames, even though they deleted from the app and on the website. We tried rebooting the frames, but no luck. So I chatted with support and they gave me the trick (under settings, advanced, resync frame) and that fixed it! Now they are ready to ship, plug in, connect to WiFi and enjoy!! Can’t wait to give these as gifts, I’m not going to lie though, I will be sad to see them go! I’ve been doing some serious hinting for my hubby to get me one! Maybe for my birthday! 😉

For starters, the Nixplay frame is is a fabulous device and the greatest gift I’ve ever received…no exaggeration!! I have the joy of seeing photos of my family and grandkids almost in real time. Nixplay thankfully emailed to inform me that my playlist was nearly full and I needed to create a new one. I was lost! So I called tech support and got a tech in no time, as has been the case every time I called for help. So uncommon these days! Martin was my life jacket and walked me through the steps. I was also having some password issues, and Martin resolved that as well. He was beyond patient, and we shared a few chuckles along the way. I cannot praise Martin enough! Thanks to him, the process was seamless, and now I can be sure not to miss and pix my family sends. I am extremely grateful for Martin and his expertise.

I recently purchased a new iPhone and was having difficulty transferring photos from my phone to Nixplay since my husband phone was already paired up with our frame . I initially emailed support team and was very happy with quick response but still needed additional help and I felt more comfortable talking with support person. Maris/ Lou was so helpful and patient with me as she walked me through each step and even spent extra time allowing me to repeat process so I felt secure in what I needed to do. I would highly encourage anyone who faces any challenges to contact Nixplay support team. They obviously believe in customer satisfaction and in this day and age of endless recordings this was such a relief and pleasure working with Maris Lou and support team. Keep up great work and thank you. Kathleen