Othena Hack 8.5.2 + Redeem Codes

Registered my 83 year old parents on the website and uploaded the app to their phones. They wouldn’t have been able to do this on their own without my help. At first we weren’t sure if the app was working because every day it said there were no clinics scheduled. After about 3 weeks, they received an email that appointments were available for that day. They received the email around 8 am that 29 appointments were available, we went on the app and the latest appointment was 9:30 am at Disney, so we scheduled the appointments on the app and received a confirmation right away and we were able to complete the preregistration on the app, which was very easy to do. Luckily they live in Anaheim and I live in Orange. With such short notice, they wouldn’t have been able to fine the location themselves. We picked them up and drove them to Disney for the appointment. Once there, we found the process to be very well organized and all the staff were so nice. They had wheelchairs available that were cleaned and sanitized and were such a lifesaver. The line was long but moved fast and we were done with the whole process in about 30 minutes. So happy to have their first shot done and received a card with the second shot date.

Overall, a good app with people working very hard to register residents to receive the COVID-19 vaccine. Some suggestions to improve the service include the following. Couples, who are senior citizens, should be able to register together and go to the same appointments together. Separate days can be very hard for some seniors. Also, it makes it difficult for seniors when they share an email address but cannot use the same email address for both people. The receipt message, after you register, should offer more specificity to help manage expectations with regard to appointment scheduling. Vague messages with no structure is what causes people to panic and to vaccine shop or submit multiple registrations, further clogging appointment and registration systems, slowing the distribution process. A receipt message that could help the end user understand the timeframe for when they will be able to get an appointment could help calm people. A better Othena FAQ on the OCHCA site would be helpful as well. All of this said, thank you for the hard work and for continuing to improve the app and process. Your work is making a difference for our community.

This is a great app as the developers have continued to improve its functionality as I have observed since January 12, 2021. The surprise decision to expand vaccine eligibility to the 65+ group in Orange County around January 12 probably has brought a flood of activities to the app prior to the open house event, initially targeted for February 2021, for the 65+ group. I have been able to use the app to successfully register, reset passwords, and get appointments since January 14. I believe certain limitations related to vaccine administration such as the number of available doses, vaccinators and support staff, and sites have constrained the availability of open appointment slots being displayed on the app. Additionally, likely hundreds of thousands of anxious folks constantly vying for a few thousands slots at this time (January 19, 2021) have created a sense that the app is not meeting expectations.

From a personal perspective, I hope the app will allow (1) folks to add or import vaccine records from outside Orange County, CA and (2) the vaccinated can show their in-app vaccine records as officially-approved immunization evidence for purposes such as domestic and international travels.

I registered a week ago and received an email notice from the app at 8am today informing me I could book my appointment THE SAME DAY for my first shot. I booked it for 11am. It only took me 30 minutes to get it once I was in line at the Disneyland parking lot - you park your car and walk to line. The app worked perfectly. It even automatically booked my second shot once my first was confirmed.

The only criticism I have for the app is that it needs more information upfront to let you know what is going to happen. People are having a lot of anxiety because the info in the app is pretty sketchy. It should break up intro and steps to register into bullet points and let you know that, once registered, the app will send you notice when your shot is ready - it’s your turn to go back into the app to set day and time. The key point - You don’t need to login repeatedly to check on status!!! You are inline electronically so be sure to pre-register in the app with all your info!!!

I just got vaccinated! It was super convenient and easy! I downloaded the Othena app and found that I was eligible for the vaccine. It took a few tries, but then it showed up that an appointment was available on a particular day , with 3 choices of times so signed up for a time.

On the day of the vaccination, I completed my Pre-Assessment in the car before arriving. I arrived early, went through the very organized parking lot, walked down some stairs, into the pre-area where they checked my ID and scanned in my QR-code in the app; then the very welcoming volunteers told me where to go and I walked straight up to a table where the nurse gave me the vaccination. I in the waiting area now, where you go for 15-min afterwards to make sure you feel ok. I feel great as I’m writing this and an excited that soon - after the 2nd dose, I’ll slowly slowly be able to get back to my normal life and activities!

My advice is: Don’t wait, get the app & sign up for a vaccination!

In my honest opinion, this process is so easy.🤍 The only think that really got me struggling, was the way to get to the vaccine. The signs everywhere were a bit confusing🥺, and the extra standing in lines really got me super sweaty and tired, but as soon as you get into the actual warehouse room, its super simple and fast. All people I have interacted with were very nice and sweet. I was able to ask personal questions about if it hurt or if it was going to sore for a long time. The people who asked me to send my honest feedback were actually very nice and gave the credit too all the people who are giving the vaccine! ✨ This OTHENA experience was worth the wait and after i signed up a few weeks later i got my appt. then headed towards the vaccine site when I knew the date, and everything was simple!Hoping this will come in handy once my parents and grandparents and other family members have the chance to receive the vaccine! Actually Great Work! 💜

I had a good experience with the Othena app. I am a nursing student and have direct contact with patients during our clinicals. When my school informed us we were eligible for the vaccine I immediately made an account with the Othena app expecting to be able to pick my appointment in advance but for about a month it told me no appointments were available. After that month or so I got an email stating that I was finally able to get my vaccine appointment. The app only displayed 3 days in advance which was bit overwhelming after waiting a month with no hope in sight, but I ended up rescheduling to my desired date. The process from picking my appointment to actually receiving the vaccine was very smooth. I also enjoyed the timer it gave you during the 15 minute wait period after receiving the vaccine. Overall I had a pretty smooth experience using this app. I would recommend it to others.

I do not work in a hospital currently and am not employed by a major medical group. I am an advanced practice nursing student and have direct contact with Covid positive patients as a student in clinics/offices. Could not get into the ap to even begin the appointment process because I did not have access to the password. Later, I tried the website but that was crashed and then it indicated it would open at a certain time, and it did not. Under the tier system, I could figure out I was 1A second tier. I went to LA County site to sign up. It was more user friendly although it had some hiccups but at least it functioned. It did not need a password either to access it. I signed up for an appointment and drove to the site which was open for health care workers only and found the whole process well organized when I received the vaccine and after. Later, I went to the OC vaccine information website and saw that OC only gives vaccine to people who live or work there. I think that idea is too narrow because you are excluding people. The OC system to vaccinate was not taking into consideration the many health workers who are not working for hospitals or large medical systems.

I appreciated the ease and interface of the app. Easy to maneuver I believe.

I was not able to book an appointment at first and felt that I forgot that I applied and weirdly felt like it was impossible to get it. I wonder if there is a way to send notifications that mention we are still waiting on availability. It just felt like a void between trying to unavailability to the time of getting my appointment. Not trying to be entitled but just trying to say that in these sensitive times it’s be best to be transparent. It took 3 weeks to get my booking after initial applying. I don’t think that’s a long wait but the void leaves one feeling odd.

Also maybe let us know that you really need a letter for approval if it “might be iffy you are eligible.” As of now it’s just part of a suggested list so thinking you bring 2 other documents it’s enough. The letter seemed to be a key factor if you aren’t a nurse or clinician, But a patient facing worker in a healthcare center.

Where do I start? Of course I can’t schedule an appointment because it’s 730 at night and the appointment window hasn’t moved beyond today. There is no calendar there is only today. I’m not allowed to widen my search to see if there is another vaccination site anywhere in the area. You asked for my mailing address and you won’t let me put it in you keep sending me to a different address. He put in those little educational tabs -like what’s in the vaccine - but when you click on them half the information is cut off and you can’t read it and no way to widen the page. The cute graphics are not cutting it we actually need to schedule. I don’t know how this under developed application managed to become the place of scheduling for the orange county California area. It’s not ready! Not even a calendar! Is there going to be a way to know that if I get the Pfizer vaccine the first time where I can go to get the second dose of the Pfizer vaccine when I can’t widen my search or find a calendar? Do I just sit up all night and keep refreshing and refreshing until the next day of scheduled appointments suddenly appears? Terrible